The Premier Times Square by Millennium
- Free WiFi
- Handicap Accessible
- Parking On Site
A stay at The Premier Times Square by Millennium places you in the heart of Manhattan, steps from Town Hall and Broadway. This 4-star hotel is close to Times Square and Rockefeller Center.
Make yourself at home in one of the 125 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Spa, Wellness & Premium Amenities
Take advantage of recreation opportunities such as a 24-hour health club, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features gift shops/newsstands and wedding services.
Food & Drink
Enjoy a satisfying meal at a restaurant serving guests of The Premier Times Square by Millennium. Mingle with other guests at a complimentary reception, held daily. Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
How to Get There
We have stayed in Millennium Hotels in London (at half the price!) and whilst the position couldn't be faulted the Hotel need to be refurbished. The staff we good and the breakfast was more than adequate. Not sure we would stay her again next time we are in New York.
Why does a large hotel greet its guest with a cramped, revolving door that is too tight for a large suitcase? Added to was the robotic young lady receptionist whose main ambition was to get the introduction over as fast as possible. Not a good first impression, but it got better.
The room was NY small with space for a single suitcase, with a small sofa and minimal writing desk. Large flat TV, comfortable bed, but no mini-bar. The safe was conveniently located for anyone 6-2 or taller. Comfortable bed and very clean room. Shower and bath.
Pretty good continental breakfast was included, with lots of fruit, some yogurt and good bread. A happy hour is arranged every afternoon, and you can get a glass of decent wine and some snacks.
A compulsory resort fee of $34 is added to your daily bill, whether you use the gym or not. It is located on floor 16 in the adjacent Millennium Hotel. Working equipment, spotlessly clean, and totally empty.
Our room was prepaid, but we still got a bill for the full cost under our door the last morning. The receptionist got very angry at that mistake, yelled and tossed it aside. In the end, she did apologize, but it could have been handled more graciously.
The Wi-Fi was free and fast.
I recently visited New York City to see a couple of plays that I did not want to miss. Because I have been having trouble with my knee, I wanted a hotel close to the theaters I would be attending. In past years, I had stayed at The Millennium Hotel several times and found it to be excellent in every way. Now it appears to have been divided, with the original hotel run by Hilton and the more recent “Premier” next door run by a British company. For some reason, last week all the hotels I checked on had doubled their rates, which added financial “injury” to insult.
When I arrived to check in, the woman at the desk in the otherwise empty and darkened lobby (at 3:30 in the afternoon) barely looked at me as she handed me the key card. The room I had reserved was indeed large and neat. There was no bedspread, throw, blanket on the bed — just the white top sheet. The spacious desk had a pen in its plastic wrapper, but no note paper, directory of hotel information, TV listings, information about restaurants, the neighborhood, etc. — just the pen. There were lots of empty cabinets— some with their insides clearly removed (perhaps with a mini-bar or fridge at one time?). There were 2 glasses and one small bottle of hotel-branded water, and a non-branded single-cup coffee maker that I had to call housekeeping to get to function. There was no turn-down service (as one might expect in a “premier” hotel for almost $400 per night. And no room service at all.
There was, on the mezzanine level, a small lounge that had cheese and crackers and wine from 5:30-6:30pm and yogurt, coffee and pastries for a few hours in the morning.
So— location, location, location — but little that was premier.
Seems they aren’t maintaining things there any more - threadbare towels, no waste basket, no robes, no umbrellas, loose fixtures in the bathroom, etc. And a very unhelpful check in person. Asked to have room made up by noon but was never done after 2 more phone calls. Finally found someone vacuuming the hall and he got a maid to at least bring fresh linens. He was extremely helpful - Jose Brown. We and our friends have stayed here for years but we’ll be going elsewhere next visit.
What guests are sayingMORE
"Rooms are a bit dated but they did have good service and good food."
"Great location, clean rooms, friendly staff and comfortable beds."
"WIFI is to be paid separately, it is not included in the price of the room."
4/5 · 6,411 reviews
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3.9/5 · 3,970 reviews
a minute ago on Google
I cant begin to describe how incompetent this hotel staff is. My flight was cancelled from Houston I called to tell the hotel at that instant that i would be a day late. The next day I called to get an early check in and 1.5 hours later as my flight from Austin was wheels up i was told they cancelled because i failed to show. I called them twice the night of. Unfortunately I had to call 10 times and most likely more because they cant figure out the phone system. Then Lisa called to express her concern and they she wished they could make it right but i wasnt staying at the hotel so nothing she could do but if we stayed again they wanted to make it right. Well theres f the staff weren't incompetent we would be at the hotel and no one would be upset. I called her back and it took 4 calls before anyone took a note and Charles cut me off midsentence to transfer me. I think they recruit from the finest truck driving centers. My story will continue as you cant make people have to find a hotel in NY City while they are on their flight to NY city.
Lisa, your offer to do something couldn't be more hollow.