The Ritz-Carlton, Charlotte
What We Love
- 90 by-the-glass vinos and 35 single-malts at Urban Sip
- Cooking classes and sweet bites at Bar Cocoa
- The Honey Detox and Chocolate Truffle treatment at the spa
What To Know
- Dogs weighing 40 lbs. or less are welcome
- Free weekday morning transportation is available
- WiFi is $9.95 per day
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
With 18 stories of environmentally conscious (not to mention elegant) rooms, a massive spa and fitness center and a swank uptown location, these are some of the plushest digs in Charlotte. Ten-foot ceilings, 400-thread count linens, 42” flat-screens (with another in the bathroom mirror) and Bose Wave Radios with sleep sound modules seriously spoil in the 146 rooms. And the culinary options are even more indulgent. Think tapas and artisanal cheeses paired with 35 different single malts and live jazz at Urban Sip; chocolate brunch, chocolate afternoon tea and chocolate-and-champagne tasting dinners at Bar Cocoa. And then there’s Laurent Tourondel’s renowned BLT Steak. Work it off in the 24-7 fitness center, or bliss out in the 13,000 square foot spa with steam, sauna and experience showers, a whirlpool and swimming pool and a manicure-pedicure studio.
In the Area
With 120 restaurants and upwards of 50 nightclubs, your location in uptown Charlotte puts you in the center of the action. Book dinner at Food + Wine magazine favorite Kalu Asian Kitchen or load up on Southern soul food at Nana’s. Get in on North Carolina’s burgeoning craft beer scene with a stop at Dillinger’s Tap Room or go brewery hopping with Charlotte Brew Tours. The 5 ½-acre Marshall Park is a great place to relax lakeside with skyline views or catch a concert in the outdoor amphitheater. The New Gallery showcases everyone from Picasso to Warhol to Damien Hirst.
How to Get There
This is an excellent Hotel with a very professional staff. The restaurant is great and the Bar is also very good. The rooms are spotless and well maintained and the furniture including the bed is very comfortable. We first had a suite on the 14th floor that when we arrived back in the room after dinner, we discovered there was no way we could have stayed/slept in that room with the music BLARRING, and I mean window shaking blarring, from across the street at the EpiCenter roof top. Frankly, if the music went to 10pm, or 1030pm, OK. But we called down and were told the music goes to 200AM or 230AM Thursday, Friday, and Saturday. How the City of Charlotte can not have a noise ordnance is beyond me, but they don't - so we packed up and prepared to leave the hotel as we were also told, all the rooms on the "quiet side" of the Hotel were spoken for. When we arrived at the front desk to check out, a room had just opened up on the quiet side at 10:20PM (a no show) and we took it. Not a suite, but a very well appointed king room. Kudos to the staff for their action to help us and keep us at their hotel. Our stay, other than this 2 hour inconvenience caused by the City of Charlotte and the EpiCenter music blarring, was excellent and the RC is truly a well run, excellent Hotel.
The suite was lovely and calming, the pool is excellent and the food at the hotel was top notch. The speakeasy bar was also fun. They gave my son an Easter basket which was a wonderful surprise. You can easily order food and drinks at the pool as well which is nice.
Newly renovated Ritz. Amazing water pressure in the shower. The bed has a "duvet" underneath that makes you feel like you are floating on a cloud. The rooms are so chic. Love the attentive staff! Wait until you see the TV that is part of the bathroom mirror!!
We are a frequent visitor to this hotel but it has been longer than usual between visits. We were welcomed back with open arms. First time with a garden view room and we enjoyed the different perspective. Pool as always was a nice refuge. Spa was fully committed while we were there but this was a last minute trip. Bonvoy reception in the Ritz Carlton Suite was a nice addition. Special shout out to Jasmine and Mohammad in the lobby bar. The made watching the Kentucky Derby fun going out of their way to make a mint julep and finding the crushed ice. Hopefully it won’t be long before we darken the doors here again!
This is by far one of the best experiences I have ever had staying at a hotel! My husband and I were driving to Florida from NY and we chose to stop in Charlotte since we have never been there before. We stayed two nights on the way to Florida and one night on our way back to NY.
First impressions are everything and hands down the best front staff ever at this hotel. They are so professional and friendly that the warm welcome starts off the stay right.
The check in was quick and easy.
We stayed in the executive suite and it was massive! It was such a comfortable room with a living room, dining area, desk area, separate large bedroom, and a comfortable bathroom with a bathtub, standing shower, and an enclosed water closet. The decor was tasteful and modern which I loved.
I noticed in some reviews people complaining about the sound of the clubs nearby and yes, you could hear commotion outside. But I am a pretty light sleeper and I slept fine. One time I was woken up in the middle of the night but by an ambulance. The first stay we were on the 5th floor and the second time I think it was the 24th floor and obviously the 24th floor was a lot quieter.
Their in-room dining was very good, albeit we only tried one dish and had that over and over again because it was so delicious (the chicken quesadilla - to die for!). The molten cake was very good for dessert.
I like how they have treats down in the lobby in the mornings. They had little pastries and some coffee and juice which was thoughtful.
All in all, we had a fabulous stay but some comments for the hotel to consider to improve:
1. We had in-room dining a few times and every time we tried to call to place an order, the phone would ring and ring without anyone picking up. Sometimes my husband had to call the front desk and they would take the order for him. My husband asked why they never pick up and the front desk said they are probably busy with other orders. They seemed a bit short on staff.
2. It's great that there is live music but it was gratuitously loud. Front staff told us there was live jazz the night we were there. We had gone out for a tour and went to get some dessert at Bar Cocoa and we ended up leaving pretty much within 20 seconds because there were quite a bit of people in front of us waiting and we could not tolerate the loud music.
Overall, we had a great stay and we will be back to the Ritz when we come visit Charlotte!