What We Love
- Jetsetter 2014 Best of the Best Finalist: Best Big City Sleep
- Proximity to Central Park and many of the city’s top museums
- The “jetlag renewal” treatment at the hotel’s Cornelia Spa
- A 24/7 room service menu from the hotel’s Michelin-starred French Café Boulud, and seasonal cocktails at the charming Bar Pleiades
What To Know
- WiFi costs $16 per day (plus tax)
- Some rooms are interior-facing
- Pets are permitted, but fees apply
- READ MORE: Where to eat, play and shop in NY
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
This renovated Beaux-Arts hotel feels more like an art lover’s elegant townhouse, with an understated sophistication befitting its Upper East Side address. The Lauren Rottet–designed space — done up in the black, white and sepia tones of the classic photography that inspired it — is a fitting home for the Imogen Cunningham and Chuck Close prints decorating its walls. Paintings, sketches and other works from modern artists, including Richard Serra, Mel Bochner and Jimmie Martin feel particularly apropos given the location, steps away from the Whitney Museum and Gagosian Gallery.
Bed and Bath
The Surrey’s Salon and Suite guestrooms, decorated in a handsome, neutral palette in line with hotel’s public spaces, include such upscale design details as hand-painted wardrobes and oversize desks with built-in vanities. Select rooms feature soaking tubs, fireplaces and private terraces, while all include exclusive toiletries by Mitchell and Peach and plush Pratesi robes, perfect for lounging around with a cocktail from the in-room bar, which is stocked with full-size bottles and garnishes.
Sample some of New York’s top French fare at Daniel Boulud’s Michelin-starred Café Boulud. During the warm months, snag a table on the sidewalk for excellent people-watching opportunities, or find respite from the bustle of the city at the hotel’s 2,200-square-foot private roof garden, which offers snacks such as charcuterie and sliders from the café, as well as fresh muddled lemonade and cocktails. After hours, settle into a booth at the hotel’s Art Deco Bar Pleiades and sip bartender Darryl Chan’s artfully mixed cocktails.
In the Area
Window-shop along Madison and Fifth Avenues, home to big name designer brands including Ralph Lauren, Oscar de la Renta and Chanel. Head east to Lexington Avenue for mom-and-pop boutiques locals swear by, such as Pan American Phoenix, which sells top-quality crafts, from silver cuff bracelets to butter dishes designed by William Spratling. For iconic outdoor New York, visit Central Park spots like Wollman Rink, for ice-skating in winter, or the Boathouse Restaurant for alfresco waterside dining followed by a row around the Lake.
How to Get There
Excellent stay and wonder space in the rooms. location was convenient to everything we wanted to see. The room was very clean and the bathroom was spacious. they had the perfect accommodations in the tub for my mom.
When I first arrived I was checked into a room considerably smaller than I had already paid for. Rang the front desk, no answer. Went down and asked why I was not in room I had booked and paid for. No excuse or apology, I had to move my luggage from the incorrect room to the correct room.
If I hadn't queried this would they left me in the smaller room?
When I checked out I was over charged by a day. When I queried the amount, the excessive amount was removed. No excuse or apology. If I hadn't queried this would they reimbursed me?
The room offer I was told included a $10 a day reduction in bar account. When billed with no discount I queried it and I was told it because I booked with Expedia I would not be getting the discount. When I told them I had not booked my extended stay through Expedia, it had been booked directly through the Surrey they offered no explanation, but I was not given the promised discount. Why make the offer in the first place?
Also, three attempts to reach the front desk from the room failed and no reply to messages that were left. When I asked at the front desk why, I was told that unusual. That said it did not change through out my stay.
We love staying at The Surrey. We stay every year in Autumn. The hotel staff are very accommodating and friendly. Everyone went out of their way to make sure we were having a wonderful time. Cafe Boulud was superb as well. The live jazz in the lounge on Friday night was a great way to end the night. Overall, an excellent experience. We will be back!