The Premier Times Square by Millennium
- Free WiFi
- Parking On Site
A stay at The Premier Times Square by Millennium places you in the heart of Manhattan, steps from Town Hall and Broadway. This 4-star hotel is close to Times Square and Rockefeller Center.
Make yourself at home in one of the 125 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Spa, Wellness & Premium Amenities
Take advantage of recreation opportunities such as a 24-hour health club, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features gift shops/newsstands and wedding services.
Food & Drink
Enjoy a satisfying meal at a restaurant serving guests of The Premier Times Square by Millennium. Mingle with other guests at a complimentary reception, held daily. Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
How to Get There
It's a pleasant stay in this hotel for 4 days. I was upgraded to a bigger room on higher level, so i dont experience any noise from the street. The room and washroom were cleaned. But i would suggest that it will be even better if there is a boiler for water.
We arrived on November 29 for 5 days stay in NYC. At 7:00 pm our room was still not ready and were told to go to the hotel next door which is attached to this one) to talk to the Front Desk Manager. Another couple had the same issue and we both refused to walk next door since it was the Manager's responsibility to come to us. We finally got to a room but found out through another family member that was with us that our room was different from theirs. They had downgraded our room since the other rooms were not cleaned yet.. The next day, Monique the front desk clerk at the time told us that she would take care of us by not charging us for the daily resort fee for 5 days since we were not staying in the upgraded room we had paid for. The morning of our departure we found a bill for $142.10 for resort fees which my husband immediately went and discussed with Monique. She crumbled the paper up and through it away and said she forgot to make the adjustment and would take care of it. Upon my departure she assured me also that she would credit our Amex. A few weeks later, my Amex bill arrived.....no credit. I called immediately and Monique told me it was still sitting on her desk and she would credit. Five days later still no credit. I then called and left a message with the front desk manager who never returned my call so today I said enough is enough and I called AMEX to complain.
The hotel accommodations were nice and staff very friendly and attentive. Great location to Times Square. However, arriving at 7pm when you have a 4pm checkin and at 7pm rooms are still not ready....that's a BIG internal problem!! AND the fact that we paid for a larger hotel room and received a smaller room with no room adjustment is NOT ACCEPTABLE and horrible business and customer relations. I have NEVER posted a negative review but after making 3 phone calls, this surely warranted one.Therefore, my next trip this year to NYC will definitely be at another hotel.
Nothing like the pictures - this hotel was disappointing - very tired and in need of TLC. Paper coffee/tea cups in room, very little in the room, no mini bar etc. Breakfast included was a joke - small area with enough chairs for about 14 people - more paper cups - very basic breakfast that was a complete scrum and then charged for on exit at $30 pppd - that was not the deal - would not return. Having asked for a 4 star hotel this was a 2/3 star establishment. Location very central
The Premier is our hotel selection when we visit New York City two to three times a year. When we arrive at the hotel Monique, the Concierge, always greets us by name with a cheerful welcome, which sets the tone for an enjoyable visit to the City. Monique is consistently courteous and efficient, and we enjoy her
charming personality and wit.
This hotel is steps away from Times Square, which was a real plus. Unfortunately, upon check in, there were several issues with the cleanliness of the room. Housekeeping rectified the issue immediately. Hotel could provide extra space or a different and larger space for continental breakfast. Monique Madison at the front desk was fabulous.
Overall, though the hotel was expensive, I would stay again for the convenience