Very Good 1734 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet


  •  Bar
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
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property Suite cottage Bedroom



With a stay at Sheraton Mexico City Maria Isabel Hotel, you’ll be centrally located in Cuauhtemoc, steps from U.S. Embassy and The Angel of Independence Monument. This 4-star hotel is within close proximity of British Embassy and Reforma 222.


Make yourself at home in one of the 756 air-conditioned rooms featuring minibars. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Take advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and a sauna. Additional features at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Food & Drink

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel’s 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room.

How to Get There

Sheraton Mexico City Maria Isabel Hotel
Paseo de la Reforma 325
Mexico City, 06500 Mexico


4.0 Very Good 1734 Reviews
Good Location But Older Style Hotel
Reviewed 1 day ago

The Sheraton is very well located on the Reforma but it is an older hotel, a little dark and old fashioned but it met our requirements. The room was clean and well appointed and staff were friendly . It needs a refurbishment but it was a good hotel.

Perfect location
Reviewed 5 days ago

The hotel was perfect for me when visiting Mexico City, it located at one of the safest area (since you have US embassy next to the hotel and bunch of police patrolling) and close to the attraction site, Independence Angel Plaza. Tons of nice local street food and restaurants in the area. Room was neat and clean, my only complaint would be the bathroom which was smaller than expected and needed to update. Other than that, the hotel has great service, awesome breakfast option and nice bar at night (but a little pricey).

Very disappointed with the Sheraton brand
Reviewed 2 weeks ago

Based on other reviews, the price and name I was expecting considerably better facilities and rooms, sadly this location does not live to the Sheraton brand or what it used to be.

Extremely outdated, smelly bathrooms, worn bedding, you get a feeling that the place is kind of old and dirty when stepping into your room.

The bathtub and probably the drain smells horribly, the hand towel holder was broken, found hairs on the bedding, definitely ot what I expected from this brand.

Think twice before spending too much in this place, theres better options for less money out there.

A business hotel with excellent service
Reviewed 2 weeks ago

This hotel is in the center of everything--from business offices to the vibrant LGBT clubs and bars across the street. There is something for everyone outside this hotel; however, there's not much going on inside.

The rooms are wonderfully modern with USB outlets liberally planted along the walls. There is only one English speaking channel on the TV: CNN, but who cares when there's so much to see in CDMX!

The fitness gym is fantastic and arguably the best part of my stay was the up-to-date equipment and options. I did have a massage there, but I wouldn't recommend it. The massage room is awkwardly located in the men's locker room where women walk in and out freely. Be sure to bring some shorts.

The phenomenal service experienced from front desk and housekeeping elevates the value during your hotel stay. My room always had that extra touch and the lobby team always had a greeting to make my day.

The big negative here is the food. Mexico City, without a doubt, is blessed with glorious food available on every street corner, but somehow this hotel's culinary gifts have falling into the abyss of bland, uninspired fare.

I made the choice to have the Thanksgiving dinner--dried turkey loin with rubbery corn, disgusting cranberry salsa, and bland stuffing. I had breakfast here...a lot of options...none of it tasty. Where's the salsa bar? That would've helped my eggs...

About breakfast, the front desk didn't inform me that as a Platinum guest I would be able to have free breakfast in the Executive Lounge...rather than at the hotel's restaurant. When I disputed this, it fell on deaf ears...So, if you have status and want free breakfast...go to the lounge!

4 days at the Sheraton Mexico City Maria Isabel
Reviewed 4 weeks ago

Nice rooms and rates reasonable if one consider that it was downtown Mexico City. Very friendly and helpful staff. From the hotel there are many attractions, restaurants and shopping mails within walking distance.