4.5
Very Good 4018 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What To Know

  • If you're traveling with small children, opt for a family swim-up suite; adults can enjoy the pool right in front of their room
  • The resort caters to families with complimentary baby monitors, changing tables, bottle warmers, cribs, and strollers
  • The beach beds go quickly and there's often a lengthy line

Amenities

  •  Babysitting
  •  Bar
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bar Dining Drink Eat Hip Luxury Modern Romantic chair restaurant function hall wooden Lobby conference hall convention center café

Overview

How to Get There

Azul Beach Hotel by Karisma
Carretera Federal Cancun-Tulum Km. 27.5
Cancun, 77580 Mexico

Reviews

4.5 Very Good 4018 Reviews
Wrong place
Reviewed 17 hours ago

Even tough all effort made by the personnel the lack of proper training is evident. Rooms not prepared and dirty balconies as you can see in the photo, delivering products to the wrong room, waiters that do not know the menu and call milk as “cow juice”, problems with air conditioning, alarms that sound in the halls.
And if you are going to Cancun because of the beach select another option as they have severe problems with algae as you can see in the photo. Check before going. We stayed near Playa del Carmen afterwards the beach was pristine

great
Reviewed 1 day ago

everything wonderful ,wedding ,the people ,the food and drinks and room.the trip there was fun and checking in was great ,you pick pillow size ,smell in your room.the dinning was great food .my daughter had a great wedding there the photographer was the best.

Relaxing and friendly vacation spot
Reviewed 1 day ago

The staff makes the trip so much more enjoyable. The restaurants and food are fantastic!!! The spa is so very nice as well as the gym. Love the newly added palapas on the beach. We feel very special there. It was our 11th year to come th Azul.

Fabulous
Reviewed 1 day ago

This trip was for my nephew's destination wedding... everything was exceptional. I loved every minute of it. Hard working, friendly and diligent staff. Beautiful grounds. Wonderful food. Sort of like living in a dream.

AMAZING!!!!!!
Reviewed 2 days ago

All i can say is that this is the best hotel for service , food and drinks i've ever stayed in.
the hotel it self is excellent i cant recommend this highly enough.
Big shout out to staff members Shirley, Juan Carlos (flaco) who kept the drinks flowing Antonio, Noel in the restaurants, Adrian on the cabana for being excellent all day everyday and to Bruno the life guard who goes above and beyond his job title to make everyone feel at home.
if you dont go here your missing out!!!!!