Renaissance Asheville Hotel
- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at Renaissance Asheville Hotel, you’ll be centrally located in Asheville, steps from Asheville Masonic Temple and Center for Craft, Creativity and Design. This hotel is within close proximity of Thomas Wolfe Memorial and Black Mountain College Museum.
Make yourself at home in one of the 277 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Wired and wireless Internet access is complimentary, while 32-inch Smart televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Food & Drink
Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available for a fee.
Business & Travel Amenities
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Asheville? This hotel has 21,000 square feet (1951 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
How to Get There
Our favorite, NO longer pet friendly? Time will tell. Great location and parking. Nice rooms, coffee bar, restaurant. Huge LG tvs, ala 55" in rooms. Convenient to downtown venue, church, restaurants, drum circle, wall st. and window shopping.
.../ Warning Rant! .../ Are you a premium level w/ Marriot Bonvoy? Have you been belittled, ignored, and disenfranchised today? FEAR NOT, you to can make a reservation 9 months in advance, for a special occasion for a meeting, only to check in and have your room, literally, changed to another room type, which will not address your original needs.. That's right, RIGHT IN FRONT OF YOU, as they stare at you with a straight-face, tell you that they are giving you a city view (parking lot) and act like they are not screwing you out of your upgraded room you requested nearly a year earlier. Despite the fact you booked the room in the same time it took to CREATE HUMAN LIFE (9 months), they will tell you why it's your fault their systems failed, that they couldn't call you ahead to make other arrangements (over the last 9 months), and how you should just be okay with it, as it's just 'part of it'. Amazing!! After being brand-loyal for over 15 years, AND being platinum or higher for all of those years, I am considering actually exploring other brands after this experience. It is really sad, and amazing, that in one interaction, two people can utterly sh*t the bed this bad; and upset someone who is typically pretty easy-going, as I have traveled for nearly 25 years, and who is realistic about issues coming up. Had they just come up and said, "we apologize, we overbooked, and we want to accommodate you at another property (which there was some with availability for what I needed)." No, or they could have tried, "we apologize, but we will accommodate you for free tonight in a lower level room, and move you immediately in the AM when a room is available..." .. Again, no ... Unreal .. thanks for reading!
In short, I make reservations weekly, but I took the time to book this one 9 months in advance, because it had unique requirements, and I wanted to be sure I gave the hotel the chance to accommodate. But, when checking in, I lterally watched the manager give my room away, right in front of me, and then tell me it was their mistake, but there was nothing they could do. Having been in this situation before, I knew he could have accommodated me at another property, which I confirmed has availability,but this was not offered. This hotel used to be one of my favorites, but as of today, I will never stay at this place again. I will also continue to engage anyone at Marriott Bonvoy corporate who will listen, so no other Marriott Member is belittled as I was. This is not how you treat Marriott Platinum members, or people who have been staying at this property for over a decade.
We have been staying at the Renaissance in downtown Asheville for years. We have several reservations for the future. One of the best things about the hotel is the front desk staff. This past trip, October 11-13, 2019, Camille at the front desk chose a wonderful room for us and also sent an appreciation gift to our room. It made us feel very special. The views from the rooms are wonderful and the beds are very comfortable. The breakfast is delicious. We usually stay for two nights so we can wander around downtown Asheville, which is in easy walking distance. Asheville, is one of our favorite destinations and we always feel safe walking anywhere at night.