Very Good 1193 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet


  •  Babysitting
  •  Bar
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
restaurant brunch Bar dining table



With a stay at W Mexico City in Mexico City (Polanco), you’ll be minutes from Auditorio Nacional and French Embassy. This 4.5-star hotel is close to Chapultepec Park and Parque Zoologico de Chapultepec.


Make yourself at home in one of the 237 air-conditioned rooms featuring minibars and DVD players. Your room comes with a pillowtop bed. Satellite programming along with video-game consoles are provided for your entertainment. Bathrooms have designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, including a health club and a sauna. This hotel also features wireless Internet access (surcharge), wedding services, and tour/ticket assistance.

Food & Drink

Grab a bite to eat at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

How to Get There

W Mexico City
Campos Eliseos 252 Chapultepec
Mexico City, 11560 Mexico


Drinks With Felix in the Living Room

Felix is so helpful! He assisted with drink options. Asked the type of cocktail I was interested in and made me a wonderful cocktail. He also made great recommendations for the appetizers. The guacamole is very good. Get it!!

Wrong charge and not caring for it

I’ve had an AMAZING experience with the event team. Spectacular, wonderful, outstanding.
But the front desk charged my credit card instead of using it as a guarantee. I complained and they told me they would cancel - but obviously this takes long enough to be actually be charged. How come a hotel like W CHARGE A GUARANTEE WITHOUT THE CLIENT’S approval? I’m extremely disappointed specially since no one is caring about this.
I did the same process in W Bogotá days before and everything went well.
And I’m very used to do that in other hotels and cannot believe I will need to pay more than USD 1.000,00 because of this error.

Great neighborhood, great staff , gorgeous hotel for the hip

Hotel is in Polanco which feels like the Beverly Hills of Mexico City. it’s safe, lively with many nice high end to casual restaurants and excellent shopping
Received a room upgrade to a very cool 22nd floor beautifully appointed (very modern room with an upstanding view.
Staff was wonderful and special mention was JULIAN at the concierge desk. He sent us to several terrific restaurants, helped with our tourist agenda and suggested an art store - Tienda MAP- which was exactly what we were liking for.
I’d give that guy a raise
Gym was AAA. Shiny new equipment, big windows, nice lounging areas and fresh fruit etc was available in the mornings. Way above usual hotel gyms. Couldn’t wait to get to my workouts.
I’m a good bit out of the Millennial etc range but adapt well to and enjoy hipper hotels and I know what to expect at a W but the music in the lobby was near assaultive from early PM to late . Really. Really loud.
Only bar is off the lobby and I was surprised they didn’t have a roof top bar to take advantage of the great views
I’ll be back on my next trip