The St. Regis New York
What We Love
- The legendary mural over the King Cole Bar provides a perfect backdrop for the “Red Snapper” Bloody Mary
- Thornwillow library, bookbinder and stationary bar sells artisanal products and serves cocktails
- Specialty Suites themed around Bentley, Dior and Tiffany
- 24/7 St. Regis Butlers on each floor have their own iPad app
- Customized treatments (by appointment) at the Remede Spa
What To Know
- Free pressing for two pieces available upon arrival
- Free Internet access in all rooms
- Check in is not until 4pm
- Pets are not allowed
- READ MORE: Where to eat, play and shop in NY
- Free WiFi
- Parking On Site
- Room Service
The St. Regis has been the standard-bearer for New York glamour since titan JJ Astor built it in 1904. The tower of glittering elegance got a multimillion restoration in 1991, retaining its Old World charms. From attentive butlers on every floor to a three-bedroom Presidential Suite that’s hosted heads of state and Dali, accommodations are as legendary as the storied King Cole Bar and best-kept-secret Thornwillow library lounge.
In the Area
From the corner of 5th Avenue and E. 55th St., guests have some of the world’s best shopping at their doorstep, with Cartier, Saks Fifth Avenue, Bergdorf Goodman and FAO Schwarz a stone’s throw away. Rockefeller Center, Radio City Music Hall and the MoMA are within walking distance, and Museum Mile stretches just north of Central Park a few blocks up. The upscale gastronomical opportunities in this area are outstanding: Per Se, Jean-Georges and Marea are all within a couple of blocks. Afterward, take in a show at Jazz at Lincoln Center, which is located in the Time Warner Center on Columbus Circle and is home to a 15-piece big band led by Wynton Marsalis.
How to Get There
My husband and I stayed here for 10 night using Starwood points to get a junior suite (basically includes a second room with a sitting area (couch, two arm chairs, desk/chair and a second half bathroom) but no view. The location is classic midtown. The decor is classic and in good condition. I particularly liked that the heating system didn't blow on us in the night - it's a good system that is quiet and comfortable. Bathroom was very spacious - separate shower and tub and independent toilet as well as a seated vanity and a separate double sink. Closet and dresser were about average for hotels I guess but they did bring us lots of extra hangars. Overall we were very comfortable in the room and happy with our last minute choice.
We stayed here because my husband had back surgery - no one in the hotel seemed to notice or pay us much attention, even after the surgery when he needed a cane to get up and down the entrance stairs. So don't expect any personal service touches unless you ask for them. We didn't use the concierge. The restaurant is offensively expensive and not worth its price tags - there are so many other choices nearby I guess they price it this way so that only the excessively lazy or unaware billionaires will sit down to eat. This is true at all hours of the day. But like I said, my husband had had surgery so we actually HAD to eat there a few times - the breakfast salad bowl was tasty, other than that, the rest was unmemorable. We did spot a very famous celebrity having coffee there one morning which was strange.
One annoyance about this hotel is that the elevators are small and not sufficient for the number of floors - there is not much the hotel can do about this - it's an old hotel that wasn't designed for today's travelers. If you are a super impatient person and you aren't aiming for a view you might want to request a lower floor and take the stairs because depending on time of day the elevator situation can be annoying.
Overall I would not pay the outrageous cash prices they charge to stay here - there are other places in ny where your money will go farther but I didn't mind using my Starwood points one bit. In most respects we were very satisfied.
St. Regis NYC delivered a truly lovely birthday weekend for my wife from start to finish.
While it took a couple hours and few rounds (why rush?) we did correctly discerned the mural in the King Cole Bar.
We enjoyed a beautiful breakfast, tea in our room (very nice tuxedo styled chocolate covered strawberries), went out walking to the theater for a show, dined in as well as out with superb recommendations/reservations all around.
Felt truly valued, appreciated, as well as blessed, the entire time.
We were very disappointed by the St Regis. We had read some great reviews and we are looking for a new go-to hotel in New York that is always reliable good. After reading the NYT's article on the butler service we hoped this could be the one.
Firstly, everyone was exceptionally friendly, all the staff were fabulous. It was mainly the room and the corporate,' don't color outside the lines' operation of the hotel that disappointed. We were greeted on our floor by the butler who was very nice but in a great hurry. When we realised our room was beside the lift, we asked if there was another room available as they are always the noisiest rooms. He rang reception but handed it to me and told me its on hold. I was told they was no other room available. I had to call after the butler and ask if its possible to get a cup of tea. No offer of unpacking etc was offered. The room was fine, quite dark and a bit cluttered. The small windows made it feel slight claustrophobic. Next morning we had complimentary breakfast and this is were we decided the hotel was not for us. I ordered coffee, oj, fruit and toast for 2. The gentleman told me I'd have to pay the difference as that came to $165!! When I suggested that the American breakfast which came with all those things except the fruit but had eggs, bacon, potatoes etc was only $41, he said we had ordered al a carte so it was more expensive. So I said I'd have the American breakfast, he asked how would you like your eggs, i said none thank you. He said well thats not and American breakfast then! At this stage my husband was making signs to bail and I would have but the gentleman was wonderful (he was very polite and gracious with my incredulousness) and really wanted to help. He worked it out that we could get coffee, 1 oj,1 fruit and 1 toast and not go over budget! Its the corporate, I don't have a button for that setup of the hotel that really annoyed me, not all the wonderful servers and staff.
The St Regis New York truly deserves to be on any short list of luxury hotels and offered us a fantastic experience.
As a couple we are constantly seeking new experiences that blend luxury with unique settings and a true taste of the local flavor of an area. As such we seek out hotels, restaurants, and activities which enrich the visit rather than simply offering the same old thing in just another town.
The history in this hotel is well preserved however the management has not simply rested on their storied past and continue to push forward to remain updated while maintaining the old world charm and of course offering excellent service.
The hotel is set just two blocks from Central Park tucked into the vibrant city core of our nations largest city.
The hotel itself has its beginnings set in 1901 and may have been one of the first “zoning battles” New York is now famous for. The original 18-story French Beaux-Arts style hotel, sat directly across from several prominent homes on 5th Avenue and was the tallest project of it’s time.
Immediately upon arrival we were greeted by quick acting classically uniformed doorman and bellmen who efficiently dealt with our arrival. The hotel exterior is beautiful rising gracefully from the street offering a historical ornament to this community.
The lobby transitions seamlessly from entry, to reception, with an intimate setting and a beautiful corridor connecting to the Astor Court restaurant with their old King Cole cocktail lounge hovering behind this area.
Combined these bring back a time when lobbies were for entertaining, conducting business and socializing, rather than the modern plan where they have been reduced to just a way to enter and leave the property. From the time you enter the hotel you feel welcomed and in a world a bit nicer than the outside.
Check in was efficient and personal as one would expect. As we had arrived mid morning we knew it would be several hours before our room was available. The desk arranged storage of our luggage, taking our number to ring us when the room was prepared.
This freed us up to explore the city, enjoy lunch with friends and gain another day of experiences. As expected we received a call inviting us to our room where upon arrival we were greeted by the Butler who was both prompt and professional. Our closet was already arranged for the large number of extra hangers we needed, extra robes, while the butler brought us fresh fruit and offered their services 24 hrs a day. Each morning they brought us coffee and the paper, took out our sundry and arranged to keep my shoes shined.
We were upgraded to a beautiful 1 bedroom suite that fit our needs, giving us the space to live during our week long stay. The bathroom was well laid out and tastefully complemented the room. Our shower offered great water pressure while the tub was plenty large enough for two to soak.
Located on the 19th floor we had large windows looking out with nice city views.
The bed as expected was very comfortable, the linens crisp and we had plenty of space in the living room for relaxing with morning coffee and some light work. The living room was well appointed with two comfortable chairs and a couch.
The HVAC was very well balanced keeping our room at the requested temperature day and night overcoming an issue many historical hotels struggle with. Another exemplary feature was the complete absence of street noise which is much appreciated by travelers such as ourselves who wish to be immersed by location in the city experience while still having our refuge in private.
This trip was for several days giving us a great opportunity to experience housekeeping. Upon arrival the room was perfectly clean, missing nothing and each item was placed with obvious care as to how it would be received by the guest. Our daily service was excellent with the requested four extra bath towels each day. Turn down service was seamless as well. Overall not a single issue was missed during our stay by the butlers or housekeeping.
We were especially pleased the staff observed our do not disturb request allowing us to sleep in late each day. This easy to coordinate touch, much appreciated by travelers, is often overlooked but not here. Great job.
The hotel is located in the core of 5th Avenue. Convenient for shopping, dining, and of course recreational activities. While we did not use them the hotel offers on site conference facilities for meetings and a great gym.
Just steps from Central Park and easy distances to literally everything we did. We did take advantage of the car service with the Hotels Bentley once.
From the moment we entered the property we felt welcomed. The Valet and doormen were efficient, the desk cordial, and the butler service spot on.
The front desk as mentioned was efficient and courteous both to be expected. However they exceeded this greeting us with familiarity, expediting us through this business side of the stay. The efforts of the entire desk staff made us feel as if we were family or at least repeat guests even though this was in fact our first visit, but hopefully not our last.
Internet worked well and as always was free for us as SPG Platinum members. For travelers that are not Platinum the charges would be on a per day basis.
The Bar and restaurant are both run by the hotel and served our needs well. We enjoyed a lite lunch in the Astor Court and some drinks at the old King Cole bar.
Kudos are in order for this fine property. I expected top notch service, rooms, and an escape from the hustle and bustle of Life.
The St Regis New York delivered this and much more with the excellent staff adding so much to this trip. Thanks from us to the management for their efforts to recruit and train staff that is genuinely interested in customer service. As mentioned earlier but worth repeating the entire staff made us feel as if we were long term or at least repeat guests, their personal attention was exemplary.
It's our hope that when we next visit New York we will be able to stay here. With so many stops worldwide each offering unique experiences to sample its not always easy for us to return but this property has made it worth the effort.
One of the most beautiful and iconic hotels in NYC. Be sure to have some drinks at the King Cole Bar, legendary and historic, with delicious food and drinks. Staff are very friendly and accommodating, all your needs are anticipated before you even have to ask.