The London NYC
What We Love
- All dining options are overseen by celeb chef Gordon Ramsay
- David Collins-designed interiors, replete with rich textures and soothing tones
- Many rooms have views of Central Park and the Midtown skyline
- Suites are a minimum 500 square feet, bigger than many New York apartments
- READ MORE: Where to eat, play and shop in NY
What To Know
- Breakfasts aren’t included and prices are steep ($28 per person)
- The gym is bathed in natural light and open 24 hours
- Valet parking fees are outrageously expensive, as you’d expect: $58 per day for a sedan, $68 for an SUV
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
From the bowler-hatted doormen to the Union Jack flying out front, this is cool Brittania writ large. Luxe textures abound; plush, velvety textiles, handcrafted mosaics, Italian linens, herringbone floors, mirrored paneling. And the color palette of silver, pale blue and deep yellow is destined to take off any of the city’s sharp edges. Dine at Gordon Ramsay’s eponymous restaurant, or the adjacent Maze, where plates like foie gras and caramelized sweetbreads are dished up.
In the Area
With Midtown Manhattan on the doorstep, it’s unlikely you’ll run out of things to do. Start with some retail therapy on Fifth Avenue, where famous high-end, big-ticket fashion and jewelry houses line the street. Browse the bling at the flagship Tiffany & Co then explore two of the city’s most famous department stores, Barneys and Bergdorf Goodman before stopping for tea at the Kelly Wearstler-designed Goodman’s Café, on the seventh floor of Bergdorf’s. Finish up with a stroll through Central Park, around five blocks from the hotel.
How to Get There
We have stayed at the London for at least 10 years, visiting several times each year. The staff there was a cast of familiar faces at every level. Several months ago we planned a weekend with our 4 adult children to celebrate some recent milestones in their lives. We were very concerned when reading recent reviews about the renovation especially as one of our daughters recently broke her foot and had limited mobility. We reached out to Jared in guest relations and he set our minds at ease. I can report we had an excellent stay.
Arriving at the hotel we were happy to find so many familiar faces still on staff. We traveled by car and arrived during an extremely busy moment. The doorman Colin took great care of us. Jared and the concierge team did a great job communicating with us throughout the stay and arranging a little celebration for our 3 daughters. Very grateful for their attention to detail.
The rooms had honestly been getting rather tired and the refresh is lovely. The new rooms with 2 queens were particularly a nice new offering for the hotel. We did not have trouble with the elevators, never waiting more than 5 minutes at a busy time. We look forward to returning once the hotel renovation is completed.
Stayed here for a weekend getaway. The hotel is going through renovation to become Conrad NYC. Everything in the room is new and I can even smell the faint new furniture chemical smell. The room is big for NYC since I stay at the king bed suite. The staffs are very helpful and everyone seems to like their job there. The restaurant was closed so we have $30 per person per room. The food was high quality and the staff even gave me extra pastry! :) I will definitely visit again once the renovation is done.
The London NYC is a great place to stay in the City, only two blocks from South Central Park and close to many other attractions. They are currently renovating their rooms and it you're lucky you will get one of the new rooms (or you have to specifically request them). The staff is nice, the hotel features are more average. But best is value for money. When booking a little bit in advance you get get a great deal in this luxurious hotel.
Early June we had a wonderful experience on the almost completely renovated The London NYC, location is much better than Times Square, rooms were large with a very nicely and well designed oversized bathroom.
First let me compliment Nikki at the front desk and Yasmine in housekeeping for their amazing service. Top-notch all the way. Thank you, ladies!
As for our room, maybe it hadn't yet been updated in the overall remodeling of the hotel?
The first room we saw had a closet in the living room, not the bedroom, which was weird. The second had closets in the right room, but the overall layout of the suite was odd. There was a large amount of wasted space in the entry area, but the bedroom was pretty tight. The few electrical outlets were behind heavy furniture or not working, and the thermostat was on the fritz. On the up-side, the bathroom was nice.
And views? Ours was of the back of an unattractive, higher building adjacent to our room. Certainly not the picturesque park or city views advertised.
Another disappointment was the business suite. I needed to work for a few hours, and the small room was freezing and right next to a heavy door that slammed, like, every 45 seconds. Talk about a headache!
There was a happy ending to the story, however. I called after checking out because I thought I had left something in the room. Yasmine in housekeeping was extremely helpful in contacting the housekeepers who had been in the room the day we checked out. As it turned out, I hadn't left the item -- completely my mistake -- but Yasmine's concern and followup were very appreciated.
Good service saved the day, but we probably won't be back.