4.0
Very Good 1763 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
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property Suite cottage Bedroom

Overview

Location

With a stay at Sheraton Mexico City Maria Isabel Hotel, you’ll be centrally located in Cuauhtemoc, steps from U.S. Embassy and The Angel of Independence Monument. This 4-star hotel is within close proximity of British Embassy and Reforma 222.

Rooms

Make yourself at home in one of the 756 air-conditioned rooms featuring minibars. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Take advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and a sauna. Additional features at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Food & Drink

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel’s 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room.

How to Get There

Sheraton Mexico City Maria Isabel Hotel
Paseo de la Reforma 325
Mexico City, 06500 Mexico

Reviews

4.0 Very Good 1763 Reviews
Spectacular Value and in the Middle of Everything
Reviewed 1 day ago

Sheraton Reforma is a vibrant gem right in the middle of CDMX. The green glass may look quite dated. This unassuming hotel may be busy sometimes, and its façade looks unassuming, but its staff are friendly and the hotel is in an exciting location.

The rooms have a little modern twist, from its classical origins, but are kept very clean and the rooms are of good value. The towels and sheets can be a tad softer and smoother. The rooms that face Reforma have a beautiful view of the avenue and the monument, although some noise may penetrate the room at night, and be a little bothersome, except for those who prefer a little sound at night. If you prefer pin-drop silent rooms, you should get a room away from the reforma side.

The platinum members' lounge offers breakfast and hors d'oeuvre in the evening - offering a mix of different cuisines in tiny portions. Similarly, platinum members can opt to have checkin and out on this floor. Staff is very pleasant, attentive, and friendly. In the few weeks we have been staying and travelling back and forth to Mexico, they have made us feel comfortable and at home. The kitchen serves the best eggs benedicts during breakfast.

Mexico is culturally unique and vibrant. Sheraton Reforma sits right near the Angel Monument providing access to a multitude of nearby restaurants and bars. There is a Turibus (Tour bus) that provides hop-on hop-off service and the stop is right across the street from the hotel. With the Turibus, you can reach all of the important sights in the city, the Pyramids, the Wrestling shows, plus the tickets can be purchased in 222 Reforma just 5 minutes walk from the hotel. There is a starbucks and several highly ranked good value, restaurants which are nearby such as Hiyoko, Rokai, Fuji, Kuko, Balboa, El Khalifa, La Cerveceria and many more. Everything else is a short uber ride away.

During the evening, there is a mariachi band that plays in the hotel lobby's Jorongo lounge bar. This is a must see performance while in Mexico.

Improvement Areas:
-The pool is very tiny and needs improvement. The tennis area should be repainted and remodeled and the pool should move there if the building structurally can support a pool.

-The sheets and towels need to be a tad softer. A mattress topper of better quality should be considered.

-The lobby needs to open up and modernize, especially the stores near the front of the hotel, which have tremendous potential given the volume of people that pass-by this hotel. A chic restaurant beside the water feature and a modernized starbucks should be the next project.

-some new, junior staff should be briefed on how to speak with hotel guests in accordance to the SPG standards and how to handle tricky situations.

-staff should advise guests on the altitude and potential hazards of overexercising in Mexico upon arrival to the hotel

Great Hotel near everything
Reviewed 5 days ago

Subway is about a 15 min walk. I would recommend a Uber if coming to and from the airport. Hotel staff is very friendly and the hotel is very clean. We have a view of the Main Street and statute.

Club level service was excellent. Breakfast has everything you can want to start your day, and snacks and drinks available during the evening. There is also a Starbucks in the lobby along with other bars and restaurants.

Food and shopping is a short walk away with great choices in every direction.

great time
Reviewed 5 days ago

fantastic stay, great place.
Excellent location, food very tasty and excellent customer service!!
Management is very attentive and customer oriented.
Rooms are comfortable although could use a little refresh, although safe because of their staff, and security in place.

Definitely a Convention Hotel
Reviewed 5 days ago

Stayed for business and got what I paid for. Good beds, great pillows,but the hotel in general a bit dated and tired. Bathrooms need a bit of loving care (paint and details in shower area) The carpet is not in disrepaIr but needs changing. Channel selection is great, better than must hotels. Personnel very courteous, a bit of a jam for breakfast. Definitely have it prepaid. Excellent location, near all business centers and neighborhoods. If I am back in Mexico for business, this is my hotel.

Beautiful Hotel & View
Reviewed 5 days ago

We had a room on an upper floor that overlooked the statue. It was amazing! We also ordered room service breakfast that was delicious. We got an incredibly good rate as well. All of the staff were very friendly.