54%
Members Recommend
4.0
Very Good 841 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Rooftop offers unparalleled views of Empire State Building
  • Bathrooms are outfitted with rainfall showers and paraben-free Pharmacopia bath products
  • Within walking distance of top NYC attractions, including Madison Square Garden, the Flatiron Building and Union Square

What To Know

  • Free WiFi, daily newspaper and coffee
  • No gym, but you have free access to a nearby Blink Fitness facility

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Boutique sleep with Mexican-fusion restaurant and primo Empire State Building views

The Lowdown

Located in the heart of New York’s vibrant NoMad neighborhood, The Paul boasts top-notch service and design hotel touches. Comfort is a priority at The Paul, which offers thoughtfully designed guestrooms (yes, there is such a thing as a spacious New York bathroom) and roomy common areas perfect for socializing. You’ll find an eclectic mix of artwork throughout the hotel, including urban landscape paintings by James Zwadlo in guest rooms and London-based artist Brendan Dawes’s cinema-redux art in the elevators. The 122 residentially styled guest rooms are on the small side, but they never feel too tight thanks to smart design and multi-pane windows that showcase (in some) dead-on views of the Empire State Building and the Freedom Tower. The spacious, well-lit bathrooms are outfitted with rainfall showers and paraben-free Pharmacopia bath products. Stop by the sleek industrial-chic La Mesa de Paul restaurant for Mexican-fusion bites and hand-crafted cocktails, then swing by the top of the 21-story building to take advantage of the sweeping city views.

In the Area

Get your fashion fix at the original Macy’s, at the other big name retailers in Herald Square, or at the NoMad outpost of hip kid boutique Opening Ceremony. After scoring some fab fashion finds, make a beeline for Mario Batali’s sprawling Italian food mecca, Eataly, where you’ll nosh on cured meats, cheeses, honey-glazed focaccia and housemade gnocchi, or sample some brews at the rooftop beer garden. Burn off those carbs by heading to the Fashion Institute of Technology’s free Museum of Fashion, which houses more than 50,000 garments and accessories, from the 18th century to the present.

How to Get There

The Paul, an Ascend Hotel Collection Member
32 West 29th Street
New York, NY 10001 United States

Reviews

4.0 Very Good 841 Reviews
Small, but great value!
Reviewed 3 days ago

The rooms where clean and comfortable! Not that big, but the bathroom was spacious. The bartender we had at the bar was a super nice guy who made great drinks. Beds could have been better since we were sharing between friends, but we had such a good time.

Great, comfortable location in NYC!
Reviewed 5 days ago

Super comfortable beds! Rooms are small, with contemporary decor. We had a great view of Empire State Bldg from 20th floor. Breakfast was fine, nothing to write home about, $10 per person. Friendly staff, but my husband felt like the staff was inept when it came to simple things like checking out. Located between 5th Ave. and 6th Ave. Bus stop just down the corner. Plenty of restaurants & markets nearby and easy access to taxis. Not too far from subways -- Penn Station and Herald Square station. Nights were quiet with occasional sirens. Hotel provides ear plugs. Typical daytime noises of traffic & construction. I would definitely stay here again!

Very disappointed day visit
Reviewed 1 week ago

1. Why should I listen to marketing down my through before I can speak to anyone on any internal line. For folk sakes America please try and make it nice again.
2. I dare any guest not to leave with a damaged calf with the Base of the bed hitting your calf ohh so freeken often returning from the bathroom to the room.
3. I trust the double charges not my card will be reversed...

Awesome Hotel with great staff!
Reviewed 1 week ago

We are a school group of 13 pax - this hotel has been perfect from start to finish! The rooms were really clean, have everything you can need for this level of budget. Small rooms but well set up and nice to be in :) I had fantastic views of Empire State Building. But in particular the front desk staff have been so helpful - making calls, photocopying and just being warm and friendly - I would recommend this hotel to any groups needing a place to base yourself - handing to the subway too and 34th street nearby is a great shopping spot!

Great staff, Horrible operations managment
Reviewed 1 week ago

I stood during pride weekend, for 2 nights, in room 301, a double bedded accommodation. I kept my expectations at bay since I've done thorough research of the property. I just needed a room to crash for a few days. The room, not badly designed. I just imagine it being a nightmare for guests with lots of luggage. This is NYC, if you expect large rooms at any hotel you have to pay huge for the space. You don't come here to hang in the room anyway, again THIS IS NYC!

I fell in love with the front desk mainly because I viewed this hotel like a burning building whose flames were kept at bay by an amazing front desk staff that always did their best even when they had no answer for key issues like:

MISINFORMATION: Everything is inaccurate, room service, menus, parking, bar hours, amenities. If there is one thing that infuriates any hotel guest is inaccurate information. This is a HUGE operations flaw.

Quality: Lots of things rubbed me the wrong way including the sheets marked with Sharpie marker with the hotel name. The bar including cancer causing candied cherries into their cocktails. Water only attainable by coming downstairs and pouring a cup in the small 8oz cup. They charge you for luggage after your 2nd bag. The $9.95 American breakfast is poor.

Rooftop bar: Amazing view, but very small.
Lobby bar: Great Happy Hour

There are 2 people that if gone would mean even worse reviews and feedback from guests.

Marie - I believe she was the Front Desk Manager. Professional, classy and well spoken. Her personality and character is that of an employee of a Ritz Carlton. She heard all of my complaints and tried to remedy it as best as possible. It was obvious her hands were tied.

Sophie - Bartender, I spent part of my stressful time in this hotel at the bar, so did many frustrated guests, go figure. I saw her calm an aggressive, drunk, frustrated, big guy. She even went out the way and made restaurant reservations for my family. I was shocked