I selected this hotel from a list using a 'last minute' hotel app on my smart phone based on the photos. It seemed OK and the price was in line with some more traditional hotels. I should have stayed in one of the more traditional hotels. The decor was, well, weird. A modern art skull stares you in the face when you walk in the front door. We arrived very late in the evening and went straight to our room to sleep. The room was quite cold and it took a good 10 mins for the loud heat pump blower to warm it up. For practical purposes the room had no windows. There were two, actually, but one was frosted at the bottom and top one was too high to see out of. The other was a small window next to the door. The room decor is best described as late 'day of the dead' complete with another skull on the carpet. The continental breakfast consisted of bagels (no toaster), a large brick of cream cheese, some muffins/pastries and coffee. We ended up going out to breakfast elsewhere. Returning to the hotel after the day's activities, I noted that the sloped outdoor parking lot had water seeping from above the hotel which had frozen into a sheet. I mentioned to the front desk clerk that it needed to be salted and sanded as it was hazardous. The next morning when I checked out, nothing had been done to the parking lot and it was in even worse condition. The staff was aware of the problem but seemed rather unconcerned. Our room was pre-paid for two nights but after we'd checked out, we noticed they'd billed us for a third night. I'm still trying to get that reversed. They also added as $10/night fee for "maintenance of the facility." I told the desk clerk that I felt cheated in view of the glacier flowing through their parking lot. They agreed to credit that fee but they didn't. I'm still trying to dispute it.

My fiancée and I selected The Time Nyack hotel after flipping through the photos but, regretfully, before reading the reviews. Perhaps if we had read them we would have been better prepared for our stay and could have adjusted our expectations for the accommodations we found ourselves with. As it was, we arrived excited to stay in this boutique hotel which promised to offer something a bit more elevated than its cookie cutter counterparts—and in that it didn't disappoint. The lobby was inviting, the lighting and décor were interesting, the rooms were clean and comfortable with modern details to intrigue and delight ... but sadly, that's where our delight ended.
The hotel was once a warehouse—an adaptive reuse effort which can carry such promise when executed well—however, this renovation clearly lacked attention to detail and function. We both work in construction—particularly historic restorations/renovations, so we were eager to stay in an upcycled warehouse. While at first glance the bathrooms were aesthetically pleasing, I quickly noticed the exceptional lack of craftsmanship in the finishes (tile and grouting were terrible throughout) and so, it was no surprise that this cutting of corners extended to something far more imperative to a hotel: sound isolation.
The first night as we laid in bed we were privy to our neighbors online airfare purchase. Not only did we get the full details of his flight but we also overheard his full 16-digit credit card number, expiration date, and three digit security code. Of course we then anticipated his next call which was to the front desk wherein he extended his stay for another night. Imagine my surprise when I could not only hear his voice, but every single word the person on the other end of the phone was saying as well! For the next two days it was as if there were four people sleeping in our room instead of two. We would hear every word, every action and I have no doubt they could hear us just as easily. After being privy to their bathroom habits (we could hear the toilet paper roll spin), their pillow talk, their sexual preferences and pursuits (from 2-4am no less), we spoke only in whispers in our room for two full days.
Additionally, the fire alarm sensor blinked brightly every 8 seconds or so—pointed right at the bed. There was a refrigerator, but no microwave so we choked down any leftovers cold. The alarm clock was not set and was blinking when we first arrived leaving us to set it ourselves. Speaking of our arrival, the woman at the front desk initiated a wholly inappropriate conversation regarding the way she liked the smell of my fiancée’s hands leaving him completely uncomfortable—enough for him to ask me to check out for us so he didn’t have to talk to her again. The hallway smelled like cigarettes. The menu for the BV grill provided in the room did not match the menu we were handed at dinner—not even close, it was such a far cry that we ultimately walked out disappointed after being sat, reviewing the menu, and noting that the sections we had made in the room were not offered. And the “continental” breakfast was downright shameful and poorly maintained.
The breakfast spread was honestly the most limited hotel breakfast I have ever been offered and I’ve stayed in my fair share of budget hotels. In an age where health minded and gluten-free options are at every fast food chain in the country, we were presented with a single platter of bagels and muffins. No fruit. No yogurt. My finance has a gluten allergy and there was not one thing he could eat. At 8:30 there were only a handful of items left anyway and the coffee was empty. When asked if it was going to be replenished, the coffee was refilled, but the remainder of the display was left in disarray. When not even more coffee cups were provided, we checked out a couple hours early and went to find breakfast and coffee in town. The town of Nyack was so endearing—and the offerings and hospitality on Main Street and Broadway superb—so we will be back to visit Nyack, but will stay elsewhere.

Honestly, if this were a run of the mill hotel the issues mentioned above would have been fine, and probably even expected (aside from that continental breakfast that was anything but). But the Time Nyack presented itself as something special and were we’re excited to experience it. It was that let down we experience that really left such a bad taste in our mouths—we felt cheated.

My husband and I arrived at the Nyack Time hotel at night in the rain. We were surprised to find that the hotel did not provide an overhang for a car to pull up under, at the front door in order to unload. There is a garage just past the main building, but no way to enter the hotel from it. We had to run to the front of the building in the rain, but ran right past the entrance because it was so badly lit, we thought it must have been an entrance to their bar. There are actually two entrances, but neither were clearly marked or lit. The reception area was also too dark with an orangey glow under the front desk. It distinctly felt more like entering a Goth club decorated for Halloween, rather than a warm and cheery hotel at Thanksgiving time. It took a bit to get used to the darkened atmosphere in the entry, so that we could see the wall art of artistically rendered heads of rock stars and actor icons, though one frame held nothing within. The furniture was modern but sparse.

We checked into our room exhausted, and were rather taken aback by its décor. When the lights went on, we viewed a bed with under frame lighting, much like a cheap Vegas motel. There was a large over-sized black framed mirror on one wall that reminded us of the malevolent supernatural mirror in the horror film, Oculus. The black and white wall paper looked like x-rayed images of human brains. It all seemed a bit ghoulish, but we would not be spending much time in the room anyway. The bathroom was modern, but at first confusing. It looked like two showers, one to the right and one to the left, but the builders had used a shower door to close off the toilet stall. Odd, but okay. The heating system was tricky. The large floor heating/cooling unit looked like it was from an old motel chain. We had to fiddle with the thermostat for an hour before we could get it to both warm and keep the fan on to circulate the heat and provide white noise. Getting to sleep in a foreign bed can be difficult the first night, but it was made harder by the smoke detector flashing a light every eight-seconds in our eyes. I kept thinking, why couldn’t they place the detector in the entry so that it was not facing the bed? I had to block it out by pulling the pillow over my head to fall asleep.

The next morning I woke to the sound of two people arguing and a baby crying in the next room. I could hear every word the couple was saying about why their marriage was failing. I felt like I was in the middle of a melodrama reality show. After putting in earplugs, I tried to get back to sleep as the bed was comfortable, but the curtains wouldn’t close all the way and the light was blinding. I gave up even though it was only 7:15 am, and went into the bathroom. I guess the noise next door had also woken the people in the room above us because I heard someone get up and walk across the room. Imagine my surprise when I could even hear the person unroll their toilet paper. The walls are way too thin for comfort. One needs to whisper so they are not overheard.

When my husband woke, I opened the curtains and was taken aback when the view was a graveyard. Whoa, maybe the Halloween lighting did fit the surroundings. Unless you like that sort of thing, ask for a room that faces another direction. We went to breakfast in their dining room. The waiter sat us at a table on the far side of the room, but we had to change our seating twice because cool air was both blowing on us and coming through the wall. Then we realized that far wall was really just two large garage doors. The chains to raise them are still attached. It was freezing outside and without insulation, the room did not offer much comfort unless one sits away from that wall. We had been told that the hotel was a converted plastics factory, which explained the garage doors. We ordered, but our drinks did not come until our food was ready, and by the time I got my eggs they very quickly got cold.

Having business during the day, we returned to the hotel and decided to eat dinner at their BV’s Grill restaurant. The menu is varied, a bit expensive, but the food and service were very good. The bar is also very nice with both an intimate seating arrangement, high-stool counter and bar seating, but when that side door opens, whew, a cold breeze blows through. The restaurant might be delightful in the summer, but in the winter, it’s chilly. Their website says the interior has ‘touches of cool’. They are right, but not in the way they meant. It also claims that their hotel redesign will ‘transport guests on a journey from the unknown and the exciting, to the familiar and the comfortable,’ but that’s not what it felt like to us. We noticed that they had insulated the metal rafters in the ceiling of the reception area. If they could have done the same thing in their guest rooms, it might have alleviated the sound and temperature problem. We can’t honestly recommend this hotel unless you sit in the bar to have drinks and eat dinner in there. They made a good attempt at their renovation, but it seems to have fallen short of what was intended for an overall comfortable stay.

This was the second time I had business lunch at this place with different clients - first time with 4 people and then with 8 people. Both time everyone enjoyed the meals and exceptional service. I will be visiting this place with great comfort. JUST PERFECT FOR BUSINESS LUNCHES.

Upon check in, the front desk girl (Nov. 24, 2018, 3pm) directed us to the third floor. When we (shockingly) asked which way that was, we were not pointed in the direction of the elevator (like a normal person would show us), we were again directed to the third floor. (???) Found the elevator without assistance. Got into the room. We had reserved a room with two doubles, expecting that a couple could share a bed and our friend could stay in the other. I guess I was thrown off by the term 'double ', but there was NO way two adults could sleep in that bed. When my husband called down for a roll away, he was told, "I'll check", and was promptly hung up on. WTF??? He then managed to flag down an employee on our floor who was able to provide said roll away. We went out for the night and returned to our room to find a small flood on the floor, and a steady drip from the window drip, drip, dripping on the (electricly supplied) AC. When I went to the front desk to inform the guy that this was a complete hazzard, he willingly changed our room (so we packed up and moved the [35$ extra charge] rollaway down the hall), and proceeded to request that I BRING HIM the old keys. WTAF is going on right now, I don't even know...At around 9am, there is incessant banging in the hall from every angle. It continues even as I write this review, at 2:04pm. My husband just reminded me that a beer in the restaurant was 8$, domestic bottle. Iceberg wedge steak salad was 27$. Chicken over wedge salad (it's iceberg...) was 19$. Being born and raised here in Rockland, I am well aware of food prices in NY. Having also just spent a week in the Village, I can say that a beer was 4-5$, and food was, everywhere, very reasonably priced. We will be checking out early, as this is one on the most miserable hotels I have ever stayed in, and I pretty much live in lovely hotels across the country, six to eight months out of the year. I'd stay at the Best Wesern across the street. It looks like a crack hotel, bit the service is probably better.