4.0
Very Good 1392 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Restaurant
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Bedroom City Classic property Suite condominium cottage Modern

Overview

Location

A stay at Emporio Reforma places you in the heart of Cuauhtemoc, walking distance from Cristobal Colon Monument and Cuauhtemoc Monument. This hotel is close to The Angel of Independence Monument and Palacio de Bellas Artes.

Rooms

Make yourself at home in one of the 145 air-conditioned rooms featuring minibars and DVD players. Wired and wireless Internet access is complimentary, while 32-inch plasma televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel include wedding services and a television in a common area.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

How to Get There

Emporio Reforma
Avenida Paseo De La Reforma 124
Mexico City, 06600 Mexico

Reviews

4.0 Very Good 1392 Reviews
Trip to Mexico City
Reviewed 6 days ago

My family and I spent 8 nights here and the service was superb, be it from bus boys like Martin or staff behind the counter like Michelle. We ate at the restaurant and the food was delicious, buffet style and traditional. We also used their chauffeur for a day trip to Taxco. All in all, a pleasant stay and good location.

The best
Reviewed 1 month ago

Every time I travel to Mexico I stayed at this hotel is clean and very secure, the rooms are very clean and cozy, I wouldn’t settle for less than great quality and I find it here! I recommend everyone to check for them selves when they travel !!

Hotel Pics: Great, Hotel in Person: ...ok...
Reviewed 2 months ago

Hotel staff was great at all times, always willing to help and being extremely nice. What I didn’t really like was first at check in I was over charge almost $300 USD by mistake, I had to sign many receipts which even the lady was explaining to me it was hard to follow up with her, at the end I got my money back but still it was an inconvenience to wait 3 days. Rooms are extremely small and on our case we booked for total of 5 people and got assigned 2 rooms extremely far from each other. One of the bathtub water got stuck. The food was ok, breakfast buffet totally worth it!

Worst hotel experience ever
Reviewed 2 months ago

I do not recommend this hotel for groups. I am in Mexico City right now, an incredible place, with sixty students from Ecuador. Several are my complaints: 1. We were given ONE payment option: bank transfer. Students had to transfer 50% of the cost of their rooms by a deadline. The transfers added app. $ 100.00 to their accommodation costs because both the bank in Ecuador and the bank in Mexico charged a fee for the transaction. In the XXI century, it is utterly unacceptable to offer a single payment method; credit cards, debit cards and Paypal should always remain an option. 2. The hotel partially cancelled our reservation four days before departure under the premise that some of the transferred funds had not cleared in their bank account, even though they had proof of transfer ! Eight of our students, who had already paid for 50% of the value of their rooms had to relocate to another hotel. On top of this, they were not refunded until all other students covered for their full fee, as if one client´s refund depended on another clients early payment ! Utterly unprofessional. I complained. Did they apologize? No. They are incredibly rude, as if clients -sixty clients- of a university that has reserved this hotel for the fifth time (never again) did not matter. Furthermore, upon arrival, we realized that we had been charged about US$ 100.00 more than if we had reserved individually through TripAdvisor or another travel web site. We did not receive a group fee as we would have in most other hotels. At least hey could have included breakfast in the higher fee -they did not. If you are thinking about traveling to Mexico City with more than ten people, do not contact this hotel... Not worth it. Rude, discriminatory (I wonder whether the treatment would be different if we were American or European), shameless. I wish we had made a better choice. We will enjoy this incredible city in spite of Emporium Reforma, not thanks to it.

Great Choice
Reviewed 3 months ago

From the moment we entered the lobby we knew we had made the right choice in selecting this lovely hotel in a safe, quiet and convenient location. We were greeted in the restaurant (which is quite good especially the breakfast buffet) by everyone as though we were friends. Although not everyone had a command of the English language, everyone attempted to understand each other in a convivial manner; it was a pleasure to find there. Mario was especially helpful i n every way, and Guadalupe Reyes was a delight. The room was very compact but comfortable, modern and clean. We were here for two weeks.