4.5
Very Good 521 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

Located in Mexico City, JW Marriott Hotel Mexico City Santa Fe is in the business district and convenient to Expo Bancomer Santa Fe and Ciudad de los Ninos. This 4.5-star hotel is within close proximity of Centro Santa Fe and Anahuac University.

Rooms

Make yourself at home in one of the 221 air-conditioned rooms featuring iPod docking stations and minibars. Your bed comes with down comforters and Egyptian cotton sheets. 42-inch LED televisions with cable programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a steam room. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Food & Drink

Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include wired Internet access (surcharge), a 24-hour business center, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

How to Get There

JW Marriott Hotel Mexico City Santa Fe
Ave Sante Fe 160 Col Santa F
Mexico City, 01219 Mexico

Reviews

4.5 Very Good 521 Reviews
Excellent Customer Experience
Reviewed 2 days ago

Estela Medina, Juan Lope, Victor, and the ENTIRE STAFF of the Executive Lounge are like family to me. They ensure I always have what I need and like, and always go the extra distance to accommodate any special requests I may have. Their service is world-class!

Great experience due to the staff!
Reviewed 2 weeks ago

This is a superior Marriot property. The staff is amazing! A special thanks to Juan, Estela, Victor and Jimena in the concierge lounge! Great job! The quality of the food in the restaurant is very good! No need to go anywhere else.

Excellent place to stay in Santa Fe
Reviewed 3 weeks ago

Yes, it's a great hotel with nice amenities, but two members of the staff made all the difference. Andres Ramos, the bellboy, and another wonderful gentleman at the bar whose name I don't know, unfortunately.

Surpassed expections
Reviewed 3 weeks ago

I had a three night stay at the JW Marriott Mexico City Santa Fe for a business meeting and as a Marriott member, I was blown away by the service and accommodations. I was happy to find myself upgraded to the Executive Level and was charmed and impressed by both Estela Madina and Juan Lopez. Amazing view and as a vegan, I appreciated having things to eat and soy americanos every morning! It really made my stay- I felt like I was at home.

My room was also very comfortable with a terrific view. Comfy bed and luxurious bathroom complete with a soaking tub. I slept great! My only suggestions would to replace the lighted mirror- a nice touch but still not providing adequate make-up lighting.

The location was good for my business purposes and having the mall a short walk away made was super convenient and well appreciated. Lots of shops, restaurants and even a grocery store steps away. My last comment would be on the very welcoming front desk staff and bell boys- Andres Ramos in particular was a pleasure to talk to as I waited for my ride back to the airport. Thanks to everyone for a great visit- I look forward to my return.

Worst Marriott I have ever stayed at
Reviewed 4 weeks ago

Not only they refuse to give me the corresponding points for staying there 2 nights but they gave me the worst room in the entire hotel and refuse to changed it for the second night. I love the JW Marriott in Lima Peru but this one is a disappointment.