What We Love
- A relaxing stay in the picturesque English countryside, with breakfast and dinner Waking up in a newly refurbished room among 300 acres of river-valley scenery
- Spending the day nailing some hole-in-ones on the championship golf courses or in a state of Zen at the spa
- Savoring seasonal Norfolk ingredients crafted into pretty works of art in the brasserie
What To Know
- Hit the green as the two onsite 18-hole golf courses are some of the best in Norfolk
- Full English and Irish breakfast is available
- Located about 10 miles out of central Norfolk
Have a relaxing stay in the English countryside at Barnham Broom. Peacefully ensconced in the River Yare Valley, 30 minutes west of Norwich, this is a place where you can wake up to the sound of chirping birds and duck chatter on the lake, then unwind with a couple of rounds of golf on two championship courses designed by acclaimed architects.
A low-rise cluster of red-brick buildings set among manicured landscaping, Barnham Broom beautifully blends low-key exteriors with contemporary Norfolk pampering inside. Shrug off any stress with holistic treatments and classic therapies in the spa before a lazy afternoon spent happily padding between the heated indoor pool, Jacuzzi, steam room and sauna.
Rooms are sophisticated and homey, and the brasserie showcases fresh local, served up with a side of garden views. Make sure you leave room for afternoon treats by the fire or on the terrace at Valley Bar, where you can take in the scenic setting.
How to Get There
Not a great start to our w/end away with son & daughter-in-law. On arrival we were met by the receptionist from hell who's 1st words were "check in is a 3" when all we had said was hello! We had booked a spa package of 2 x suites, dinner & breakfast + treatments in the spa & use of the leisure facilities so arrived at 10.15am with our 1st treatments booked for 10.30am. We were not made at all welcome & then found, despite talking to the hotel & confirming all the details, they had changed times & treatments to completely different times, which we said was not acceptable. Eventually it was sorted as planned but we felt unwelcome & not valued at all. Not a relaxing start.
The rest of the w/end was mediocre, clearly there was a problem with the heating as the hotel was uncomfortably cold, our suite never did warm up, the staff seemed fed up & always ready to say what you couldn't have or do instead of what they could do for you. There was a problem in the bar as the receptionist had not checked us in properly so we couldn't order drinks before dinner as no debit card details taken on check in, we didn't get the right bottle of wine we ordered with dinner, no courtesy call to ask if things were OK, minor things but the overall impression was that the staff just don't care. We had to chase a waitress round the restaurant for extra bread & bearing in mind they were not busy the staff just weren't attentive.
The only good thing I can say is that staff in the spa were very professional & did try to make us welcome & relax, the treatments were on the whole good. However using the leisure facilities was weird as you have to walk through the golf club in robe & slippers & the golf members made us feel both uncomfortable & unwelcome.
This hotel really needs to up it's game with their team & customer service felt sadly lacking. Will not be rushing back.
Barham Broom has a nice spar and beautiful food, serving staff are lovely and polite. Reception staff are lovely. Manager was very kind as we complained about the room and the bathroom facilities.
We had a luxury room upgrade but this was not worth the upgrade and we got soaked as you have to go outside to get to tge main hotel and facilities from your room.An umbrella is a must!
Overall lovely stay but batheoomm a bit shabby and not cleaned well, bin not emptied and teapot had tea in it! minute amount of toilitries for two people, have to share.
Manicure was good and ladies were very chatty and nice.
Nice and clean area the spar and they had lots of nail products to try.
I mentioned my birthday and my friend needing cheeringbup after a bereavement but they never aknowldeged my birthday on arrival or at dinner, unlike other places we have stayed on my birthday.
Nice atmosphere and quiet setting but failed in our expectations in some ways.Best bit was the food!
Just stayed 2nights at this Hotel while visiting the Wonderful Thursford Christmas Spectacular.Lovely Hotel and excellent food,highly recommend.This Hotel is good for golfers as it has a lovely golf course,it also has a lovely spa.
The HPB units were excellent bar the absence of a Shaving Mirror. Slanted towards Golf 2 courses,both well maintained The Pro. Shop was well appointed. Food at the Bar & the Brasserie good --but not outstanding. Staff could be more cheerful.
Wanted a weekend away for my birthday. Love Norfolk so chose this hotel as it had everything we wanted. Beautiful room, lovely pool, nice bar for food or upmarket restaurant if you want posh food ( we stuck to the bar). Very comfortable. Would recommend.