The Ritz-Carlton New York, Central Park
What We Love
- Ritz-worthy in-room extras like seven pillow selections and a choice of terry or sateen robes
- Custom-made, 400-thread-count Pratesi linens in guest rooms
- Award-winning La Prairie Spa to rub away the stress of shopping and sightseeing
What To Know
- Fitness center is open 24 hours a day
- WiFi is free in the Club Lounge but comes at a fee in rooms and suites
- Pets under 60 pounds are welcomed with designer carry cases, Burberry trench coats, and emergency vet service
- Parking On Site
- Room Service
Uptown has its share of grand dame stays, but few claim the jaw-dropping views of this elegant aerie, rising smack dab from the middle of Central Park South. The Ritz has more the feel of a discreet residence than a hotel—there’s no sceney restaurant or bumping bar scene. Instead you’ll find sprawling rooms with oversize marble bathrooms, flatscreen TVs and DVD players and extras like packing/unpacking services (for Club level guests), 400 thread-count linens and custom Asprey toiletries. Kids are catered to with Bulgari baby bath products, cookies and milk at turndown, babysitting and toy store tours. On-site you’ll find upscale bistro Auden, which focuses on sustainable seafood, as well as the tucked away La Prairie Spa.
In the Area
Just across the street sits Central Park, with its grassy knolls, picturesque bridges and gurgling fountains. Or head south and you’ll find more than 150,000 photographs, sculptures, drawings and prints at the Museum of Modern Art, not to mention its stellar French-American restaurant, the Modern. The upscale gastronomical opportunities in this area are outstanding: Per Se, Jean-Georges and Marea are all within a couple of blocks. Afterward, take in a show at Jazz at Lincoln Center, which is located in the Time Warner Center on Columbus Circle and is home to a 15-piece big band led by Wynton Marsalis. No stay in Midtown is complete without a shopping spree along Fifth and Madison avenues—go for retail therapy at Bergdorf Goodman, Saks, and Fendi, to name a few.
How to Get There
We spent a wonderful anniversary weekend at the Ritz-Carlton, Central Park with our five year old son and medium sized lab/retriever mix. We had an amazing experience from our arrival until our departure and cannot wait for our next visit! From the moment we were greeted, service was top shelf. Our five year old was delighted to see a wagon full of toys from which he could choose. This hotel, unlike many other luxury properties is extremely kid friendly. Everyone went out of the way to talk to our son and made him feel very special. Even our dog was spoiled to treats and her very own plush pet bed in our room.
My husband mentioned it was our ten year wedding anniversary and the hotel provided us with a beautiful array of desserts ranging from delicious macaroons to chocolate covered strawberries in our room upon our arrival.
The staff was very accommodating and answered all of your questions, helped us plan our outings and recommended restaurants. Dinner and brunch at the Auden Bistro at the hotel were wonderful, service was swift and very attentive. Our son was very at ease at the property as everyone acknowledged and chatted with him.
The doormen were so kind and paid extra attention to our little one and went out of their way to quickly hail a cab for us and answer any questions about where to go and how to get there.
The hotel is conveniently located. So many great restaurants and attractions are within walking distance. The Central Park Zoo was a five minute walk. We had a seamless adventure in NYC for our anniversary weekend and the Ritz-Carlton made our stay one to remember.
A huge thank you to the staff for answering my endless questions and always greeting us with an umbrella and a smile last Saturday! We hope to stay with you again over the summer!
You are in the right place if you are looking for something special such as back stage tour of Broadway. Perfect location facing to Central Park. I woke up and exercise in Central park every morning. The concierge Lady is the most resourceful Lady that you will get solutions for whatever you need(legally of course).
The Ritz is all about service or should I say anticipating the guest needs.
The check in was quick and efficient. My room was clean from top to bottom. The room was adequate size and the amenities are abundant through out - from the honor bar to the bathroom amenities. Things you need that most hotels don’t provide at your finger tips.
The service is unobtrusive - but if you need they are there.
The door men always there & always cordial.
The location is ideal for Central Park, museums and terrific restaurants within a few blocks.
I’ll be staying here during my next visit to the BIG city.
My wife and I recently celebrated our anniversary and we stayed at the Ritz Central Park. The staff was the best (helped with reservations, special attention to detail, etc.). I highly recommend. We will be back.
First off this is a very nice hotel and my stay was fine, however there were a few disappointing points.
I booked a standard Club Guest Room, and that's exactly what I was given, no consideration given toward my Ritz Carlton Platinum Elite status More on this in a bit.
Service wise, the hotel is up to typical Ritz standards with professional and polite service
Room was a fair size and resembles the "old school" Ritz style, i.e., very elegant Even though the hotel is an older building, the bathroom was pretty updated, offering a separate tub and shower and separate water closet and very nicely laid out. One note, though, the room did lack sufficient power outlets and no usb ports. I'm sure this will be resolved in the upcoming renovation.
View wise, as advertised, it was an interior view which is mostly of the adjacent buildings' brick walsl. Unless you specifically reserve a view room, you'll most likely have a similar view.
Club lounge was a bit disappointing, as some other reviewers have mentioned, and compared to other Ritz Carlton Club lounges, you can definitely notice some lacking items.
Wine selection was limited and unlike other Ritz's, where if the club doesn't have a certain wine or other cocktail, most other Ritz lounge staff would offer to get from the lobby bar, not happening here. The offerings here are on the limited side, which is especially disappointing being that this is to be considered the Flagship Ritz Carlton, and one of the more higher priced club lounges. Another missing aspect was not one single hot item was offered during the evening presentations. When I inquired, I was told they do not offer hot items due to the smell of food. That makes no sense to me. I've been to many many Ritz Club lounges throughout the USA and overseas and everyone I've been to has offered 2 or more hot items.
Now on to the Elite benefits. As with a lot of Ritz Carltons, they just don't like to honor the Elite Benefits. As a platinum, one of the benefits is an upgrade, even to a suite, per the terms and conditions. Right before I checked in, I went on to the app to see what other room types were available. They were still selling better view rooms as well as a variety of different suites. At check in, I inquired about a suite upgrade and was told, all suites were sold out. While I know this wasn't true, I then proceed to ask if at the least, I could receive a nicer view room but received the same answer. I wasn't in the mood to argue or create an even further awkward situation, but I really dislike when the front desk agents are not honest, and use the sold out excuse. I checked again later that evening, and still, higher category rooms were available. I get the hotel does not like to give away upgrades for free, but this is a benefit of being platinum, and if it is available, it should be honored, even more so if it's requested. I've experienced the same situation at the San Francisco property. If they don't want to honor the benefits, I'd respect it more for the hotel to just not participate in the rewards program, than in comparison to being dishonest.
I'd stay here again, and recommend to others, with just the caveat to elite members, of not expecting many of the promised benefits.
Hopefully, after the renovation, the club will step up it's game, and by then, the newly merged rewards program will be in effect, and hopefully better honor the program benefits.