4.5
Very Good 11406 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Casino
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Barcelo Maya Palace – All Inclusive in Xpu-Ha, you’ll be convenient to Ecopark Kantun Chi and Xpu-ha Beach. This 4.5-star resort is within close proximity of Cenote Cristalino and Fatima Bay.

Rooms

Make yourself at home in one of the 756 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies or patios. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort’s 6 restaurants, or stay in and take advantage of 24-hour room service. When you are in need of a refreshing drink, visit a swim-up bar or one of 4 bars/lounges, or 2 poolside bars.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Xpu-Ha? This resort has 2350 square feet (218 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

How to Get There

Barcelo Maya Palace – All Inclusive
Cta Chetumal Puerto Juarez KM 266.3
Xpu-Ha, 77750 Mexico

Reviews

4.5 Very Good 11406 Reviews
Small Wedding party destination experience.
Reviewed 4 hours ago

Good value with consistent communication to.keep everyone up to date. All promises and paid services delivered flawlessly. Great stay at the Palace. This was our 10th time to the property and it continues to please.

Keep coming back for more!
Reviewed 8 hours ago

My boyfriend and I just returned from a week long vacation at the Barcelo Maya Palace. This is our third time at this resort (we’ve stayed at Barcelo Maya Tropical in 2016 and 2017). We are amazed at how excellent the service is, how massive the grounds are, and overall how beautiful and fun it is. Restaurants, buffets, bars are all great with awesome staff members that treat you well. You never walk past a staff memeber without hearing “Hola!” along with a smile. The past three years we have run into one of our favorite bartenders from the pool bar, theater, and Jaguar Discotech, Luis. This time we were served breakfast and lunch in the buffet by Vaibet Martinez, Carlos Santiz, and Talia Gil. They were super accommodating to any needs guests had, and their service was also timely which we very much appreciated seeing as how crowded it can get. We never run out of things to do at this resort. Our favorite places are the theater by Tropical and Colonial, Strikers 24/7 sports bar/bowling alley in the Maya Mall, and the Tequila Bar at Tropical. We like how much the resort has to offer and how spread out it really is. We feel that it is never too crowded in one place, which is a relief. Same goes for the pools and swim-up bars. I highly recommend this resort to people of all ages, and we cannot wait to get back there!

Wonderful Staff Beautiful pool
Reviewed 8 hours ago

I had a wonderful time as usual. The pool is beautiful and the staff are fantastic. I would like to acknowledge several of the staff that were very special. First, my dear friends Yasajani Romero and Angelica Acosta. They were terrific. Also my dear friend Darwin Perez in the Coral Grill and the pictures of his new baby! I was happy for David Diaz who got moved up to the Caribbean restaurant from Mirador. He is a wonderful waiter and deserved the move. I do miss him at breakfast!
Also my friend Cristian Torres also in the Grill.
I did meet some new servers in the Mirador who gave me great service. Misael Hernandez and Ivan Garcia.
Finally I met a new dinner server also in the Mirador, Gerardo Martinez Ruiz. He was great.
I can't wait to go back!

An amazing experience
Reviewed 8 hours ago

My husband and I stayed at the barcelo Maya palace for 4 nights. It was incredible! From the moment we got there, tobfood, entertainment, service ... We were highly impressed. We loved how beautiful, neat and well kept the whole resort was. There was never any trash laying around, pools were prestine!

Thank you for a memorable stay. We will definitely be back with our kids!!!

Beautiful Resort!
Reviewed 15 hours ago

We stayed for a week and had an amazing relaxing experience! Having been to about 5 other all-inclusive resorts in the Cancun/Riviera Maya area, this was by far one of our favorites. We have 2 kids ages 5 and 7, and they had a blast playing for hours at the kids pool with all the slides. Our kids really loved the kids Barcy club and enjoyed all the activities, we were able to drop them off in the evening and go to dinner, and they kept the kids busy with games, movie night or mini disco. Loved how helpful and friendly all the staff was, especially going to the breakfast buffet in the mornings was very enjoyable thanks to Janai, Alejandrina, Oscar and many others that always greeted us with a smile. My husband and I both had a chance to go to the spa for hydrotherapy and massage, simply incredible! The restaurants on the Palace side were very good, the lobster was delicious at the Caribe!
We were a bit disappointed about all the seaweed on the beaches, but did see them clearing some of it in the early mornings. We found a section in front of the Tropical that had less seaweed so were able to go in the water with the kids for a bit, and spent more time by the massive pools as well. Overall it was a great experience and will definitely be going back!