The St. Regis Mexico City
What We Love
- The heart-of-the-action location, overlooking Paseo de la Reforma and close to chic Polanco and Condesa
- St. Regis signature butler service for every room
- Six choices of restaurants and lounges include a juice bar and a private formal dining room
- The hotel’s signature rituals, including proper afternoon tea and evening Champagne tasting
What To Know
- There are charges for both early and late check-in/out
- There’s a charge of around $15 per day for Internet
- Breakfasts are only included in the rates for Suites and Grand Deluxe Rooms, and prices can be steep for Mexico
- Free WiFi
- Kids Club
- Parking On Site
- Room Service
A glittering new addition to the Mexico City skyline, this instant classic designed by star architect Cesar Pelli in homage to the famous nearby statue of Diana the Huntress (the tower’s lines echo a bow and arrow) is the address for expense account execs, politicians, pop stars, and extremely well-heeled leisure travelers. With plush interiors by cult Canadian duo Yabu Pushelberg, guests can expect a tasteful melange of state-of-the-art technology and artful design, rife with luxe details like acres of marble and onyx, TVs mounted into bathroom mirrors and showers that double as steam rooms. See and be seen at the Jean-Georges restaurant J&G Grill, the New York-inspired King Cole Bar, and the Diana restaurant, which features a gorgeous, leafy terrace offering sensational views over Reforma.
In the Area
A stroll–or chauffeur ride–away is Chapultepec Park, the city’s magnificent green space. Explore Chapultepec Castle, a lavish Neo-Gothic palace built during the Spanish Colonial era to house heads of state. Head to swanky Polanco and join the cashed-up stylish chilangos tucking into Enrique Olvera’s inventive nuevo Mexican cuisine at Pujol, one of the city’s most acclaimed restaurants, then drop into Art Deco-inspired Limantour, a new bar whose talented mixologists shake, strain, and muddle their way through an exemplary cocktail list.
How to Get There
Like most St Regis's (except Beijing China) this location comes with an amazing location, great decor, great staff, and wow the food. Lots of options.
Decor: This location is more modern comfortable. This is a newer location. You need to take Elevator to second floor where the main lobby, bar, and restaurant is located. The lobby is very large with plenty of space for people to spread out and just hang. They serve a cart of self serve candy and popcorn through out the day so great if you have kids or a sweet tooth.
Room: The room was very spacious with a great view of the city. Unfortunately Mexico City has a lot of smog so you can't really see the mountains. The bed was super comfortable, and of course you have full access to a Concierge. I recommend using this service to press your cloths, shine, and just add the extra comforts that you usually don't get in other hotels.
Staff: The staff all spoke english, and was very accommodating. We actually live part time in Mexico City and was actually doing a weekend staycation. They always greeted us as we came in and left.
Food: Ok so we did the Sunday brunch (make sure to make reservation) 90.00 for all you can drink champaign, and all you can eat. This is not a typical buffet it is a very well done, very good food, and amazing setting with live mariachi band, and tons of great food.
Overall: This hotel is great. I found because it is used during the week for business that their weekend rates are VERY low for a St. Regis property, Keep in mind even though this is a St. Regis which is part of SPG it will not let you use any suite upgrades.
We stayed there with a larger group for 10 days. The hotel is great & service is good.
There were some inconsistencies with house keeping, e.g. different products were refilled daily or not refilled in the bathroom and for the mini-bar, I guess depending on staff.
Everything else was really great! I loved the 1st floor restaurant, the Grill, amazing Avocado pizza!
The level of service this hotel offers is outstanding. The staff is friendly and it offers great restaurants with good food and great views of Reforma. The rooms comes with butler service, they shine your shoes and iron 2 pieces of clothing daily at no extra cost. The rooms are spacious and luxurious. The decor is modern and classic. The only downside that I can say is that the reception desk is not on the first floor, which forces people to take 2 elevators to get to your room.
This is one of the most fabulous, luxurious, and beautiful hotels I have ever stayed at and I have stayed at some fabulous hotels. I mean it is the St. Regis and you do pay a price tag for it, therefore your expectations are high and for a good reason, but I assure you ever single one of those expectation WILL BE SATISFIED.
We arrived in Mexico City around 6 am, so as we got to the hotel we naturally could not check in, but the staff made an exception and got us into a room so we can rest and hit the ground running as we were only there for three days.
Everyone at the hotel speaks at least a second language, and is ready to help you with a smile on their face.
The girls at the front desk are extremely helpful in helping you find your way and making sure you are satisfied. The hotel did have a odd policy of not exchanging more than $50 USD per day per room and that seems to be a legal issue in Mexico so I do not blame them. Other than this the service is amazing.
Paris who is the concierge at the hotel is great at his job and can arrange any tour or activity you desire. He even recommended some very authentic cuisine that we should try and it was amazing. He is very handsome and very good at his job in making sure you are comfortable and safe during your stay. He organized cars for us whenever we needed it at a moments notice, and told us where we should go and shouldn't go to stay safe and have a good time in Mexico City.
The butlers were extremely helpful, they were constantly at our begging call when we need clothing ironed, shoes shined, and anything else you can possible imagine.
I doubt I will be going to Mexico anytime soon, but if I do, then I will be stay at this hotel with this amazing staff.
Thank you everyone for your help during our stay, you truly give the St. Regis an amazing name.
Beautiful hotel and very helpful and friendly staff. It was a great place to stay there and we used Starwood points as we are very frequent travelers and this seemed like a great time to make use of some of them.
Room was gorgeous. The lighting takes a bit to get used to but the room was large, the bathroom large and very nice. The AC worked great and we slept really well. We were on the 7th floor, after requesting a room higher up and the hotel not all that full. That was their choice.
The hotel bar is amazing and the staff, bartenders and wait staff were top notch. We even used the pool and hot tub which was super clean and fun with a great view of the city.
Other than hoping they gave us a higher floor - there was one miss. We stayed for 3 nights and both days they came very late to clean the room. One day I had to call at 4 pm after we were tired from walking the city to get the housecleaning crew. Not a huge deal - but kind of a drag that we could not just get back to our room and relax, and this happened both days. The morning we left the housecleaning crew wanted in while we were still laying in bed at 8:30 - go figure.
I would certainly stay there again but think a hotel of this caliber needs to ensure the basics are covered.