The London NYC
What We Love
- All dining options are overseen by celeb chef Gordon Ramsay
- David Collins-designed interiors, replete with rich textures and soothing tones
- Many rooms have views of Central Park and the Midtown skyline
- Suites are a minimum 500 square feet, bigger than many New York apartments
- READ MORE: Where to eat, play and shop in NY
What To Know
- Breakfasts aren’t included and prices are steep ($28 per person)
- The gym is bathed in natural light and open 24 hours
- Valet parking fees are outrageously expensive, as you’d expect: $58 per day for a sedan, $68 for an SUV
- Free WiFi
- Parking On Site
- Room Service
From the bowler-hatted doormen to the Union Jack flying out front, this is cool Brittania writ large. Luxe textures abound; plush, velvety textiles, handcrafted mosaics, Italian linens, herringbone floors, mirrored paneling. And the color palette of silver, pale blue and deep yellow is destined to take off any of the city’s sharp edges. Dine at Gordon Ramsay’s eponymous restaurant, or the adjacent Maze, where plates like foie gras and caramelized sweetbreads are dished up.
In the Area
With Midtown Manhattan on the doorstep, it’s unlikely you’ll run out of things to do. Start with some retail therapy on Fifth Avenue, where famous high-end, big-ticket fashion and jewelry houses line the street. Browse the bling at the flagship Tiffany & Co then explore two of the city’s most famous department stores, Barneys and Bergdorf Goodman before stopping for tea at the Kelly Wearstler-designed Goodman’s Café, on the seventh floor of Bergdorf’s. Finish up with a stroll through Central Park, around five blocks from the hotel.
How to Get There
Welcoming hotel in a fantastic location, close to everything you want in NYC.
Reception is nice with very friendly and helpful staff.
The rooms are very spacious when compared to other NY hotels but could do with a bit of modernising.
Restaurant and bar facilities are very limited - in fact the restaurant has a very limited, yet massively overpriced menu, so eat out. The service is also very ‘variable’.
The gym at the hotel is fantastic as far as gym hotels go.
Overall, the hotel is ok but is overpriced for what you get.
An overly spacious suite tempts you to book and an underwhelming staff, room condition and selection of amenities makes you regret it.Avoid this property until it’s gone through a refurbishment and they can heat a room properly.
Every hotel has a few great reviews, and a few bad reviews. This is the first hotel review I've ever done after being a loyal Hilton Diamond guest for over 20 years. The London Hotel is definitely deserving of the accolades I'm giving them.
As a true road warrior traveling and staying at too many hotels to count, I have found what separates a bad, good, and exceptional hotel. I had previously posted a review of The London that told of my honeymoon and wife's stay at their property that did not go as planned. The measure of an exceptional hotel is that when there are legitimate problems and complaints, the hotel does not rationalize or downplay them, but owns it and does something to make things better.
Mr. Richard Hess reached out to me from The London and did exactly that. He went above and beyond what only could be experienced from a hotel in the Hilton family, let alone a Conrad. If I were the owner of The London, I would wish that I could clone Mr. Hess and make him the exemplar of what true leadership and customer service is about. He turned a negative stay into looking forward to a return visit in a year to celebrate our first anniversary!
The London NYC is truly an exceptional hotel that I am glad that I will have the chance to return to!!!
We stayed there for two nights and the heater was broken. We were freezing during the night of the winter. They have to switch room for us the next day. When I tried to contact the front desk there was no one to pickup the phone. I had to personally go downstairs to get service. It's such a high end hotel but so bad service. disappointed.
My guestroom was really great. Nice big room, especially for the Midtown location. Also, if you're a fan of good/flowing water pressure, stay here. The 2-headed, large showers are fantastic. Consider this hotel, especially if you have a meeting at the Sheraton or Hilton Midtown and want to get away from the masses.