YOTEL New York
What We Love
- All rates include continental breakfast (muffins; coffee or tea)
- Sundowners on the huge roof deck with views of the Hudson River and Chrysler Building
- Cabins with terraces have private hot tubs
What To Know
- Beware light sleepers: While windows are well soundproofed, walls between cabins and to the corridors are thin
- Bathrooms are open-plan and have glass doors (not for the shy)
- Although the cabins are styled to resemble pod hotels, First Cabin King Rooms are a spacious 336 square feet
- Free WiFi
- Parking On Site
At the corner of 10th Avenue and 42nd Street, Yotel is a 669-room hotel of the future, complete with Jetsons–meets–Vanilla Sky interiors. Self check-in is done via a kiosk in the white-on-white lobby, the Asian fusion restaurant turns into a dance floor at the flip of a table-retracting switch, and left luggage gets deposited into lockers by a giant robot with a 60-foot hydraulic arm.
Bed and Bath
The first big city outing for the Yotel brand (started by Yo! Sushi founder Simon Woodroffe), the $315 million development comprises 669 cabins on 27 floors — a staggering number explained by Woodroffe’s fondness for first-class airplane cabins and Japan’s famous pod hotels. Cabins range from minute to apartment-like, but all share a Tetris-style approach to space saving. Motorized beds are left in the upright (and locked) position, a single rail replaces space-hogging wardrobes, and open-plan bathrooms are enclosed behind a sliding glass door. A flat-screen TV and plug for your iPad/Phone/Pod form part of the “techno wall,” and floor-to-ceiling windows overlook a gritty New York cityscape.
All guest floors have communal galleys with coffee and tea facilities, microwaves and vending machines for those on a budget. Or you can sample the pan-Asian bites at the fourth-floor restaurant, Dohyo, named for and styled like a Japanese wrestling ring. The bar, which attracts a cocktail-loving crowd at night, becomes a breakfast buffet of free muffins and coffee the next morning. The enormous wraparound terrace attracts a party-loving crowd to its “Bottomless Brunch” on Saturday mornings and the DJ dance party late on Saturday nights. There’s also an on-site gym, movie screening room, yoga studio and event space.
How to Get There
My mom booked the room for two nights. Her stay was okay but after she left the hotel her credit card was charged for 160 dollars. She asked the staff and they told her it was the deposit and it should be retuned to her within a certain amount of time. One month later, the charges was not returned. I was trying to contact the hotel for her but no one answered the phone when the front desk transfer me to their billing department. I called again later and the receptionist hang up right after it got connected. We contacted hotels.com and their answer was that they charged 160 dollars for WiFi, gym and bike rental. She did not use any of their facilities during her stay and she was not notified of these charges either. Very disappointed.
When my bedsheet pulled back, the mattress cover was yellow and spotted. Room 2033. There appeared to be sweat stains too.
There were no toothbrushes in the room
The toilet door’s hinges were jammed up and it was extremely hard to slide open.
When we attempted to use the Yotel robot to store our luggage, a staff unpleasantly shouted from across the room: “it’s full” and ignored us. No explanation, no alternative. We walked out feeling no one cared.
Yotel was quirky and lively in the common areas and blissfully quiet in the room areas. Small rooms were thoughtfully constructed and outfitted to include everything you needed but didn’t feel tight or claustrophobic. Recommend as a reasonably priced hotel near Times Square and other NYC attractions. Will stay again.
It’s true about this place: the operators have figured out how to make a 170 sq. ft. hotel room in New York City, which is very comfortable, affordable and a joy to stay in. The bed extends to sleep in it and pulls back to read or relax. There is a small desk, spacious shower and washroom, a separate vanity, wall mounted big screen TV and a nice view of the city. Check in is by kiosk with Moises and others acting as helpful human assistance. There are helpful people all around. We stayed four nights and as we were on the go weren’t in the room that much, though I used the desk to work in the morning. We had the breakfast buffet one day (typical, not that special) and ordered avocado toast with poached egg and eggs Benedict on brioche, very special, another day. You have to see the automated Yobot to believe how baggage storage can be made efficient. While room cards are needed for elevators, one card could permit many floors. That is a security problem and a surprise, give how well it’s thought out. The ultimate test is whether we’d return and the answer is yes resoundingly. There are also a good variety of room variations including suites and a penthouse but we didn’t see those. As a couple, we were very satisfied.
We spent two nights at the Yotel. Woke up at 4 am to door that kept slamming outside of our room. Could not go back to sleep because of the constant noise. It ended up being a gym across the hallway from our room. We complained to the manager on duty when checking out and she stated she would give us a 50% refund on our last night's room charges. We left and two weeks later still did not have a credit to our account. We called the hotel repeatedly and left messages with the manager. We have never received a call back.