75%
Members Recommend
4.0
Very Good 838 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Free WiFi
  • Manhattan charm without Manhattan prices
  • Leave the toiletries at home: free toothbrushes, toothpaste and razors in every room
  • Well-located to take the subway to major attractions: It’s 20 minutes to Central Park, 25 to the Empire State Building

What To Know

  • Come with an itinerary; the staff is cute but hardly a concierge service
  • Historic digs mean less sound-proofing than in other hotels
  • You’ll have to go to other neighborhoods for a buzzing restaurant or bar scene
  • Best for people comfortable taking public transportation

Amenities

  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Budget-friendly digs recycled out of a 100-year-old Queens factory with a funky globetrotting restaurant

The Look

Set in an industrial area of Queens 15 minutes from Manhattan, this new $27 million hotel pays homage to the building’s former life as a paper factory with polished concrete floors, massive windows, a dramatic column made from books and machinery repurposed as decor. While there is no roof space, you can still get some fresh air in the lush courtyard just off the lobby.

Bed and Bath

Set down wide, industrial hallways, you’ll find the 122 rooms, which are large by New York standards and feel even larger thanks to factory windows and towering 12-foot ceilings. Simple platform beds and clean-lined dressers form a neutral backdrop for large artwork, much of it created locally, and mismatched vintage—a retro trunk here, a painted chair there. The toilet and sink are separated from the shower (great for people getting ready at the same time) and include Gilchrist and Soames bath products.

Beyond

Before The Paper Factory took over this industrial space, it was home to the neighborhood favorite Mundo. The hotel revived the restaurant in a vast two-story dining room, which plays hosts to DJs and live music. Expect a globetrotting menu inspired by comfort food with a blend of Latin and Mediterranean flavors. Think Turkish beef dumplings in a garlic yogurt sauce or Argentinian short rib empanadas with leeks, mozzarella and organic corn.

In the Area

The area immediately around the hotel is relatively quiet, but walk 10 minutes into Astoria, and you’ll find the Kaufman Arts District, home to the wonderful Museum of the Moving Image. Nearby, the gastropub Snowdonia serves a mean fish and chips. A little farther out in Long Island City, MOMA’s contemporary collection at PS1 always delights, especially during their outdoor summer party, Warm Up. The Gods of Meat compel you to order the bone-in burger at the inventive Michelin-starred M. Wells Steakhouse. And don’t forget to have the vintage barkeeps at Dutch Kills whip you up something original.

How to Get There

The Paper Factory Hotel
37-06 36th street
Long Island City, NY 11101 United States

Reviews

4.0 Very Good 838 Reviews
3 old bricks short of a load
Reviewed 24 hours ago

Rooms are small, OK, and clean. Room was too hot and t-stat is not adjustable, front desk said entire hotel is set for heat only, but we could open the window. Fine but then the noises from the trains and traffic was very loud. Only two pillows on bed, front desk never brought additional as requested. Stingy on towels, only two sets and room service said they are not permitted to leave more. Sunday breakfast as is typical in NYC, expensive with scrambled eggs, rubbery bacon, and the usual breads and cereals. This is NOT more than 2 stars.

Fair but not fabulous
Reviewed 6 days ago

The hotel is very close to subway station. Access to public transportation is quite easy. Yet the hotel needs some improvement in hospitality and house keeping. Vendor machines on each floor but one of them does not accept CC and the other one was almost empty (no water, only coke).
The rooms are acceptably clean but not super fancy. Beds and mattresses are in fair shape.
The receptionist was nice and welcoming.

They don’t clean the rooms daily!
Reviewed 2 weeks ago

I would rate this hotel 0 if I could. I booked this hotel based on the good reviews in trip advisor. It was awful though! Came back tired to our room and the room is not cleaned.

Considering it is 4 of us in a tiny room you can guess how messy room can get quickly. They had not cleaned the room and when complained to front desk, the girl was very rude to me. She didn’t even apologize.

The coffee machine and the phone in the room are not working.

My mom is using a wheelchair and they do not have a wheelchair access. Each time we have to carry the wheelchair over the stairs, because no body is around to help.
The backside elevator from the street is not working. Do not recommend this hotel at all!

Boutique hotel
Reviewed 1 month ago

It was a nice boutique hotel, but my taste is Boro hotel more than this hotel.

The hotel is well-maintained, but it seems like this hotel used to be a factory or something. The elevator is very huge and slow, which I feel a bit odd. Also, I remember the room temperature cannot be controlled.

Boro hotel and this hotel were the similar price range, and I prefer Boro hotel because of the comfort, clean and hospitality.

Fabulous Hospitality
Reviewed 1 month ago

This is belated review of a September stay. I ended up at the PFH very late one night after being locked out of the condo where I was to stay. Arturo was so kind to help me out of a stressful bind with a gorgeous suite for an incredible price. As (bad) luck would have it, I spent the next day in the ER and I missed the last flight out. Not only did Arturo accommodate my need for a room for a second night, he and his Brazilian background music helped me throughout a sleepless night as I researched my potentially frightening diagnosis. I'm happy to say that, months later, the diagnosis has been ruled out. And, I'm more than happy to share my very positive experience with travelers who appreciate service that goes above and beyond.