4.5
Very Good 724 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • 90 by-the-glass vinos and 35 single-malts at Urban Sip
  • Cooking classes and sweet bites at Bar Cocoa
  • The Honey Detox and Chocolate Truffle treatment at the spa

What To Know

  • Dogs weighing 40 lbs. or less are welcome
  • Free weekday morning transportation is available
  • WiFi is $9.95 per day

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Eco Lobby Modern living room hardwood Fireplace stage home lighting recreation room auditorium theatre

Overview

An 18-story, LEED-certified tower serving up spa treatments, cooking classes and a wine and scotch bar

The Lowdown

With 18 stories of environmentally conscious (not to mention elegant) rooms, a massive spa and fitness center and a swank uptown location, these are some of the plushest digs in Charlotte. Ten-foot ceilings, 400-thread count linens, 42” flat-screens (with another in the bathroom mirror) and Bose Wave Radios with sleep sound modules seriously spoil in the 146 rooms. And the culinary options are even more indulgent. Think tapas and artisanal cheeses paired with 35 different single malts and live jazz at Urban Sip; chocolate brunch, chocolate afternoon tea and chocolate-and-champagne tasting dinners at Bar Cocoa. And then there’s Laurent Tourondel’s renowned BLT Steak. Work it off in the 24-7 fitness center, or bliss out in the 13,000 square foot spa with steam, sauna and experience showers, a whirlpool and swimming pool and a manicure-pedicure studio.

In the Area

With 120 restaurants and upwards of 50 nightclubs, your location in uptown Charlotte puts you in the center of the action. Book dinner at Food + Wine magazine favorite Kalu Asian Kitchen or load up on Southern soul food at Nana’s. Get in on North Carolina’s burgeoning craft beer scene with a stop at Dillinger’s Tap Room or go brewery hopping with Charlotte Brew Tours. The 5 ½-acre Marshall Park is a great place to relax lakeside with skyline views or catch a concert in the outdoor amphitheater. The New Gallery showcases everyone from Picasso to Warhol to Damien Hirst.

How to Get There

The Ritz-Carlton, Charlotte
201 East Trade Street
Charlotte, NC 28202 United States

Reviews

4.5 Very Good 724 Reviews
Weekend with the girls !
Reviewed 2 weeks ago

This hotel is just what I needed ! My girlfriend's and myself checked in 2 weeks ago for a weekend getaway. All the staff were super nice and very helpful! The spa on the 17th floor was fanomanal and the whole staff were excellent! Kudos to you ladies ! We will definitely be back !

LOUD MUSIC all night long; terrible service
Reviewed 4 weeks ago

Our family travels from Ohio to SC every summer and for the last several years, the Ritz has been our stopping place for a nice, quiet, comfy place to sleep on the trip down and again on the way back to break things up. This year however, was disappointing. We got a late start and ended up at the hotel around midnight on Friday. After quickly getting through check out we found ourselves in a city view room with blaring music from the Epicentre. We called down to the front desk and found out the noise ordinance begins at 2am. We knew there was nothing to do, so we tried to fall asleep and made note to ask for a different kind of room for the following week. The call was made and we were ensured the music would not be as loud the following Saturday because there was not a band and that we could upgrade to the suite that was on a higher floor to help with any street noise. Heeding the advice of the receptionist, we upgraded. We arrived in the room around 8pm. The noise was there, but we were hopeful it would die down. Unfortunately, it only got louder and again, you could hear the words of the music playing from the Epicentre. After talking to the front desk, there was nothing we could do and they offered us each a pair of ear plugs. As Platinum Marriott members, we are disappointed with the Ritz Charlotte and will not stay here again.

A very low end 'Ritz' hotel - way overpriced for a 2 or 3 star quality.
Reviewed 4 weeks ago

Our family of five spent one night at the Ritz Carlton - Charlotte in June 2018, and were very disappointed.

First, the hotel lobby smelled like smoke. Very odd. The hotel staff indicated that the smell was from the fireplace in the lobby, which did not make any sense (as the lobby was quite large, while the gas fireplace quite small).

Second, the rooms were very worn out, with updating needed drastically.

Third, the food service was poor - slow and relatively unfriendly staff. Food just marginal.

Fourth, there are several bars across from the hotel which blast music through the night into the early morning. As a result, the hotel (even high up floors) is LOUD. Getting sleep is VERY DIFFICULT at this hotel.

Finally, the hotel was just too shabby to carry the Ritz name .... and way too expensive for the 3 star quality.

We were completely disappointed, and will not stay here again.

Great stay
Reviewed 1 month ago

The hotel is wonderful. Great location to walk around town. The bar is lively and fun. The restaurant (BLT) serves a great breakfast. Great staff, comfortable beds, very clean, every thing you expect from a Ritz!!!! The gym has everything you need to work out. Beautiful spa. The indoor pool is nice to read or relax by. Had a great stay.

Lovely Hotel!!!
Reviewed 1 month ago

Top notch hotel! All staff was friendly, courteous and accommodating. The room was clean, modern and spacious. Room service food is outstanding. All food served hot, very tasty. I've stayed at several hotels in the area. The Ritz beats them all by a mile.