The Pierre, A Taj Hotel, New York
What We Love
- Though the building spans 41 floors, the hotel has an intimate, quiet feel
- Pets under 15 pounds stay for free and receive a customized room service menu including gourmet doggie biscuits, water bowl (replenished daily), and
- dog-friendly dining al fresco at Perrine
- The 24-hour concierge and elevator operators couldn’t be friendlier
- High tea is served in Two E lounge between 2 and 6 p.m. daily, and there’s live jazz every Tuesday night
What To Know
- Several floors of the hotel are residential; you may share an elevator with people who call the Pierre home
- French-American bistro Perrine opened in summer 2016 and features a terrace overlooking Central Park
- There’s no spa on-site, but in-room treatments can be arranged
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
Dating back to 1930, the Pierre is quintessentially Old New York, complete with all the elegant hallmarks—marble floors, gilded moldings, multitier chandeliers—of a high society stay. Today the hotel is a fash-pack favorite and plays host to the Parsons designer showcase and Marc Jacobs afterparties. Beyond the luxe trimmings, the Taj hotel has a warm residential vibe, thanks in part to a $100 million renovation in 2009. And the Pierre doesn’t just feel like home; for some people it actually is: the 41-story building has 76 private residences, including a penthouse that once belonged to J. Paul Getty. The 189 guest rooms (including 49 suites) are more quietly luxurious than the opulent lobby and trompe-l’oeil-muraled rotunda. Each is decorated in one of four subtle color schemes and accented with exquisite Frette linens and soft neutral touches, from tufted cream headboards to damask carpeting. The bathrooms are elaborate affairs, outfitted in sand-hued marble and featuring separate soaking tubs, Molton Brown amenities, cushy bathrobes, and slippers bearing the Pierre’s monogram, of course. The white-gloved staff (which includes 24-hour elevator operators) will happily direct you past the lobby to Perrine, a restaurant adjacent to the iconic Rotunda, which specializes in seasonal French-American cuisine. The re-designed Rotunda space, from architect Daniel Romualdez, is the place to be for pre- or post-event small plates—the lobster tartine and miniature strawberry shortcakes are favorites. Two E bar is the spot for a nightcap (try the expertly crafted Sazerac) or decadent dessert (the molten chocolate cake is accompanied by a shot of melted dark chocolate) in a sultry Deco setting. High tea is served daily between 2 and 6 p.m., and there’s live jazz every Tuesday night. And for working off any overindulgence, there’s a well-equipped fitness center on the third floor.
In the Area
The most immediate attraction, Central Park, is on the Pierre’s doorstep, meaning it’s easy to take a wander among the grassy knolls, picturesque bridges and gurgling fountains of Manhattan’s backyard. If you’re looking to catch some culture, venture to the Museum of Modern Art and peruse the 150,000 photographs, sculptures, drawings and prints, not to mention the robust film collection. Afterward, stroll up Madison or Fifth avenue for some of the city’s best big names in shopping, from Céline to Swarovski.
How to Get There
Amazing service and attention to detail. Old world Charm meet modern amenities. Theys till use elevator operators and the staff to guest ratio is amazing. BEST location in New York City as well. Highly Recommend!
the three days that we stayed truly went very fast. Wish we could have stayed longer. Hard to fault any part of the hotel. The 3 for 2 scheme surely made it worthwhile.The room service and restaurant service were both very good
I need to preface my review by stating that generally I am a person who likes modern design, so I am perhaps not the target audience for the Pierre, which is most definitely not mid-Century modern, nor futuristic modern, not anything modern . . .
But like a lover who you initially didn't think was your type, the Pierre ended up seducing me with its charms.
I booked the cheapest category of room. At check-in, I discovered that category doesn't come with a bathtub (which I wanted), but was told I could upgrade for $25 a night. By the time I chatted it through with the check-in clerk, I was upgrading to a suite for considerably more than $25 a night. The bathtub, however, turned out to be horrible (more about that later) and I would never pay a penny again to upgrade to a room with a bathtub, although I ended up being pleased with my suite upgrade, even though my first impressions of the suite were not favorable.
I was put on a floor with a big sign saying that upgrades were in progress and strangely, there were all kinds of coat racks in the halls on that floor. Not sure what they were doing there or where they came from. The hallway also had a kind of musty smell.
The suite was quite large (big living room, separate walk in kitchenette with sink, microwave and fridge - in addition to the minibar fridge -- and two very large closets), but the furnishings were a bit tired. The view was nothing special.
I had extended my stay in New York for family reasons, but I had to get some work done, so I immediately pulled out my laptop and sat down at the desk to try to work. However, it was impossible. The desk dated from pre-laptop days when, at most, one sat down at a desk to pen a postcard, and the fusty desk chair was at the wrong height and definitely not meant for the performance of any computer work, including so much as sending out a single email.
This situation immediately made me very grumpy. However, I noted a table in the living room where the chairs were at better height to use a laptop so I moved my laptop there. No nearby outlet to plug in the laptop, but a call to the front desk eventually brought up someone with an extension cord, which solved the problem and I was finally able to get up and working. As such, I was a little less grumpy. And unlike at the other hotel I stayed at on this trip, the Pierre's Internet connection was so fast that I didn't need to set up my own personal hotspot in order to be able to work.
The bed was lumpy and needed to be replaced. The bathtub (and if it weren't for the chat about having a bathtub, I never would have initiated the discussion that culminated in my upgrading to the suite) was the worst bathtub I have ever used. I am petite and slender and the bathtub was both too narrow and too short to take a comfortable bath. It was worthless. Given that, it was a total waste of space in the bathroom and I would have been happier just having a larger bathroom. (I did love the Etro bath products provided by the Pierre, however, and the bath towels were great).
What eventually seduces you about the Pierre, whatever its shortcomings, is the staff. The elevator operators (an anachronism that I ended up loving), the doorman and the wonderful bartenders at Perrine, the hotel restaurant, and at Two E, the hotel bar. The bartender from Haiti at Perrine, whose name I forget, was lovely and very professional and the bartender at Two E was delightfully entertaining.
As a lover of Indian food, I was also thrilled that you could get Indian food (in addition to more "continental" offerings) at Perrine and at Two E -- after all, there are plenty of restaurants on the Upper East Side where you can go have fancy food, but nowhere else on the Upper East Side where you can get really good Indian food. One night at the Perrine bar, I had the kitchen make me spiced lentils (which is on the room service menu only, but which the bartender said they would be happy to make for me at the bar as well) and the lentils came with the most perfect basmati rice I have ever had. I had an Indian shrimp curry another night and was happy to have samosas and champagne one late afternoon at Two E. And being an Indian-owned hotel, I was pleased that they know how to brew a proper pot of tea at the hotel, although I was surprised that I couldn't get Assam tea in the morning -- what kind of Indian-owned hotel doesn't have proper Assam tea in the morning? (I've stayed at the Pierre's sister hotel in San Francisco -- Campton Place -- and they have always had Assam tea).
Despite my issues with the Pierre, by the time my visit was over, I didn't want to leave. The only thing that would keep me from returning is the lack of a workspace unless you upgrade to a suite. The regular rooms only have those stupid useless desks and little side tables that are not large enough to work, so if you want to use a laptop, you need a suite with a large side table in the living room. So working professionals beware (although I don't really think working professionals are the target market for this hotel).