The Mansfield Hotel
What We Love
- Free espresso offered around the clock in the library
- The state-of-the-art fitness center is open 24/7
What To Know
- Rooms facing 44th Street have the best views, but can pickup street noise so it's worth requesting a room on a higher floor
- WiFi is available for an additional $14.95 per day, but is free in the hotel's main areas
- Free WiFi
- Parking On Site
This 12-story number is done up in pearly white marble, oak-paneled walls and gilt-framed artwork. First built in 1903 as a gentlemen’s club for young swells, it held a place of honor on what is still known as Club Row (44th Street between 5th and 6th avenues). More than a century later, the Edwardian edifice remains dapper and poised throughout, with gleaming crown moldings, a ladder-equipped library and wrought iron staircases.
Bed and Bath
The 126 guestrooms have hardwood floors, kingsize beds with upholstered headboards and 300-thread-count linens, black-and-white photographs by Judith Turner, and original bay windows with cushioned seats. Suites have charming living areas with French doors that lead to the bedroom, and one even has a miniature library. Although the bathrooms are pint-size (some have the sink outside the door), they’re stocked with great Beekman 1802 bath products.
The Club Room has low wooden game tables, leather chairs and a free self-serve espresso station available around the clock. The dapper M Lounge serves breakfast — fluffy cheddar omelets and sweet buttermilk pancakes — but is best for an after-work drink by the mahogany bookcases beneath romantic Beaux-Arts lighting. There’s also a gym with state-of-the-art Technogym equipment.
In the Area
Sample the exquisite French fare across the street at Daniel Boulud’s db Bistro Moderne, from pan-seared monkfish and crispy duck confit to the foie gras–, short rib– and truffle-stuffed burger. Walk to the TKTS booth, just five blocks from the hotel, for day-of, half-price tickets to Broadway shows. Less than three blocks away, the New York Public Library, on the National Register of Historic Places, houses one of the world’s largest rare book collections; it offers free tours Monday to Saturday. After sampling the art at the Museum of Modern Art, behold the bold French-American cooking going on at the Modern.
How to Get There
I had quite a shocking experience at this hotel, for which the hotel took virtually no responsibility. So as not to bury the lead, my recommendation is: do not use.
I selected the Mansfield because I had to work late one night unexpectedly and needed to be back at work quite early the following morning. I have about a 90 minute commute and rather than get virtually no sleep I booked a room that night via Hotel Tonight.
I checked into my room, unpacked my newly purchased toiletries (toothbrush, razor and shaving cream), and dropped off my backpack. I then left to go search for a bite to eat. Returning about 45 minutes later, I had just inserted my key card into the slot when the door suddenly flew open and standing inside the door to my room was a slightly overweight, middle-aged, naked guy, fresh out of the shower, with only a bath towel around his waist.
Completely stunned, I said, "What are you doing in my room?" To which he replied that he had just checked in and took a shower (which included helping himself to a nice shave with my newly purchased razor)! Now why the presence of someone else's bag in his room and new, obviously not hotel provided toiletries wasn't a clue that someone else had checked in before him, I will never know. However, rather than get into an argument with a virtually naked guy late at night, I collected my bag (taking the new razor and shaving cream (yes, I did throw away the used blades)) and went back to the front desk.
The women who had checked me in implied that someone else had given my room away, called for the night manager who then failed to come out of the back and gave me a key to another (admittedly larger room). After about five hours sleep, I got up, shaved with the crappy disposable razor I received from the front desk attendant and left to return to my office.
Both my assistant and myself called the hotel and Hotel Tonight to discuss a partial refund, because I wanted some kind of payment relief -- I didn't think I should have received 100% of my money back (after all,I did sleep there for six hours), but I did think I should have received a meaningful refund from the hotel as an acknowledgement of their mistake.
The really frustrating part was that I paid Hotel Tonight, but they refused to refund anything, claiming it was the hotel's issue and the hotel "revenue manager" refused to offer any type of refund because I had spent the night in a "nicer" room.
In terms of the hotel itself, it's an older hotel, which has had some cosmetic renovation, but is clearly in need of substantial work to bring it to a level comparable to even a mid-range franchise branded hotel. The staff was poorly trained, didn't really care what had happended and clearly took no responsibility for their mistake.
In summary, I would strongly suggest not using this hotel (unless, of course, you are into sleeping with randomly selected strangers).
I have stayed here before and love the location. The ambience is pleasant and welcoming. Our rooms have always been nice and comfortable. This time however, the room was too warm and the air-conditioning under performing as was the fridge. I notified the front desk and Micheal, from engineering, came and fixed the issues straightaway. The water pressure is great in the shower and sink. I am told the hotel is under new ownership. My recommendations would be to upgrade the seating in the library as the furniture in there now is not very comfortable. The breakfast could use better products including creamer for coffee.
Coming from Europe, one can definitely appreciate the front of the hotel, the lobby and the library. But sadly, the buck stops there. And your buck should go somewhere else. The room itself is dark and small and window seats have weird stains in them. The room and bathroom also has a weird, moldy smell (wet dog smell) that won't dissipate. The gym isn't the most modern looking one, and the bar is meh, with expensive drinks (no happy hour) and the ambience is lacking. The staff is ok. Red from Reception is friendly, the boys at the bar have a dry sense of humor, and the concierge seems too keen to carry your bags for you, which made the interaction uncomfortable. WE RECOMMEND GOING TO ANY OF THE CLUB QUARTER BRANCHES INSTEAD - WALL STREET OR WORLD TRADE CENTER ARE THE BEST - for the service and ambience that this hotel is lacking. Plus, Club Quarters have free wine hour between 5-6. How can you beat that!
This is world class one star hotel at a 4 star price. The rooms are old, beat up, and small. The walls have peeling wallpaper with scuff marks and holes.
You would be far better off at a Days Inn!!! No valet closest parking is expensive even for New York and a block away. I got this room through price line,
If you take the effort to appreciate the turn-of-the (20th)-century elegance of the property and its history (designed by a renowned architect of the period), most of the inherent limitations really don't matter. Normally you'd compliment a hotel based on some of the nice "touches," and there are some such as the freshly-baked chocolate cookies in the lobby each afternoon. This one also gets kudos for some of the "untouches", such as the original hardwood floors--well maintained and clean, but appropriately showing 115 years of character.
We had a deluxe king room, which afforded at least 5' of clearance in all directions around the bed; I can tell from the hotel's own website photos that the less-expensive petite and standard rooms are more typically NYC tiny. The bathroom was small (the door from the bedroom literally cleared the toilet by no more than 1/4th of an inch when swung open), but functional. The bed was comfortable. The window A/C unit was a bit loud, but the flipside is that it served to provide white noise to counter the sounds of the street, which were pretty loud at times on our lower floor. The room didn't have any sort of dresser with drawers, so we pretty much lived out of our suitcases for the weekend and organized clothes on the windowseat.
Continental breakfast was included with our booking and very basic, but what they did offer (croissants, pastries, fruit, hard-boiled eggs, cereal, orange & cranberry juice) was good quality and served in the attractive bar area using real plates, glasses and silverware. That being said--if it isn't included in your rate, I'd probably go elsewhere vs. paying extra.
All staff were friendly and helpful, appropriately chatty, provided us with ice from the bar late at night (there are no ice machines). Early one morning two of them either weren't aware or lost track of my presence in the library at 5 a.m. and I was treated to a loud difference of opinion that would warrant an R rating for language. I wouldn't expect anything less in NYC. :-)
One thing that could use updating are the TVs in the room--ours seemed to be a first-generation flat screen that couldn't display the entire image. The two elevators are only large enough to hold the equivalent of four people with minimal luggage; this proved to be a challenge waiting for a descending car with enough space when trying to check out.
Location is perfect--an easy walk to Grand Central, Times Square and shopping along Fifth Avenue. I probably wouldn't consider it a great option if traveling as a family, but for a couple, I'd definitely return and recommend.