The St. Regis New York
What We Love
- The legendary mural over the King Cole Bar provides a perfect backdrop for the “Red Snapper” Bloody Mary
- Thornwillow library, bookbinder and stationary bar sells artisanal products and serves cocktails
- Specialty Suites themed around Bentley, Dior and Tiffany
- 24/7 St. Regis Butlers on each floor have their own iPad app
- Customized treatments (by appointment) at the Remede Spa
What To Know
- Free pressing for two pieces available upon arrival
- Free Internet access in all rooms
- Check in is not until 4pm
- Pets are not allowed
- READ MORE: Where to eat, play and shop in NY
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
The St. Regis has been the standard-bearer for New York glamour since titan JJ Astor built it in 1904. The tower of glittering elegance got a multimillion restoration in 1991, retaining its Old World charms. From attentive butlers on every floor to a three-bedroom Presidential Suite that’s hosted heads of state and Dali, accommodations are as legendary as the storied King Cole Bar and best-kept-secret Thornwillow library lounge.
In the Area
From the corner of 5th Avenue and E. 55th St., guests have some of the world’s best shopping at their doorstep, with Cartier, Saks Fifth Avenue, Bergdorf Goodman and FAO Schwarz a stone’s throw away. Rockefeller Center, Radio City Music Hall and the MoMA are within walking distance, and Museum Mile stretches just north of Central Park a few blocks up. The upscale gastronomical opportunities in this area are outstanding: Per Se, Jean-Georges and Marea are all within a couple of blocks. Afterward, take in a show at Jazz at Lincoln Center, which is located in the Time Warner Center on Columbus Circle and is home to a 15-piece big band led by Wynton Marsalis.
How to Get There
We stay at the St Regis at least four plus weeks a year, and have for many years. One review complained the upgrade to a suite didn’t accomdate 4 people. Yet the one bedroom suite only has a king bed and no rollout couch. It really only accomodates two people, as it should. For four guests one needs a two bedroom suite. In regard to a french press versus a Kuerig, live a little. Maybe what is happening is that when people use their upgrades (now more frequesnt because of the Marriott merger) for a suite they don’t understand the amenities - the suites are not set up for numerous guests. I have stayed at the other mentioned hotels and for service and comfort nothing compares to the St Regis.
We are Titanium Elite - made the reservation months ago to celebrate last day of school with our two children. We used our Suite upgrade from Bonvoy. Received confirmation our suite upgrade was confirmed. Needless to say only 3 of us would fit in the suite - where was my 11 year old to go..... the closet?
Arrived @ 7pm - our suite wasn’t ready - come on, 7pm?? We were told for a mere $1000 per night they could get us in a larger suite that was ready. I’ve been a very loyal Marriott member for 25 years and this is how we were treated.
Question - where was my 11 year old going to sleep? Back and forth with front desk manager - Petro who had obviously never taken hospitality class showed us a double room the would accommodate our family - dark, low floor, depressing - WE LEFT THE ST. Regis and went directly to the Ritz Carlton Central Park were we felt welcome!
To the nice intern at the Front Desk @ the St. Regis - if you want to learn how to treat A guest transfer to the Ritz!
We LOVE the St. Regis NYC. The service, the rooms/suites, room service, and attention to detail are a few of the reasons that we continue to stay at this property. The location is also very convenient for shopping, theater, dining, etc.
The hotel is elegant, while also very warm and accommodating.
We look forward to our return to the St Regis in the fall.
I had a points stay at the St Regis over Memorial Day weekend.This would be out of my price range for a cash purchase, so I'll acknowledge that up front.
It was, however, an incredibly comfortable five nights.
Every service encounter was great - the desk, the butler, etc.
The best shower I've ever had anywhere. Such water pressure, and always hot.
Page the butler in the morning, and they'll bring your NYT paper and tea as you get together. I got to ride in a Bentley to Central Park West on my way to the theater at Lincoln Center.
500 sq ft in Manhattan. It was awesome.
We received a status upgrade to an Astor Suite, which was spacious and elegant. Aside from excellent service from concierges Krista and Domenic, the room was the only positive aspect of our stay. Requesting service at the St Regis New York was like pulling teeth. Our server at the bar was rude and front desk staff was not remotely welcoming. I sustained an injury before our trip and was required to take an epsom soak 3x/day as per my treatment plan. When I requested more bath amenities to accommodate, I was left a voicemail saying that I could purchase extra amenities at the front desk. We had also requested drip coffee instead of french press for our second morning, as the french press on our first morning was so full sediment that we barely drank it. They would not accommodate that request either and said it would cost extra (even though it's a cheaper item on their IRD menu). There were several instances like this where we just felt baffled by the service at this property. It could have been so easy for them to bring the drip coffee, or bath salts without charging extra or making us feel uncomfortable for asking. The service was closer to that of a Best Western than a St Regis and we were happy when it was time to leave.