4.0
Very Good 1551 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Ideally situated in downtown Calgary
  • Calgary was once declared the cleanest city on Earth
  • Heated indoor pool with mountain views

What To Know

  • It’s less than a two-hour drive to the ski resorts of Banff National Park
  • Primarily a business hotel
  • About 10 miles from Calgary International Airport

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Business Classic Resort property Suite living room condominium home cottage

Overview

Downtown Calgary digs fresh off a $35 million tip-to-toe renovation, with a rooftop indoor pool with views of the Rockies

The Lowdown

Whether you gallop into town for the world-famous Calgary Stampede or need a stopover before hitting the slopes of Banff National Park, this Westin property fits the bill. Located in the heart of town, the hotel sparkles after a $35 million renovation refreshed everything from the 525 guestrooms to the onsite Keg Steakhouse and Bar. Extras include a rooftop indoor pool with a sauna and views of the Rockies, a full fitness center, plenty of ski storage and a Starbucks for powering up in the morning.

In the Area

This stretch of the Canadian Rockies is known for superior powder, and three top-notch resorts are located within Banff National Park: Mt. Norquay, Lake Louise Ski Area and Sunshine Village. Between the three resorts there’s almost 8,000 acres of skiable terrain and mountain peaks that are so epic the United Nations has declared the area a World Heritage site. Best of all, this northern latitude rocks one of the longest ski seasons in North America from mid-November until late May. If you’re sticking around town, check out the 360-degree views from the top of the 626-foot Calgary Tower. While you’re up there, have a bite at the tower-top restaurant SKY 360 — it does a full rotation every 45 minutes.

How to Get There

The Westin Calgary
320 4th Ave SW
Calgary, T2P 2S6 Canada

Reviews

4.0 Very Good 1551 Reviews
Great Stampede welcome and service
Reviewed 1 day ago

We stayed here for 3 nights for Calgary Stampede. When we arrived every employee was decked in cowboy attire. Check in went well and we were happy with the room size and decor. We asked the doorman for a resturant recommendation and we were pleased with the one he told us about. We didn’t eat in the hotel restaurant but we had breakfast room service 2 days. The food was delicious especially the pancakes but the service was so great. Friendly and the food came very fast with a smile. Hotel was a great choice.

Fantastically comfortable beds
Reviewed 1 day ago

If you're looking for a luxury retreat hotel, this is NOT it. If you're looking for a really nice place to stay, and a luxuriously comfortable sleep, while enjoying the city - this is an excellent choice.

This Westin is in a great location, in a really nice part of the business district downtown. A few minutes walk to Eau Claire or the Calgary Tower, and a very short drive to the Stampede grounds.

PARKING: Self-park underground is safe, easy to find and tight to park in, but reasonably priced at $19. If you are driving a truck or vehicle needing a bit more clearance, I'd strongly advise saving your paint job and using the valet parking, though it's $20 more (and I assume requires a tip as well). The clearance to the lower levels is so low that the truck ahead of us made it down the ramp with less than 1mm to spare ('m sure he was sweating bullets the whole way down). The stalls are narrow with very little manoeuvring room, so GO SLOW.

THE LOBBY: Lacks sitting areas where you can chill out while waiting for a meet up or to read a paper, etc. There is a starbucks in the lobby though. Otherwise, its just a check-in / out area with marble floors and nice lighting.

THE ROOMS: We stayed in the business tower - and were not disappointed by anything in the room. It was whisper quiet, no external noise at all. The view (2nd floor) was lovely. The room was very clean. The decor a bit "last decade" but the colors were pleasant and relaxing (so not something to change, imho).

The beds and pillows - where do I start!? - simply divine. I think this was the most comfy bed I've slept in, in any hotel in the world. The pillows were so perfect, I'll be purchasing some online in the future cause I know of no other pillows that made sleep so nice. This was, hands down, the most comfortable hotel sleep I've ever had - and that alone would inspire confidence to revisit this hotel in the future and recommend it to anyone else.

There were 2 bathrobes in the room - both of a really nice cloth (not terry-towels with sleeves), that was light and comfortable. Aside from the usual Shampoo-rinse-soap-lotion combo though, there were no other personal amenities in the room. I hope the hotel improves on that in the future because (imho), it's an important part of staying in a hotel (we all forget the little things from home when travelling).

Overall, the Westin has it's high and low points and will be "perfect" or "lacking" depending on individual priorities. The high point is a great sleep though, in a very nice locale - and for me, that's a priority - so 4 stars and a smile.

Great location-Nice staff -Rooms a little tired
Reviewed 1 day ago

We stayed 3 days during Calgary Stampede and enjoyed our stay.

Very nice staff, great location, Starbucks in lobby.Nice bar and restaurant- Kegs--connected to hotel.

Beggars can't be choosers because it was Stampede week. Price was a bit high(understandable) --about $440 per night US for a King--probably $250-$300 normally. Room linens and supplies were above average.

Here is my beef--Carpet in corridors and rooms was very worn--room was in need of renovation--furniture pretty worked over and phone was just a mess.

Tell tale sign was exposed cords for TV and no USB--or even electric outlets on bedside tables.

More in line with a B type finishes. Gave it the benefit of doubt at 4 rating.

Didn't dampen our trip, but considering price and compared to others, think it missed the mark.

Calgary Stampede
Reviewed 2 days ago

Spent 2 nights at the Westin Calgary in July for the Calgary Stampede. Check in went smooth. The hotel is well located near shopping and restaurants. The room is a nice size, the AC was excellent, and the bathroom was large enough with a wonderful shower. There was a safe, small refrigerator, and WiFi.  I would have liked a USB port to charge my devices. There was a lovely breakfast buffet in Essence. There was fruit, dry cereal, oatmeal, croissants, muffins, eggs, bacon, sausage, steamed vegetables, pancakes, and an omelet station. I believe the cost was 28cd if you do not have a package. There is another restaurant and Starbucks on site. The staff was friendly and helpful. Late Sunday night, the guest elevators failed. The staff was quick to escort guests to the freight elevators to reach their floors and they were repaired in the morning. I would definitely stay there again.

Not Really that Great
Reviewed 7 days ago

My wife and I came to Calgary to attend the Stampede.....which was phenomenal! We chose this hotel due to its location. The location is this hotel’s greatest strength. It was expensive though, however given the season I can understand the price.

My only complaint is that this is a mediocre hotel. Outside of location nothing here stood out. The front desk staff was easily overwhelmed by most any request. Most requests on my part, and from my observations while waiting, and waiting in line, were keys that would often deactivate either for the room or the elevators. During our stay only two of the three elevators worked, and the system of having to use your key card to access upper floors was both frustrating and inconvenient. I would say from both experience and observation that cards worked about half of the time.

The hotel pool is in a separate tower. It looks old and a bit worn. It wasn’t dirty, but it wasn’t a space that I would associate with a hotel chain like Westin.

Overall, Calgary was beautiful! The Stampede was fantastic! The hotel was OK, but its service staff.....with the exception of the helpful valet and door staff, were mediocre.