4.5
Very Good 238 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Restaurant
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liquor store grocery store building retail shelf convenience store Bar beer Shop

Overview

Location

With a stay at Hotel Suites Amberes, you’ll be centrally located in Cuauhtemoc, minutes from U.S. Embassy and The Angel of Independence Monument. This hotel is close to Monumento a los Ninos Heroes and Castillo de Chapultepec.

Rooms

Make yourself at home in one of the 28 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Wired and wireless Internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Conveniences include phones, as well as safes and complimentary newspapers.

Spa, Wellness & Premium Amenities

Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless Internet access and tour/ticket assistance.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A shuttle from the hotel to the airport is complimentary at scheduled times.

How to Get There

Hotel Suites Amberes
Amberes No 64
Mexico City, 06600 Mexico

Reviews

4.5 Very Good 238 Reviews
Rooms are like apartments
Reviewed 1 month ago

I booked this hotel based on the good reviews of the location and how nice it is. And NICE it is! The staff was nice and attentive in booking. Our flight arrived in the city very early, and they were able to get us in a couple of hours early, which was MUCH appreciated.
The room exceeded my expectations. Upon walking in, there was a dining room table that is set for 6. Along with a living room area, small kitchen, and a small area that can be closed off (in which a friend took a nap), and a great balcony overlooking the street we entered on.
The bedroom is nice sized with a comfortable bed. A big dresser in the room with a nice sized closet. Overall it's just a comfortable room.
The bathroom is a shower only bathroom, with a small sink in it, with another large sink area outside of it.
The appliances in the room are old and could use replacing. Some of the wood looks like it could use replaced as well.
The breakfast provided in the adjoining restaurant was great. Its not a buffet style like most free breakfasts, but one in which you can order off the menu.

I loved this hotel and would definitely stay there again if ever in Mexico City again.

Full Apartment In Heart Of Zona Rosa
Reviewed 1 month ago

This 28 room hotel is less hotel, and more condo building. We had a full apartment on the third floor with a balcony overlooking Calle Amberes. The furnishings were a little dated, but honestly, that's the only true negative we found. Being located in the heart of the Zona Rosa means you are only steps away from a vibrant nightlife, and restaurants line the streets, offering flavors from every corner of the globe. It's walking distance to Reforma, and a short Uber ride to Condesa, Romaz Polanco, Coyoacan, etc. The central location can't be beat. I would definitely stay at Suites Amberes again.

Quik stay
Reviewed 4 months ago

Wow,,, what a great place yo stay,, its more like a one bedroom apt. Best location and my favorite asset,,, smoking permitted on the balcony,,, The Hotel could use a facelift,, Furiture is like a trip in time back to the 70ties..but still charming.. The street has bars and night life everywhere..id defanatly stay there again..loved it...Ohhh they have a ride back to the airport...Breakfast was included..but not the best...what can i say,,but the pastries were delish...I could say ill be back. Its fantastic as for location.... Take your own experience,book a stay here...BYE!

This is a one bed apartment. Not an ordinary hotel room.
Reviewed 4 months ago

WOW...!!! That was my expression when arrived to my hotel room at Suite Amberes. This is big...!!! We stayed at the 6th floor with a view to Mexico's City skyline. It has a big balcony, an independent room with closet, a full kitchenette, living room area and two TVs and AC units. No matter the furniture is a little bit outdated, maybe from the 60's, but the space and value worth the stay here. Breakfast is included. Not so good, but you are in the center of Zona Rosa. Highly recommend. From Monday thru Friday they offer free transfer to the airport. Great staff too..!!! It also have a gym and a nice terrace on top.

Great Location with The Absolute Worst Management and Front Desk
Reviewed 6 months ago

I am actually saddened to have to write this review.

Number one importance: Free airport transport does not include Sundays. Since we arrived on a Sunday, we had to pay for a taxi. It was not overly expensive; but the hotel could have paid for it as a good gesture.

My husband and I checked in 8 days ago to what we thought was going to be a great experience. The gentlemen who showed us to our room was very polite and the suite was spacious.

Few issues right off the bat: only one air con remote even through there were 2 separate units and only one tv remote even though there was one in the “living” area and one in one of the bedrooms (not both bedrooms). The cable box on the unit in the bedroom was hanging perilously all week. There was tape that was supposed to “secure” it but that was a futile attempt. Also, no one ever showed us how to use the remotes which ended up being quite complicated.

I originally booked a suite with a king sized bed. However were put into a suite with 2 separate queen sized beds. When we inquired at the front desk, we were told there were no king sized beds available. OK, we are adaptable. We have friends that reside about 2 hours outside of CDMX so we invited them to join us since we were placed in a room we did not book and would be there for eight nights. Since the hotel is in such a great location and has free parking, we figured there would be no issue. That is when the real nightmare began!

When our friends arrived, we were told there would be a MXN$300 per person add on per night! We were aghast. I attempted to resolve the matter with my online booking site to no avail. There was no manager available until the next day from 10-17:00. That completely messed up our plans because we had to see him in person. By this time, we also discovered that the microwave and a few lights, especially the one over the dining room table did not work. And there was not even enough spoons available (should have had 4 en suite and there were only
3. We knew this for certain because our friend made soup for dinner!) It took an additional day for them to “fix” the broken items. When we discussed with the manager, he told us in so many words “too bad”. The microwave continued to have to be fixed every day forward! It would work for a few minutes and then completely shut down. Instead of replacing it, they simply “jiggled the cord”!

This is NO 5-star hotel!

There was a young gentleman at the front desk a few days of our stay who was one of the only really caring and attentive personnel. When we complained about all of the issues, he at least refunded us the MXN$9 charge per bottle of water that was in our room.

The end of our rope came at check out. Montserrat, the not-so-lovely young lady at the front desk on the afternoon of our check out, informed us that there was a spoon missing! Luckily, my husband speaks Spanish. He was so aghast that after the continued issues with the microwave breaking, lights not working, and being charged per person for our guests that they would make an issue about a spoon! She said there would be a MXN$20 charge. When he interpreted for me, I reminded lovely Montserrat that there were only 3 spoons upon check in. She did not care. That was that. My husband handed her a MXN$20 note and we left!

Sadly, this is a hotel I will NEVER EVER recommend. The manager had more than enough opportunities to fix the issues and he just could not care less.

Best parts of the experience were:
Location
Nice towels
Spacious room
Free parking (for 1 car per suite)
The inclusive breakfast (which I will review separately)

The manager should have fixed the issues or at least offer some sort of compensation. For a hotel that costs over $200.00 US per night, this is just not acceptable!