5.0
Excellent 2199 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Casino
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Barcelo Maya Palace – All Inclusive in Xpu-Ha, you’ll be convenient to Ecopark Kantun Chi and Xpu-ha Beach. This 4.5-star resort is within close proximity of Cenote Cristalino and Fatima Bay.

Rooms

Make yourself at home in one of the 756 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies or patios. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort’s 6 restaurants, or stay in and take advantage of 24-hour room service. When you are in need of a refreshing drink, visit a swim-up bar or one of 4 bars/lounges, or 2 poolside bars.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Xpu-Ha? This resort has 2350 square feet (218 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

How to Get There

Barcelo Maya Palace – All Inclusive
Cta Chetumal Puerto Juarez KM 266.3
Xpu-Ha, 77750 Mexico

Reviews

Our Best Vacation
IgorSh54

My wife and I have visited quite a few all-inclusive resorts in Riviera Maya, and the Palace is our favourite in this area. Perfect layout of the resort where all facilities are close to the beach, two pools (first with lots of activities and second for adults only), sandy beach with turtles and nearby reefs make this resort absolutely fantastic.
Service was outstanding including front desk personal (thanks to Sandra Gonzalez, Maria and Luis), restaurant wait staff and management (Selena Tec, Jorge Zabala, Joshua, Abel), bar waiters and bartenders (Angelica, Rosa, Enrico, Julio), the entertainment staff (Julio, Brian, Carlos).
The resort facilities are well taken care of, beautiful pools, very beautiful landscaping.
The food in the a la carte restaurants was excellent. Our favourite ones were French and La Trattoria.
We had a wonderful time, thank you everyone at Barcelo Maya Palace!
See you again in 2020!

Dinning at the Brassiere Restaurant
MelissaBrownW

This dinning experience at the Maya Palace was world class, on the balcony over looking the sea watching the sun set ....What more can I say ,Jesus Martinez ( your going to want this waiter for sure) and his team Omar and Reiyl treated me like royalty coupled with the most amazing food I dinning experience I will remember always. There were some very special little animals I saw off the balcony, Jesus told me there history and just was one of the most attentive waiting staff I have ever had. When I entered the restaurant and asked to sit on the balcony Jesus told me welcome to my office lol . The best example of first class hospitality. Thank you so much. Melissa Wakefield from Canada

Lovely Hotel and resources
sha0071

This is the second time that we have visited this resource and we love to go there again.
Good things about this hotel:
Best beaches
Best food
Best rooms
Best swimming poles
Best restaurants
Very clean rooms thanks to the cleaners in this hotel
Wonderful location
Friendly staff
Bad things about this hotel:
Smoking is allowed around the swimming poles and beaches
Reception staff are very slow dealing with the guests
All together a lovely place to go to for relaxation and fun.