4.0
Very Good 3646 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at The Westin New York Grand Central, you’ll be centrally located in New York, minutes from Chrysler Building and Grand Central Terminal. This 4.5-star hotel is close to Empire State Building and Rockefeller Center.

Rooms

Make yourself at home in one of the 774 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a pillowtop bed. Digital programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have rainfall showerheads and complimentary toiletries.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities include babysitting/childcare (surcharge) and gift shops/newsstands.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Breakfast is available for a fee.

Business & Travel Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

How to Get There

The Westin New York Grand Central
212 East 42nd Street
New York, NY 10017 United States

Reviews

Great location
Patsy T

I can see why some score 5 and some (as we have )4, not sure about the ridiculous score of 1 though.
The Westin Grand Central is superbly located on 42nd Street, its extremely clean and the rooms are a lovely size and comfortable, the beds and especially the pillows are extremely cosy.
The staff were lovely except for reception ,we found them a little uninterested and cold, the consiege and the staff on duty outside were extremely pleasant and helpful.
We enqired about breakfast and decided to swerve that after being told that a hot breakfast would knock us back 70 dollars. ( see my post on John's coffee shop two blocks away).
I would have marked it five if the reception staff had been more helpful and pleasant.
I do recommend this hotel and I would love to go back.

Overbooked on NYC Marathon weekend
Cindy F

I booked the hotel room on August 2, 2019. My stay was for the New York City marathon. I called to confirm the week before and the day of. All was fine. Upon checking in, I was told that they were overbooked. It is now late at night and they wanted to give me another hotel across town. No where near I had planned to be for the marathon. Their customer service was awful. I would not recommend this hotel for any busy weekend in New York. Rooms are not guaranteed and staff is not helpful.

Terrific Spot
csback

Great location. Ample-sized rooms. Restaurant and lounge serving a decent menu. Dinner was great- flat-iron steaks. Breakfast buffet was filled with many healthy and fresh choices. We will definitely return.