Members Recommend
Excellent 889 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Free WiFi
  • Manhattan charm without Manhattan prices
  • Leave the toiletries at home: free toothbrushes, toothpaste and razors in every room
  • Well-located to take the subway to major attractions: It’s 20 minutes to Central Park, 25 to the Empire State Building

What To Know

  • Come with an itinerary; the staff is cute but hardly a concierge service
  • Historic digs mean less sound-proofing than in other hotels
  • You’ll have to go to other neighborhoods for a buzzing restaurant or bar scene
  • Best for people comfortable taking public transportation


  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Budget-friendly digs recycled out of a 100-year-old Queens factory with a funky globetrotting restaurant

The Look

Set in an industrial area of Queens 15 minutes from Manhattan, this new $27 million hotel pays homage to the building’s former life as a paper factory with polished concrete floors, massive windows, a dramatic column made from books and machinery repurposed as decor. While there is no roof space, you can still get some fresh air in the lush courtyard just off the lobby.

Bed and Bath

Set down wide, industrial hallways, you’ll find the 122 rooms, which are large by New York standards and feel even larger thanks to factory windows and towering 12-foot ceilings. Simple platform beds and clean-lined dressers form a neutral backdrop for large artwork, much of it created locally, and mismatched vintage—a retro trunk here, a painted chair there. The toilet and sink are separated from the shower (great for people getting ready at the same time) and include Gilchrist and Soames bath products.


Before The Paper Factory took over this industrial space, it was home to the neighborhood favorite Mundo. The hotel revived the restaurant in a vast two-story dining room, which plays hosts to DJs and live music. Expect a globetrotting menu inspired by comfort food with a blend of Latin and Mediterranean flavors. Think Turkish beef dumplings in a garlic yogurt sauce or Argentinian short rib empanadas with leeks, mozzarella and organic corn.

In the Area

The area immediately around the hotel is relatively quiet, but walk 10 minutes into Astoria, and you’ll find the Kaufman Arts District, home to the wonderful Museum of the Moving Image. Nearby, the gastropub Snowdonia serves a mean fish and chips. A little farther out in Long Island City, MOMA’s contemporary collection at PS1 always delights, especially during their outdoor summer party, Warm Up. The Gods of Meat compel you to order the bone-in burger at the inventive Michelin-starred M. Wells Steakhouse. And don’t forget to have the vintage barkeeps at Dutch Kills whip you up something original.

How to Get There

The Paper Factory Hotel
37-06 36th street
Long Island City, NY 11101 United States


Good for area, a few problems

First, the staff was very friendly, the property was convenient to manhattan 30min via subway. Room was spacious. Beds comfortable. Weightroom OK, bar was nice, limited bar food, nice coffee stand. no restaurant yet?, A few problems: no washcloths, no fridge/microwave, security?, lobby bathroom was filthy at 9AM???

4-star hotel?...NOT!

We chose this hotel for our visit to NYC because it was close to where one of our children lives. Based on hotel ratings, we expected a 4-star experience, but this hotel does not come close to meeting a 4-star rating.
First let me say the concept is really cool...I like the idea of re-purposing an old paper factory and turning it into a hotel, but it felt like they skimped on important details, such as:
-Walls are so thin we could hear the conversations (and other things) happening in the rooms on either side of us.
-Terrible shower design...the shower is separate room from the rest of the bathroom which is okay, but you have to get into the shower to close the door to the room and the door is so close to the floor you can't really use the mat because it gets scrunched up by the door. The floor is so slippery that if you try to walk on it outside of the shower you slip around.
-No towel racks in the main bathroom so you have to just leave your towels on the counter...no way for them to dry requiring the hotel to change them everyday, which is not very environment friendly.
-Not enough plug in's...really! In this day and age that is a must!
-Inconsistent room cleaning service...everyday we were left less and less towels.
-Coffee counter employees were not familiar with the coffee machine they were using. We ordered 2 latte's and they gave cups that were less than half full with no apologies or offers for a refund.

For what you are getting...this hotel is overpriced...they'd be better off selling themselves as a budget alternative with some cool trendy features at least then you would know what to expect if you book the place.

5 star experience!

I visited this hotel last week Thursday, I was visiting a friend who came from the UK who happens to be part of the brand. Breakfast was very nice and so were the attendants, I enjoyed the drinks they were great!! However I found myself uncomfortable with the gentleman at the front desk Shane I believe. When trying to go up to the room he gave me a super hard time, all things considered I understand that is for security purposes and I love that. I did not appreciate the constant eye rolling and the tone that was taken up with me. I hope that the hotel can grow and do better with training staff and dealing with guests. All things considered I still had a 5 star experience !!!! Also wanted to thank Mariana for being so pleasant in her hosting.