W New York – Downtown
What We Love
- Complimentary coffee and tea in the lobby in the mornings
- Bathrooms in the lobby are, progressively, gender-neutral
- Free headphones are provided at the fitness center, in case you forgot yours at home
What To Know
- There’s a fee for WiFi (waived for SPG members)
- None of the rooms have bathtubs, just showers
- Ask for an upper-story room facing 1 World Trade Center for the best views
- There are two elevator rides between the street and the rooms
- Free WiFi
- Parking On Site
This limestone and glass hybrid in the heart of Manhattan’s Financial District is, expectedly, home to plenty of Wall Street denizens, so it’s got lots of conveniences: a well-equipped gym, work spaces in the rooms, and a lounge with an outdoor terrace that’s perfect for getting some fresh air without having to hit the streets. The chic fifth-floor bar has an eye-catching ceiling installation made from thousands of LED lights that reflect off the black granite floors; the cool atmosphere and open-air seating draw a crowd, especially on weekends when DJs spin. The rooms are efficiently designed, with almost no moveable furniture, white walls, and the occasional pop of color, while the bathrooms, as in all W hotels, are fully stocked with Bliss products, rainforest showers, and plush bathrobes. Not to mention those views of the shiny new 1 World Trade Center, which are spectacular.
In the Area
In a neighborhood more thronged with businesspeople than tourists, the W is a good choice for anyone headed to Wall Street, the Stock Exchange, or 1 World Trade Center—though sightseers who hate to be surrounded by other tourists will also find this a handy base. Battery Park, with 25 acres of greenery, bike paths, and river views, is a half-mile stroll south—head there for views of the Statue of Liberty and Ellis Island, as well as ferry access to both. The area is heavy with chain restaurants and upscale dining establishments that cater to busy/networking finance workers, but a half-mile stroll south brings you to The Dead Rabbit, whose standout cocktails and gussied-up pub grub have earned it the coveted title of “World’s Best Bar” for consecutive years. Access to the rest of Manhattan couldn’t be easier; there are a dozen subways stops within ten minutes’ walk.
How to Get There
Always good back to NYC, the W is well located if you want to stay at Downtown, close to WTC.
The Hotel is OK, rooms are confortable, but the noise outside was huge, because all the area is under construction.
But nice bar, and commin areas.
Good hotel for the value you pay.
Front desk staff: Always friendly and helpful.
Bed: Always comfortable
Bathroom: Always clean
Location: Perfect for me (I come here on business)
Now the ridiculous part: Since I come here for business, it is totally ridiculous that they are waiting for "the restaurant to be refurbished" in order to be able to offer in room dining that one would expect from a supposedly full service hotel. The last thing I want to do after putting in a 10 hour day at the office, or checking in at 8pm, is to have to go out and find something to eat!
Is there any other W hotel that doesn't offer in room dining? I don't think so.
Come on already. Get a kitchen and in room dining staff and stop this charade about "we're renovating the restaurant so we can't offer any in room dining at the moment;"
The W couldn’t be more different from its Marriott sister around the corner.
It’s cool, comfortable with great service and a fantastic location. Really comfortable bed and lovely room.
Even the fact that the restaurant is closed for refurbishment doesn’t take away from a great visit. The concierge has a list of delivery and local restaurant services which are as efficient as room service.
And they still do a breakfast service. my delicious parfait tray and latte delivered with speed and efficiency.
I was especially keen on the free WiFi and bottled water - lots of it.
We came earlier than the check in time but front desk told us our room is ready and we can use it. We arrived at 11:00 am and check in was at 4:00 pm.
We had a nice view of Memorial 9/11. Room was big enough for three people. Decoration was beautiful. It has a beautiful lobby and at the weekend it has DJ at lounge area.
All staff was friendly, specially Sabrina helped me to find an excellent tour to see Liberty statues and she recommended very good hair salon. Highly recommended.
When I lowered my blinds, I got a little startled because it looked like there was blood splattered all over. Turns out it was wine stains, but I had to look at it whenever my blinds were down. The base board of my window seat was coming falling off too. For being a relatively new hotel, it feels like it's aging quickly.
Showing up in the evening in New York and arriving to no restaurant or room service was really tough, as there isn't a ton nearby, and because I happened to arrive during the arctic chill, venturing out was not pleasant.
Then I had and still have a lot of issues with my billing. 1) They charged my wrong card, and it took me multiple follow-ups to get a response, 2) they didn't credit me the correct Marriott points for my stay, and 3) when I opted for points instead of starbucks money for premier platinum breakfast (since there is no restaurant currently), I still haven't been credited the points.
Overall, not worth the money.