The Ballantyne, a Luxury Collection Hotel, Charlotte
What We Love
- The 18-hole, par 71 golf course and on-site golf instruction
- An indoor grotto pool and outdoor, poolside kick-back space
- The fresh, locavore fare at the Gallery Restaurant
- The steam-room and sauna-equipped spa with specialty products like Body Bliss, Skinceuticals and FarmHouse Fresh
What To Know
- Wireless Internet access is available for $14.95 per day
- The outdoor pool area is open seasonally
- Free valet parking is available
- Free WiFi
- Golf Course
- Parking On Site
- Room Service
A short drive from downtown Charlotte in North Carolina’s rolling hills, the Ballantyne Hotel appeals to golfers, spa-goers and luxury lovers alike. A double-height entry with crystal chandeliers and sunny cathedral ceilings makes a grand impression, as do rooms with marble bathrooms, 10 foot ceilings, Bose sound systems and flatscreen TVs. Onsite you’ll find indoor and outdoor pools, a serene spa, tennis courts and an 18-hole championship PGA golf course. Refuel with nouveau American fare like tuna crudo with citrus-marinated cantaloupe at the Gallery Restaurant, and treat yourself to the refined high tea in the lobby.
In the Area
While it isn’t located right in downtown Charlotte, the hotel rests in some of North Carolina’s most gaze-worthy landscapes. If you can pull yourself away from your plush Ballantyne digs (no easy feat), you’ll find stellar hiking among the towering granite formations at the 22-acre Big Rock Nature Preserve. Exploring on wheels is just as rewarding with scenic drives to the archaeological sites along the Indian Heritage Trail. Sample the contemporary Mediterranean cuisine on Trio Restaurant’s outdoor patio before heading downtown to the intimate Bechtler Museum of Modern Art to see works by Picasso, Calder, Le Corbusier and Miro.
How to Get There
We enjoyed our 5 night stay at the Ballantyne Resort. The location is very convenient when traveling to other areas in Charlotte and there are several good restaurants in the Ballantyne area. We enjoyed the breakfast in the Gallery Restaurant, the golf, and the swimming pool. The accommodations are luxurious and comfortable.
For my wedding weekend I wanted to stay somewhere I knew would take care of me, my wedding party, and my husband! However, The Ballantyne went above and beyond! Emily (Director of Catering) had cookies and Pierre delivered when I checked in. Then the day of the wedding they had the room fully decorated with roses, candles, chilled champagne and chocolate covered strawberries. Emily and The Ballantyne helped to make my weekend one to remember. The attention to detail and service was worth every penny!
My manager took me to high tea to celebrate my upcoming retirement. Sad to find that the hotel has moved the location from the lobby to "a room". While the tea cakes were good, the sandwiches were just OK. Tea was lovely. But the room is bland. I still enjoyed it and we got a tour of the Spa from Miss Wells which was also lovely and kind of her to walk us around. Beautiful hotel. I suggest you look at making the new location more elegant, and special like the hotel.
At $40 per person, I booked a table for High Tea for four. Arriving at the Gallery Restaurant, we were directed to the York Room on the lower level. Someone had to walk with us to find the room winding a long way through the hotel without any sign posts (which proved a callange for one of my 90 year old guests). The York room turned out to be a bare unattractive room with no character the felt a bit like eating in the basement. There was only one server for the entire room so service was extremely slow. I assume we were a long way from the kitchen as the server was absent for long stretches of time. The actual tea and food was lovely and my guests were happy, but I was frustrated at the slow service and the difficulty of getting more hot water, etc. For the very high price charged, I was disappointed at the lack of ambiance and poor service.
First of all I’d give the hotel a five star but the interior construction during our stay was a bit disappointing. Room was clean and very comfortable. Breakfast was fabulous. The pool area was fun. Staff was great and finally dinner was on the spot. Great value for our one night stay during our cancelled flight dilemma at CLT.