4.0
Very Good 716 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at NH Collection Mexico City Reforma, you’ll be centrally located in Cuauhtemoc, minutes from U.S. Embassy and The Angel of Independence Monument. This 4-star hotel is close to Monumento a los Ninos Heroes and Castillo de Chapultepec.

Rooms

Make yourself at home in one of the 306 air-conditioned rooms featuring minibars and espresso makers. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Spa, Wellness & Premium Amenities

Treat yourself with massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Food & Drink

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel’s 24-hour room service. Mingle with other guests at a complimentary reception, held daily. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

How to Get There

NH Collection Mexico City Reforma
Liverpool No 155
Mexico City, 06600 Mexico

Reviews

4.0 Very Good 716 Reviews
Beautiful hotel
Reviewed 2 days ago

Spent two nights in a junior suite, and thought it was great. The room was big, had floor to ceiling windows all around, and great views of the city. The shower was amazing with a rainfall showerhead and lots of hot water. The front desk was friendly, efficient and welcoming. It's in a great location and easy to walk around. The breakfast buffett was laid out beautifully. I'm vegan, so not a lot for me, but that is typical everywhere.
Now the not so good:
We turned on the heat, since it got cold at night, and the inroom temperature went down 2c! I asked the front desk and they said they don't heat the rooms, but would send up a heater - but they never did. So I would not stay here in the winter.
I'm guessing the sprinkler system kept flashing all night long, and it kept me awake a lot. Bring something to cover your eyes when you sleep!
The hotel was at capacity the first night, so everyone was at breakfast the next morning, and there was nowhere to sit. We eventually sat at the bar, but couldn't get coffee. We moved to a table when it cleared up a little, but were on our own to get silverware and coffee cups. The people there were doing their best, but they were totally overwhelmed that day.
We were on the 10th floor, but could hear music and people from outside all night long.
Overall, a great place.

lovely overnight stay
Reviewed 3 days ago

we stayed at the hotel for a one night stay before departing cdmx - and i wish we would have chosen this also for the previous few nights we have stayed. spacious room, very helpful and nice staff, clean and good functioning wi-fi. absolute great breakfast with anything you can imagine - much less some vegetables. perfectly localized in the city center from where you can easily get almost anywhere for sightseeing or shopping.

Excellent !!!
Reviewed 4 days ago

All the staff in the hotle , from the highest rank to the bellboy were extremly kind . Buffets were well provided . Room was comfortable . The location is quite good because is near the bussiness center of Mexico . Defenetly a hotel to return

Average and basic hotel!!!
Reviewed 6 days ago

Average hotel, good location, clean nice big rooms, personal not very helpful. Rude and unhelpful staff, a lack of understanding or empathyI wanted to enjoy my stay here. I really did. However, the hotel was a disappointment from the moment we arrived. One of the elevators in the lobby wasn’t working

Horrible hotel and dirty!!
Reviewed 2 weeks ago

This hotel is horrible. Super rude reception. the bed sheets are dirty with a lot of pubic hair and hair. We found cockroaches in the room twice. they never put towels and soaps in the bathrooms. I asked for a dinner in the room last night. the rest of the food was until the next day. I put them out of the room and they did not get it anyway. horrible. I do not recommend.