The St. Regis Mexico City
What We Love
- The heart-of-the-action location, overlooking Paseo de la Reforma and close to chic Polanco and Condesa
- St. Regis signature butler service for every room
- Six choices of restaurants and lounges include a juice bar and a private formal dining room
- The hotel’s signature rituals, including proper afternoon tea and evening Champagne tasting
What To Know
- There are charges for both early and late check-in/out
- There’s a charge of around $15 per day for Internet
- Breakfasts are only included in the rates for Suites and Grand Deluxe Rooms, and prices can be steep for Mexico
- Free WiFi
- Kids Club
- Parking On Site
- Room Service
A glittering new addition to the Mexico City skyline, this instant classic designed by star architect Cesar Pelli in homage to the famous nearby statue of Diana the Huntress (the tower’s lines echo a bow and arrow) is the address for expense account execs, politicians, pop stars, and extremely well-heeled leisure travelers. With plush interiors by cult Canadian duo Yabu Pushelberg, guests can expect a tasteful melange of state-of-the-art technology and artful design, rife with luxe details like acres of marble and onyx, TVs mounted into bathroom mirrors and showers that double as steam rooms. See and be seen at the Jean-Georges restaurant J&G Grill, the New York-inspired King Cole Bar, and the Diana restaurant, which features a gorgeous, leafy terrace offering sensational views over Reforma.
In the Area
A stroll–or chauffeur ride–away is Chapultepec Park, the city’s magnificent green space. Explore Chapultepec Castle, a lavish Neo-Gothic palace built during the Spanish Colonial era to house heads of state. Head to swanky Polanco and join the cashed-up stylish chilangos tucking into Enrique Olvera’s inventive nuevo Mexican cuisine at Pujol, one of the city’s most acclaimed restaurants, then drop into Art Deco-inspired Limantour, a new bar whose talented mixologists shake, strain, and muddle their way through an exemplary cocktail list.
How to Get There
Excellent, spacious room. The bathroom has an open floor plan, which some may enjoy, but I personally prefer a toilet area that is closed off. Staff were lovely and attentive.
The location is great, walking distance to Roma and Condesa, as well as the major museums and Castillo.
One major disappointment: We called the concierge prior to our arrival for help making dinner booking dinner reservations. We left a message, and our call was never returned. Subsequently, we called back and spoke to the concierge, who said that he would try to help with some reservations, but he never followed up with us.
This is a high-end bar and expensive, but worth the price. A terrific jazz band played superbly but unobtrusively, so you can have an intimate conversation sitting on a comfortable couch only a few feet away. The bartender is brilliant. If you can think of it, he can make it. The ambiance is elegant without the feeling that a decorator had taken over. Don't miss it!
We recently stayed at the St Regis Mexico City. Everything about the hotel stay was abysmal except for their concierge tour recommendations.
- Breakfast was ok. As a platinum member I was never offered my complementary breakfast. I had to go to the front desk twice to get it confirmed. It was ok.
- The Jean George Restaurant smelled like old bad fish. We watched two other people leave and followed them.
- Room service was cold both times we ordered.
- The room was old and dated and very worn. The air conditioner never worked.
We were robbed at gun point one block from the hotel. At first the management seemed helpful but then when I actually needed assistance with a police report and such they were non existent. The front desk was only concerned that I didn’t speak of the incident at the desk in front of others. I remain appalled at the lack of support and communication from management at this hotel during such a trauma.
Wow, where do I begin. My stay at the St. Regis Mexico City was amazing! This hotel truly lives up to the St. Regis name. The positives started out before I even arrived. One week before my stay I reached out to the staff to ask a few questions and requested a note be placed on my reservation for an upgrade due to Platinum Marriott Rewards status. All my questions were answered and they confirmed that I had been upgraded to a suite.
The level of service provided at the hotel was above and beyond. Upon arrival I was greeted by serval doormen that carried my bags and escorted me to the front desk. After checking in they proceeded to take my bags to the room and I was greeted at the entrance by a St. Regis butler. The butler gave me a tour of the room and mentioned all the services that were included, daily garment pressing, shoe shine, morning wake up call with different choices of coffee or tea just to name a few. Also, he offered to help with unpacking, but I declined since I arrived late and just wanted to get some rest. I did take advantage of the wakeup call and requested a latte to be delivered the next morning. At exaclty 7:00 am was greeted at my door with a latte and newspaper. I could go on and on about the detail of the excellent service that was provided by all the staff.
The location of The St. Regis Mexico City was prime, with many museums and popular restaurants within walking distance or a short Uber ride away. The food was top quality from the in room dining to the restaurant, that I enjoyed complimentary breakfast at every morning due to Platinum status. The hotel does offer currency exchange of the US dollar only with a limit of $50.00 per stay.
St. Regis will be my first choice if I return to Mexico City. I can't say enough about how amazing this stay was from start to finish. As of right now this hotel is my favorite of all the hotels I've stayed at and it will be hard for other properties to exceed St Regis Mexico City. Thank you very much to all the staff that helped make this stay very memorable.
Stayed at this hotel two times during same year. The location and the personnel are wonderful. The food and the service at the restaurants, are not. We tried the main restaurant (Mexican) for breakfast, lunch and dinner. During each meal, there was at least one inedible item.
For breakfast, the potatoes and roasted tomato were old, hard and dehydrated. Hard to miss on a plate with three total items.
For lunch, the octopus was hard, chewy, not well done. The main plates were tasteless, nothing special about them.
For food, leave the hotel. Within a short walking distance there are numerous food choices providing everything from street food to upscale dining.