Viceroy Central Park New York
What We Love
- Heart-of-the-action location bordering the Upper East Side, Central Park and Midtown
- Tech-savvy mod cons in every room: touchscreen remotes, Beats by Dre Bluetooth sound systems and more
- Rooms on high floors have killer views of Central Park
What To Know
- No spa, but there's a 24-hour Technogym
- The Roof, a top-floor bar/lounge, opened in March 2014
- WiFi costs an extra fee per day
- Eco friendly
- Parking On Site
- Room Service
The Viceroy group’s first New York City outpost is the brand’s most sophisticated property to date, with the 57th Street address to prove it. The Roman & Williams–designed hotel takes inspiration from 1930s and ‘40s New York, with subtle Deco details in the bronze fixtures, marble flooring, and black and gold trim fabrics. Look up in the lobby and you’ll see a colossal bronze map of New York, with a red dot marking your prime location in the heart of movie set Manhattan. In contrast to the public spaces, the 240 guest rooms have a more masculine, den-like look, decorated almost entirely in wood paneling and supple leather. Beyond the industrial table lamps and slatted room dividers, furnishings are all custom-made, from the built-in closets to the leather luggage racks. Viceroy recruited Marc Murphy of Landmarc and Ditch Plains fame for the Roman & Williams–designed Kingside restaurant, whose street-level space has a clubby Deco vibe, a crowd-pleasing New American menu (roast chicken and braised kale for two; tuna crudo with uni vinaigrette) and drinks from the Gerber Group’s craft cocktail program. The aptly named rooftop bar, the Roof, is open year round on the hotel’s 29th floor, with light bites supplied by Kingside. When the weather turns too brisk for a run in nearby Central Park, active types can get their fix in the 24-hour Technogym.
In the Area
On 57th Street between Sixth and Seventh avenues, the Viceroy is one block from legendary Carnegie Hall and a short stroll from some prime Midtown landmarks. Just two blocks away is the entrance to the 843 acres of Central Park, with its grassy knolls, picturesque bridges and gurgling fountains. Three blocks to the south you’ll find more than 150,000 photographs, sculptures, drawings and prints at the Museum of Modern Art, not to mention its stellar French-American restaurant, the Modern. Other upscale fare in the vicinity is equally outstanding: Per Se, Jean-Georges and Marea are all within walking distance. And no stay in Midtown is complete without a shopping spree along Fifth and Madison avenues; go for retail therapy at Bergdorf Goodman, Saks and Fendi, to name a few.
How to Get There
We stayed here for two nights in June 2018, arriving after a transatlantic flight. Perhaps that made me jaded, but the hotel struck me as gloomy, cramped and a little shabby when we first arrived, and it only gradually dawned on me that things were much fresher and cleaner than they looked. I think the style is intentionally retro and urban with a bit of a black and gold theme and I admit I’m more used to pale creamy minimalism.
The bedroom corridors have dull red walls and black doors, and it was a while before I noticed that there were no chips on the paint, and the black and brown carpet was unworn and probably rather clean. In our bedroom the colours were similarly subdued with retro furniture and a dark brown carpet. The carpet turned out to be soft and unworn, and the retro furniture was newish and more accommodating than it looked.
Our room was small, but it was probably pretty average sized for Manhattan. It was a King room, so the bed was large and very comfortable. There was a useful space under the TV where we could stow our two big suitcases. We had robes and slippers and there was a big walk in shower in the ensuite. Our airconditioning was noisy and difficult to adjust, so we turned it off. That would have been a problem if the weather had been warmer.
The mid town location was as good as it gets. A couple of blocks from Central Park, Fifth Avenue and the Museum of Modern Art, and just round the corner from Carnegie Hall.
This was one of the worst experiences at a hotel we have had! Our booking allowed for an upgrade which we accepted only to wait hours for to find it was 80 degrees with no function AC, we were then downgraded to a loud 5th floor room. The staff is rude and unpleasant and the restaurant has the worst service ever! Took over 30 minutes and me asking 3 times before they remembered my coffee, and our food was not prepared correctly! We couldn’t wait to leave and will not stay here again!
We had the most incredible room, conveniently located within walking distance of many of the sights and sounds of NYC! Staff went out of their way to serve us, and always greeted us when we arrived and wished us s great day as we left. The Kingside bar (Chris, being one of the bartenders who provided outstanding service) located on the main floor was a great place to relax and unwind in the evening and the rooftop bar offered excellent service and views. Would absolutely come again and highly recommend.
I just can't recommend this hotel. The rooms are TINY - and dark. I will tell you that its decor was just depressing to me. I was in a hurry to get to a meeting, so I thought, well, I'll check out in the morning and find another hotel. I just did not have time and ended up staying here for 4 or 5 nights. Ugh. The bathroom was small but nicely done. However, the bathroom mirrors were designed for tall people. If you are 5'4" or shorter, you will never even be able to use the magnifying mirror. You may be able to see the top of your head, that's about it. I found even the hallways a depressing color scheme and decor. Sort of steam punk that was not fun. The room had furnishings that were made for it, no one makes furniture this small. The desk in the room was an eye sore that had clearly been custom made with a couple of pieces of wood connected to a pipe. I had the glory of seeing another building as my view. I really should have just checked out. The concierge was always too busy to help. I went and paused at his desk on three different days hoping to get some brief form of assistance. Twice I just had to leave, the one occasion that he assisted, he was less than thrilled to be assisting. I will say that the restaurant , the Kingsman, that is connected through the lobby is the highpoint of the place. Good fore at the bar, good food, good service. Good spot to people watch in the bar area and it is light and appealing atmosphere. The rooftop bar is fun - the downside is that people go to this bar that aren't staying in the hotel regularly jammed themselves into the small elevators in a rowdy sort of way to get to the rooftop bar. The clientele of the bar is not as nice as the clientele of the hotel. So, there is a disconnect there.
Shopping - this hotel is in a good location for nice shopping - Barneys included. Its near the Plaza hotel which is a very fun stop in. A CVS is next door to the hotel which is very convenient to buy water, snacks, or to get a prescription if needed. And Central Park is an easy walk.
If you and/or your spouse are tall, you will feel uncomfortably crowded in the rooms, and I think you are going to be uncomfortable in the beds. I just could hardly stand to be in my room. There is a small custom made settee and a desk chair as the extra seating in the room. The settee is the smallest I have ever seen. Like other furniture, it is no doubt custom made to fit in the room.
The closet- surprise - it is a small compartment built into the bed frame ( see photos). The room is so small you will b e using the tiny shelf under the t.v. not much space in here. There is an ironing board in a surprise location too, behind a custom mirror on the wall.
The best part of the room was the bathroom , which though very small, was tiled beautifully, and the colors were very nice. Someone with good taste had done the decor for the bathroom, at least.
First of all, there is no early check in so if you are coming before 3:00 pm, you will have to wait or you can leave your luggage at the hotel and find a place to relax.
When we arrived to Viceroy hotel the staff were very nice and welcoming. We were checking in with one of the staff when the front office manager ( I prefer not to mention her name to the public) asked us about how many of us will stay in the room ( we told her we are four and we booked one room for the night so we can rest after our flight that day and to be ready to our next one the following day) she said that’s fine. We paid and they hold 200$ deposit. After that we were surprised when she came back again and told us that the room is for 2 individuals and you have to pay extra to upgrade the room. We refused to do that since she knew from the beginning before and she hadn’t say anything. She gave us the choice to accept the extra charges or to find another hotel. We felt so disappointed and frustrated because this not the way to gain a new customer trust even if they were partially wrong. She could simply explain to us in a simple words the process and the policy and in a nicer way. She said that she will call their financial department to gave us our money back so we can leave. As we know if they hold the money it can be returned after 3-4 working days ( so that what they told her). After a long time she said to us “ I will make an acception and you can stay”. In my opinion no one should feel like they are unwelcomed and disrespected. Other than that issue everything was excellent. The other staff were very nice and friendly and the room has a very nice design. For me, I don’t think I will come back to this hotel because I will be afraid to have a similar experience.