75%
Members Recommend
4.0
Very Good 896 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Free WiFi
  • Manhattan charm without Manhattan prices
  • Leave the toiletries at home: free toothbrushes, toothpaste and razors in every room
  • Well-located to take the subway to major attractions: It’s 20 minutes to Central Park, 25 to the Empire State Building

What To Know

  • Come with an itinerary; the staff is cute but hardly a concierge service
  • Historic digs mean less sound-proofing than in other hotels
  • You’ll have to go to other neighborhoods for a buzzing restaurant or bar scene
  • Best for people comfortable taking public transportation

Amenities

  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Buildings City Cultural Entertainment Hip Lobby Modern color blue light wheel skyscraper fisheye lens ferris wheel

Overview

Budget-friendly digs recycled out of a 100-year-old Queens factory with a funky globetrotting restaurant

The Look

Set in an industrial area of Queens 15 minutes from Manhattan, this new $27 million hotel pays homage to the building’s former life as a paper factory with polished concrete floors, massive windows, a dramatic column made from books and machinery repurposed as decor. While there is no roof space, you can still get some fresh air in the lush courtyard just off the lobby.

Bed and Bath

Set down wide, industrial hallways, you’ll find the 122 rooms, which are large by New York standards and feel even larger thanks to factory windows and towering 12-foot ceilings. Simple platform beds and clean-lined dressers form a neutral backdrop for large artwork, much of it created locally, and mismatched vintage—a retro trunk here, a painted chair there. The toilet and sink are separated from the shower (great for people getting ready at the same time) and include Gilchrist and Soames bath products.

Beyond

Before The Paper Factory took over this industrial space, it was home to the neighborhood favorite Mundo. The hotel revived the restaurant in a vast two-story dining room, which plays hosts to DJs and live music. Expect a globetrotting menu inspired by comfort food with a blend of Latin and Mediterranean flavors. Think Turkish beef dumplings in a garlic yogurt sauce or Argentinian short rib empanadas with leeks, mozzarella and organic corn.

In the Area

The area immediately around the hotel is relatively quiet, but walk 10 minutes into Astoria, and you’ll find the Kaufman Arts District, home to the wonderful Museum of the Moving Image. Nearby, the gastropub Snowdonia serves a mean fish and chips. A little farther out in Long Island City, MOMA’s contemporary collection at PS1 always delights, especially during their outdoor summer party, Warm Up. The Gods of Meat compel you to order the bone-in burger at the inventive Michelin-starred M. Wells Steakhouse. And don’t forget to have the vintage barkeeps at Dutch Kills whip you up something original.

How to Get There

The Paper Factory Hotel
37-06 36th street
Long Island City, NY 11101 United States

Reviews

4.0 Very Good 896 Reviews
Iffy staff, Beautiful hotel!!!
Z6208EQjessicat

I’ll start off with my positive comments first. I must say this was my first time in queens, I did enjoy the area and the room was very nice. I stayed in what I think was the loft room and I appreciated the amenities that was offered.

The front desk Gentleman Sean I think his name is was very dry, rude in his tone (sarcastic) my fiends and I paid for what we thought would be quality service instead we were treated poorly. I never asked to speak to a manager because we will not be going back.

Super Staff/Super Hotel
mom2manyJersey

Went thru tons of reviews looking for hotel to bring daughter and friend to rolling loud at citi life. Wanted to be near if they needed anything even though we live in NJ. Decided on Paper Factory as seemed most fun and reviews. Parking was super easy , paid meter then didn’t but no ticket. Then my daughter states someone else needs to stay. Talk to desk. They totally came thru. Gave us penthouse. Room was great. Girls were ecstatic. Very large with downtown vibe. They went to concert , I went to nyc. Long story short. All cards stolen. Got back to hotel With 10 bucks. Banks closed They helped me find a store that took Apple Pay. Printed out directions for me and then later kept me company while I waited for kids to come back from show. Architecture is beautiful, rooms are clean and everyone I encountered was beyond helpful. A short walk away are tons of restaurants for every appetite. Wished I had just stayed there instead of going to city. Large movie theatre and a wonderful space for theatre named Kaufman. Thank you for making a memorable weekend for us. When they were walking out someone told them about everything that is coming They are begging to go back. Customer service is beyond great. Thank you.

A strange hotel
Alex_Cay_travel

Please note: There was a lot of work being done to the hotel while I was there and so this review might not be fair to how the hotel operates during a normal stay.

Half the lobby was in boxes.
The front entrance was closed for an entire day.
The elevator that helps people with a lot of bags get out the front door did not work.
It felt like the entire place was shutting down.
Rooms were of good size, fairly clean, and had large walking in showers.
Hairdryer

The one plus was the staff that was very helpful and nice. They helped with taxis and even came with me to the taxi to help driver with directions.

Even though the staff treated me well, its not enough for me to return here when there is so many other hotels area.