What We Love
- Your Secret Hotel is a stylish luxe property near Grand Central and Bryant Park
- The library lounge’s extensive collection of single malt whiskeys
- Haute nouveau British fare in one restaurant, gastropub grub in the other
- Some rooms have spacious terraces, a rarity for New York hotels
What To Know
- You'll find out the name of the hotel 72 hours after the reservation is confirmed by the property
- Many rooms can be set up for long-term stays thanks to kitchenettes, spacious closets and extensive tech perks including Apple TV and sound systems
- Free WiFi
- READ MORE: 43 Things to Do for Free in New York
- Free WiFi
Entering this stately stone mansion near Grand Central Terminal, you’d be hard pressed to say that this is a hotel. A dapper doorman welcomes you, directing you either to the cozy wood-paneled salon to your right, the stately library and whiskey bar to your left, or back to the stunning dining rooms of the haute-Brit restaurant, with its Wedgwood china and a Waterford crystal chandelier that once hung in Westminster Abbey. Tucked discreetly off to the side is a small door that obscures the elevator up to the guestrooms.
The elevator opens onto an entirely different scene, a Swinging ’60s riot of monochromatic design inspired by a series of abstract paintings. The luxe, loftlike pads feel almost like self-contained apartments thanks to mod seating areas, fully stocked kitchenettes with Nespresso machines, mini-fridges and two-burner convection stoves, and a full suite of tech amenities that help integrate your devices with the HD Smart TVs and sound systems. This tucked-away pied-à-terre feels like your little secret, the perfect hideaway in the middle of the city that never sleeps.
In the Area
Revel in the Old New York glamour of Grand Central Terminal over a martini at the speakeasy-style Campbell Apartment bar or over dinner at the Grand Central Oyster Bar. Or sample the excellent beer selection, from stouts to IPAs to cask-conditioned ales, at Ginger Man. There’s always something cooking in Bryant Park, whether it be summer night movie screenings and carousel rides for the kids, or ice skating and holiday marketplace shopping in the winter.
How to Get There
I just want to predicate this review with the note that I've worked in management in the hospitality industry for years, so I'm very critical with hotels because I know exactly how they run having worked in multiple properties myself.
My stay was fairly brief, but what I can say is that the hotel is a fabulous place. The front desk agent, Fabian, was really cordial and upon check-in upgraded me to a higher room type - I presume because it was really late, and I was only in the hotel for one night, they had inventory and lose nothing - so why not? This is a hotel that understands good business. There was a woman greeting guests at the door directing them on where to go, I believe her name was Amanda, I also found her to be really forthcoming and friendly. She really thought I'd like the speakeasy and her enthusiasm made me want to check it out. She's well positioned.
The room I got was actually really spacious for NYC. I love the monochromatic design, blue is my favorite color and the room I was given was blue, which was a fun surprise. The small kitchenette was really a nice touch, very modern and minimal, I thought the decor was great. Bed is super comfortable. It was very clean. I wish the shower water ran just a touch hotter, but it was consistent.
The only reason I didn't give it 5 Stars is because of the lack of room service/snack bar in the room. There is, however, a nice Nespresso machine - I just wish there was Splenda or sugar alternative instead of white/raw sugar! The restaurant on site is very English, so of that's not your thing (turns out, it wouldn't really be mine lol) the roasted chicken is delicious!
I would come back. The staff interactions helped make a brief stay enjoyable and personable.
Another Satisfying Stay at The William - my third long weekend here in less than a year. Comfortable, well-located and well-designed boutique hotel that feels like a residence. Looking forward my next extended visit later this month.
Great clean Hotel !! Love the atmosphere and the Bar. Wonderful customer service. This is my second time staying here and both times have been excellent.
Thank you for taking care of the traveling customer.
Brilliantly appointed hotel that is gushing with style. Unfortunately, the staff and level of service is utterly out of sync with this stunning property. They were always preoccupied and confused. Their behaviour was more akin to parking attendants.
My stay at The William was awesome! The staff was prompt and very helpful from the moment that I arrived for check-in. I had experienced a minor technical issue in my room, nothing major or worth giving a bad rating. But the moment I brought it to the attention of the staff, the immediately switch me to another room. And because they felt it may have caused some for of inconvenience they upgraded my stay. I am very pleased with the hotel. Thank you