4.5
Very Good 1381 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Prime perch on Madison Square Park in a 1909 landmark building
  • Legendary hotelier Ian Schrager's style mixed with preserved period details like the 30-foot long, hand-foraged black steel fireplace and stunning Venetian plaster staircase
  • Rock Star chef Jason Atherton’s innovative menu (think Scottish langoustine with mango and a 36-hour Berkshire pork belly) at The Clocktower restaurant, which overlooks Madison Square Park
  • Marble bathrooms have enclosed rainforest showers and Le Labo toiletries

What To Know

  • Free WiFi
  • The hotel stitches the clubby warmth of Manhattan’s Gilded Age mansions with Schrager’s signature minimalism for a classy residential vibe
  • Clubby extras include a parlor with a billiard table and a library serving cocktails

Amenities

  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

New York it-spot in a Madison Square Park landmark with a destination restaurant and a buzzy library bar

The Lowdown

Rising from the corner of East 23rd and Madison Square, the slender Metropolitan Life Insurance Company Tower has been a Big Apple beacon since 1909. Back then it was the tallest building in the world, modeled after Venice’s Campanile down to a clock tower with four faces, one on each side of the tower’s 25th to 27th floors. In May 2015, Hotelier Ian Schrager and partner Marriott put the building back on the map renovating it from spire to clock to parkside entrance. The result? A hotel that stitches the clubby warmth of Manhattan’s Gilded Age mansions with Schrager’s signature minimalism for a classy residential vibe. Guests are welcomed into an oak-paneled foyer with a 30-foot long, hand-foraged black steel fireplace, and a stunning Venetian plaster staircase spirals up to the second floor billiards parlor and sophisticated library cocktail lounge. The hotel’s neutral palette of taupe, ivory and white is complemented by just enough dark wood and amber lighting to anchor big, modern rooms to the tower’s gilded grandeur of yore. Marble bathrooms go beyond with enclosed rainforest showers, and Le Labo toiletries; upgrade to suites for a soaking tub. Picture windows frame unique city views including leafy Madison Square, the colorful Empire State Building, and the ritzy One Madison residential tower (where big shots like Rupert Murdoch and Tom Brady own homes). We’re big fans of British chef Jason Atherton’s The Clocktower, the second–floor dining room peering out over the park. The menu is inspired by his homeland with dishes such as Scottish langoustine with mango and a 36-hour Berkshire pork belly.

In the Area

Still hungry? Head over to Danny Meyer’s original Shake Shack – your order? Cheese fries and a Shack burger. Feeling a little saucier? Stroll across the park to chef Mario Batalli’s Eataly, a 50,000-square-foot love song to all things Italian, where you can carbo load at La Pizza & La Pasta trattoria or enjoy fresh fish at Il Pesce. Over on Park Ave, restaurateur Stephen Starr just opened Upland, serving California-inspired fare complimented by a wine list heavy on the Napa Valley.

How to Get There

The New York EDITION
5 Madison Avenue
New York, NY 10010 United States

Reviews

4.5 Very Good 1381 Reviews
Wonderful Rooms
Reviewed 1 day ago

We stayed here for a night, and it really did not disappoint. After arriving very late, it was amazing to be able to make use of the 24 hours a day room service, ordering a burger than melted in your mouth- the excellence of the food was really a rather brilliant trend.
The rooms were also very spacious and had a very well designed interior, making our experience a thoroughly enjoyable one.

Disappointed
Reviewed 7 days ago

We stayed in NYC for my husbands birthday. We love the city and visit regularly both for business and pleasure.

I chose this hotel for its excellent location. Soon after arriving I regretted my choice of hotel. I am so confused how this could be rated 5 stars. It’s very clean and modern but lacks comfort and very poor customer service. When we arrived the staff watched me carry my bags up the stairs to reception. The receptionist noticed it was my husbands birthday but made no effort to acknowledge it during our stay.

Our room was on a high floor so avgood view but it was quite bare and cold. Clinical rather than comfortable. It’s also so cramped (even for NYC) and dark. The two of us really didn’t enjoy being in the room. Having a trendy fur throw with someone else’s hair on it is not my idea of style or comfort. If you were here on business you would struggle to work at night it’s so dark. The bathroom has no heating and it’s so horribly cold. I have stayed in much more comfortable Hotels in the city than this.

The customer service experience is poor. Very few staff around. Sometimes there is even no one on the door. Unless you sit at the bar the service is awful. The female manager seems more concerned with plumping cushions than noticing my husband and I sitting there for ten minutes without being acknowledged by a server. It was so comical it became the joke of our stay. She would ignore customers but be absolutely dedicated to plumping the cushions! Was fascinating to watch but rather annoying if you were the one being ignored! For the price we paid, I did not get the level of comfort or service that I am used to with a five star hotel. Truly baffling how it got that status.

I can’t recommend and wouldn’t stay here again which is a shame as the location is really great. I’m back out to NYC next week and am going back to one of my more comfortable regular hotels.

Dreadful experience!
Reviewed 2 weeks ago

Since the usual hotel I stay in in NYC was fully booked and after hearing some people mentioning it, I decided to try The Edition....what a mistake this was.
ROOM: potentially pleasant although furnitures are filthy and it is totally unpractical. Shower head falling out of the wall, no heating system and need to rely on air conditioning to warm up the room (which goes off whenever the room is empty, so the room is constantly cold), sofa/chairs so dirty I could not sit on them without covering them in towels.
CONCIERGE: hands down the worst ever, totally incapable of the smallest recommendation and even in person the lack and will to help was shocking.
RECEPTION: once again, totally disengaged and uninterested.
ARRIVAL: When I arrived I was carrying 2 suitcases and a handbag - first impression? could not have been good when I was left to open double doors on my own with both doormen just inside chatting away.
At check in the system was down was over 2 hours and despite arriving from an intercontinental flight and being desperate for a rest, all they could suggest was that I fix another hotel until the system, was sorted....when done I asked whether they could organise a car/taxi for me: never mind that they did not offer to help or pay, they suggested I walked there....
OVERALL experience: awful. The ground floor offers a tiny "boutique" bar where it is impossible to sit without freezing, the bar upstairs is the saving grace but gets silly busy very quickly, the staff don't seem to care.
There are plenty of good and bad hotels in NYC. This is hands down one of the very worst I have ever been at and I would strongly discourage anyone to even consider staying there.

Loved the suite
Reviewed 3 weeks ago

I noticed the photos on my phone and realized I didn't leave a review of our June stay. My husband and I get away a couple times a year for a night or two in the city. We wanted to try a new (to us) property and chose the Edition because of its location and its Marriott/SPG branding, plus the spectacular historic location.
Room: We booked a Deluxe room, but upon check-in (which was early), the room was not ready. They offered a different room that was ADA on a higher floor, so we agreed. But upon entering and seeing the bathroom, we determined a plastic seat in the shower and grab bars wouldn't add to a romantic night. We headed to the front desk, and said we'd wait for the other room and that there was no rush as we were heading to lunch. We returned to a beaming front desk attendant who said he upgraded us to a suite. The suite was amazing (see photos). We almost wished we had brought the kids because there was a ridiculous amount of space, plus a half-bath. Plus a view of the park.
Food: The lobby is gorgeous and the bar is sleek. We ordered drinks and headed to our room because it was crowded after dinner. In the morning, we splurged on room service, which I have to say was mediocre. It wasn't warm when we got it.
Overall, we would return, even if in the smaller Deluxe room. The location was fantastic, the staff friendly, and the smell of the lotion had me obsessed enough to mail order it. Although attentive, there was always a line at the front desk so if you don't like waiting, this might annoy you. Also, be prepared to spend. This is not the place to pinch pennies.

Almost The Ritz Carlton
Reviewed 3 weeks ago

OK, unless you absolutely must have cutting edge most would agree that The Ritz Carltons are the gold standard. In the cutting edge territory most have been to a W. This would be halfway between. The lobby, staff etc. are very RC. The rooms, right from the W. All in all this is a great hotel in a great location if you want to be in lower Manhattan. Restaurants all around, Eataly across the street a short walk to the Whitney and all the wonders of the Meatpacking area if the weather is nice. Rooms are large, baths are wonderful. Our room had a large closet and it was painted black. So if you are trying to fit in to NY and only brought black clothes; well the closet is a challenge. It is large enough to host a party. You will have to resist putting the fur throw on the bed into your suitcase. Problems? Well the ladies downstairs in the lobby don't get along with the ladies in the restaurant upstairs. It remains a mystery if there is breakfast at all. The ladies at the restaurant say they are not open for breakfast. Anyway go to the Smith a few blocks away, it's great. No coffee in the lobby in the morning. Why can't hotels figure that one out? They don't explain the "resort " fee when you check in. Since this isn't a resort they call it a Destination fee of $35. Any amenity you use, you get a credit of $35. So its fine if they tell you. Any if you are paying $35....they need to make sure you can get a place in the bar if you already paid $35 up front. But that's trivial. Edition is a nice addition to the group. However I'll bet with Marriott trying to integrate Starwood that some become RC and the other's W. And Ian Schraeger? He'll make sure the W's stay as cool as always. Marriott has too much to say grace over to try and start a new boutique. But I could be wrong. This is a nice hotel, prices are good for NY. Service and Staff are outstanding. My negatives are trivial. Check in, enjoy N