4.5
Very Good 3482 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Prime location in downtown Vancouver
  • Mountain views from top floors
  • Relaxing on-site Vida Spa

What To Know

  • Popular with business travelers
  • Not the hippest hotel in town
  • Connected to a residential tower

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Classic Elegant Lobby Luxury home mansion living room flooring

Overview

Continental elegance steps from Robson Street’s trendy boutiques and galleries

The Lowdown

Don’t be fooled by The Sutton Place Hotel’s bland facade, for this is one of Vancouver’s most opulent hotels. A grand lobby sets the stage for a swish stay, clad in marble and dripping with crystal chandeliers. All 397 guestrooms are spacious, and those on the top floors of the 21-story tower offer stunning views of the sea and mountains. Crack open the window and take in Vancouver’s fresh air before stepping out to the city’s best shopping, art galleries and restaurants, all within walking distance.

In the Area

Culture vultures will want to check out the Vancouver Art Gallery, within easy walking distance, and over on Robson Street, Vancouver’s shopping district, sample the hyperlocal fare (pork cracklings, bison tongue ravioli, beet and cress salad with black pepper praline) at Forage. No food lover’s trip to Vancouver is complete without a trip to the Granville Island Public Market.

How to Get There

The Sutton Place Hotel – Vancouver
845 Burrard St
Vancouver, V6Z2K6 Canada

Reviews

4.5 Very Good 3482 Reviews
Terrific service in a core location!
Reviewed 1 week ago

Has some family friends visiting so I booked them a room via Expedia. I’ve had other family members stay here before, and the rooms were all classically elegant.
You have a liquor store right outside, a major movie theatre, restaurants, Robson St., The Vancouver Art Gallery, and Granville St., all within a 10 minute walk.

There’s not many hotels that provide this while giving the quality and service like Sutton Hotel. A big thank you to Abhi Ubhe, the Assistant Front Desk Manager who provided the best in class service, and was kindly able to fulfill all of our needs during the stay.

Will likely be back, thank you again!

Great location
Reviewed 3 weeks ago

We have stayed here many times. The location is amazing. Close enough to take the train from the airport. The bathroom is looking a little dated and perhaps time for an upgrade. A great home while in town.

Perfect location
Reviewed 1 month ago

We stayed here for an extended week-end and the hotel was perfect in many ways. The entrance way is welcoming, all the staff, from opening the doors to reservations to the concierge to the service staff -again very service oriented. The location is absolutely perfect and everything is in walking distance. The room was clean, bright and the bed quite comfortable - the view spectacular. I would stay here again in a second.

Not Luxurious. Needs Repair
Reviewed 1 month ago

Stayed in one of the Executive Corner Suites. There was an old earthy odor. The bathroom shower tile and floor was crumbling in areas. The only bathroom power outlet was over the toilet, where I sat to use the makeup mirror (see picture) and my curling iron. The hair dryer was so small it would not dry my hair, instead it grabbed and burned my hair! There was a huge plant in the living room with moldy stinky soil. All the door knobs and frames were filthy with fingerprints and grime. The furniture was dirty and stained. The bedroom had no window and was always very dark. This was an executive suite!! Hotel staff were a mixed bag. Some friendly while others were not. We won’t return.

Very rude
Reviewed 1 month ago

Spent one night here & it was one too many. We did not check in until midnight & when we asked for late checkout it was like pulling teeth. They gave us until 1pm the next day to checkout but when we went up to our room to grab our bags they had already locked us out. Front desk staff very rude. We have been to other Sutton place locations and would not recommend this location. Better to go somewhere else. When we first walked in the room smelt stale, There were dirty coffee cups & coffee straws in our room from previous guest. . After paying $400 a night, still had to pay $20 a day for wifi, rip off !! Very disappointed in this hotel