The London NYC
What We Love
- All dining options are overseen by celeb chef Gordon Ramsay
- David Collins-designed interiors, replete with rich textures and soothing tones
- Many rooms have views of Central Park and the Midtown skyline
- Suites are a minimum 500 square feet, bigger than many New York apartments
- READ MORE: Where to eat, play and shop in NY
What To Know
- Breakfasts aren’t included and prices are steep ($28 per person)
- The gym is bathed in natural light and open 24 hours
- Valet parking fees are outrageously expensive, as you’d expect: $58 per day for a sedan, $68 for an SUV
- Free WiFi
- Parking On Site
- Room Service
From the bowler-hatted doormen to the Union Jack flying out front, this is cool Brittania writ large. Luxe textures abound; plush, velvety textiles, handcrafted mosaics, Italian linens, herringbone floors, mirrored paneling. And the color palette of silver, pale blue and deep yellow is destined to take off any of the city’s sharp edges. Dine at Gordon Ramsay’s eponymous restaurant, or the adjacent Maze, where plates like foie gras and caramelized sweetbreads are dished up.
In the Area
With Midtown Manhattan on the doorstep, it’s unlikely you’ll run out of things to do. Start with some retail therapy on Fifth Avenue, where famous high-end, big-ticket fashion and jewelry houses line the street. Browse the bling at the flagship Tiffany & Co then explore two of the city’s most famous department stores, Barneys and Bergdorf Goodman before stopping for tea at the Kelly Wearstler-designed Goodman’s Café, on the seventh floor of Bergdorf’s. Finish up with a stroll through Central Park, around five blocks from the hotel.
How to Get There
When do we finally find a nice chain hotel in this busy city that we can actually love to return with no complaints? Not this hotel! My wife is a Hilton Diamond honor member and you almost have to beg to be recognized and get some kind of benefits. The location is second to none but even the front desk is unpleasant and almost rude. Our receptionist was exactly that. Then the mini bar would not open several times, there was no signal on the TV, you had to call for water to be replaced every day, the suite, being beautifully located, was not clean especially the bathroom and we even found a ripped sofa cushion, hidden by a pillow, that was finally sewen together after the 3rd day! The breakfast was below average, terrible service and my wife was charged $24 for taking 2 pastries! The next day we went to a local bakery/ cafe on 7th Ave and had a magnificent breakfast for 1/2 the price with 5x better and more pleasant service. All of this gives Hilton such a bad name. It’s poor and we will look for yet another NYC higher end place to stay.
The place is located perfectly in midtown and close to Central Park. The rooms a specious ( we stayed at a one kind suite). Checkin was quick and easy. Showers were very clean and convenient. Great stay in NYC.
This was our third stay at this wonderful midtown hotel. The entire staff are extremely friendly and welcoming, from the front desk personnel, to the wait staff, to housekeeping. The rooms are very spacious, especially compared to most other midtown hotels and the bed is very comfortable. The location is top notch, and there rooms very quiet as a consequence of not being directly adjacent to a major Avenue. They're scheduled to undergo renovations in the near future, and look forward to seeing the upgrades. Keep up the great work!
A lot of other reviews on here were spot on. The London is a beautiful hotel in an amazing location. The rooms are HUGE (for NY standards) and the lowest level room is a suite. I got "upgraded" through Amex FHR but it was just onto a higher floor.
That being said the room is great. Spacious, comfortable bed, etc.
The decor/furniture/bathroom is really dated at this point. I heard they are updating this hotel this year and it is overdue at this point. I think this place must have top of the line 15-20 years ago. For instance, they have the automated window shades that I've seen at many higher end hotels, but the actual switches for them look like they were installed in 1989. The bathroom is big and great water pressure, but it looks like it belongs in a 1990's gangster movie.
Also the prices for room service is borderline outrageous. 47 dollars for 2 coffees and a water? Come on.
Service was great. Checkin was flawless. Fastest elevators I've ever been in :)
After the renovation, this will be an amazing hotel. Right now, it's still pretty good.
Fantastic spacious hotel in amazing location. Can’t fault the Rooms and location. However- Do not pay for breakfast - go somewhere else. The line up each morning was bad - Poorly organised. The food terrible.
Expensive - I bought 2 jim beam and coke in the downstairs restaurant - cost me $47 US!! Crazy!