4.0
Very Good 1081 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom City property Suite nice cottage bed sheet

Overview

Location

With a stay at Hotel Geneve Ciudad de Mexico, you’ll be centrally located in Cuauhtemoc, minutes from U.S. Embassy and The Angel of Independence Monument. This spa hotel is close to Monumento a los Ninos Heroes and Castillo de Chapultepec.

Rooms

Make yourself at home in one of the 226 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find a sauna and a fitness center. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Food & Drink

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel’s 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

How to Get There

Hotel Geneve Ciudad de Mexico
Londres 130
Mexico City, 06600 Mexico

Reviews

4.0 Very Good 1081 Reviews
A big let down!
Reviewed 20 hours ago

After reading the reviews, I chose this hotel as it is somehow central to all the attractions in CDMX. We arrived at the hotel around 10am in the morning and we paid an extra $50 for early check in and that allowed us to have breakfast on the day too. Room was very comfortable and had ample space for our suitcases. Our room faced the road; therefore, it did get a bit noisy at nights. We had booked the hop on hop off bus, so we walked to the stop from the hotel on both days. Everything is in walking distance. Zona Rosa area has loads of restaurants, bars and cafes. Staff are mainly polite, but I felt that there was always a language barrier as my Spanish was not good and their English was the same. I only saw the famous Aerial once. I really wanted a tour around the hotel but didn’t happen as I didn’t not see him again.
Breakfast is served in a beautiful area. The first day, we had staff bringing in bread baskets, the second day we had to ask them, the next day they just didn’t bother. There were a variety of hot food, however, as vegetarians we didn’t have many. Especially when we asked the staff, most of the time they were not sure, so we decided to stick with what we can definitely identify as vegetarian. We did ask them to make fresh pot of tea for us every day as the one they leave it out to serve gets cold quickly and the young man who served us pretty much every day was good at getting us our boiling hot teas. Sorry, can’t remember his name though!
I had to call the reception at midnight once to contact a doctor for my allergic reaction. That was dealt with quickly. The doctor arrived in 20 minutes, went out to get my medication and sent another doctor to check on me the following morning. So, a BIG THANKS!
Although, 2 bottles of water were included in the room price, the first two days, we had to come down at the end of the day to get them as the room service people forgot to put them in our room. Even, that was not done straight away as the front desk staff wrote the room number wrong twice because of the language barrier. In the end I had to write down the number on a sheet of paper for him to get then to bring the water. We had a tour booked the day before we were due to fly back. I’ve requested a packed breakfast and two teas to be brought to our room at 5am. I spoke to a reception staff on the day we arrived, who told me to remind her the night before. Then, I mentioned it to Ariel, who said that the hot air balloon tour will provide breakfast. I then had to explain, that I must eat something as I was taking medication for an allergic reaction. This conversation actually happened when he came up to my room to help with translation for the doctor. Therefore, he knew I was prescribed with strong antihistamines. He then agreed and said he will arrange it, but when I checked at the reception the night before, they didn’t know anything about it. So, I explained the reason and requested vegetarian sandwiches and tea. She asked, ‘Jam sandwich or cheese?’, I said Jam sandwich. The following morning, nothing came up until 5.30am, so we came down as we were supposed to be picked up by 5.45am by the tour company. The sandwiches and the cold teas were there at the reception. When I mentioned that the tea has gone cold, his answer was, ‘it is not that cold’. I left the tea there and decided to eat the sandwich while we were waiting. However, when I opened the sandwich, it was ham. I got so upset and told the staff at the reception to keep them. I was not offered an apology or a replacement or nothing. He just said, ’ok’. He could have easily got a couple of croissants or scones from the kitchen as they do have 24hr room service. On our last day, we checked out at 12pm and stored our luggage until our pick up arrived at 8pm. The bell boy was not happy that we paid his tip with coins. We could see him showing it to others and shaking his head. There must have been at least 12 Mexican Pesos. The only reason we gave the coins was that we didn’t want to carry all the coins back home where we won’t be able to exchange back.
Would I stay here again? No! Would I recommend this hotel to my clients? No!

Girls Trip to Mexico City
Reviewed 2 days ago

I love this hotel. Absolutely old world charm, very classy with tons of history. Its located in La Zona Rosa, there are many restaurants within walking distance, night life in this area is great. Bars, clubs, late night eats. The staff was very friendly and always so helpful during out stay. Our room was clean and very nice, we didn't have a view but we didn't mind. Walking distance from El Angel de la independencia and very close to other tourist attractions.
Will definitely be back.

Historic hotel
Reviewed 2 weeks ago

Beautiful historic hotel. Good location near streets with many restaurants and shops. Rooms ar small but adequate. Sanborns on site fro breakfast. Rooms on front street can be noisy on weekends. Courteous and helpful staff.

Good location
Reviewed 2 weeks ago

The Hotel had a very historical feel. We enjoyed exploring the neighborhood, there were several restaurants in walking distance from the hotel . We enjoyed our stay the staff was very friendly and accommodating.

hotel geneve
Reviewed 3 weeks ago

i had great stay at this hotel for many years .since 1982 i visit this hotel is my house in mexico city.two or three time for years.the room was very clean the staff was exceptionaly frindly and helpful.everythin for me is 5 stars.the location is great .come to geneve hotel in you nex vacation in mexico city ,
thank you Mr Ariel best concierge in the wold.thank you Mr Valente, Julio Antonio and meny more