4.5
Very Good 12046 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Casino
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Barcelo Maya Palace – All Inclusive in Xpu-Ha, you’ll be convenient to Ecopark Kantun Chi and Xpu-ha Beach. This 4.5-star resort is within close proximity of Cenote Cristalino and Fatima Bay.

Rooms

Make yourself at home in one of the 756 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies or patios. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort’s 6 restaurants, or stay in and take advantage of 24-hour room service. When you are in need of a refreshing drink, visit a swim-up bar or one of 4 bars/lounges, or 2 poolside bars.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Xpu-Ha? This resort has 2350 square feet (218 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

How to Get There

Barcelo Maya Palace – All Inclusive
Cta Chetumal Puerto Juarez KM 266.3
Xpu-Ha, 77750 Mexico

Reviews

4.5 Very Good 12046 Reviews
Our #1 Vacation Spot
bgregsto

Our trip the week of August 10-17 was one incredible memory. This was the 3rd trip to Barcelo Maya Palace for my wife and I but the 1st for our daughter and her fiancée. Like just about every parent, spending quality time with our kids when they reach adulthood is about as good as it gets! The Palace didn’t let us down. The staff was at their best throughout the trip. We thank all of you so much. I could go on listing all of our honorable mentions but will have to keep it brief. I want to thank Veronica for all of our dinner reservations. We were able to go to all the restaurants we picked. Thank you. Our favorite by far has to be Alejandro at the Rodizio. Wow! I can’t say enough about this guy. Genuinely friendly, entertaining, and professional. The Mayan Coffee was a show in itself. Telling you about the flames, the skill, the humor, and a delicious drink still doesn’t do it justice! Ask for this! It’s incredible. So thanks to Alejandro and Benjamin, to the chefs, and all the others that make Rodizio so spectacular. And last but not least I want to mention Adan and Ruben who we looked forward to seeing and talking to every morning for breakfast at the buffet. Overall an excellent vacation full of good times. The entire staff at Barcelo can take pride in what they do.

Ideal All-Inclusive for Families and Special Events
Imabeliever2014

Highly recommend this location for families as it has so very much to offer!

1) The staff is truly amazing. Everyone is very friendly. We particularly want to thank Fernando in the French Restaurant and Dani at the Sport Court for their exceptional customer service.

2) The food is very good across all options.

3) The facility is very clean and very well maintained.

4) Many activities, entertainment and pool options as well as a long stretch of beautiful beach.

5) A fantastic venue for weddings and special events as well

You cannot go wrong here!

Two recommendations to Management

A) Stop charging for WiFi - it’s a rip off and very frustrating. That’s so old school.

B) Please start offering better wine options by the glass. The house wines are terrible.

The Best
Toddhino

I have stayed at the Barcelo hotels located in Riviera Maya three times, and each time I'm very impressed with the grounds, activities, restaurants, buffets, rooms, staff, etc. These are the most relaxing vacations ever: just get off the airplane, find your transfer, and check in. Everything is included and top notch. I'll return again.