The Knickerbocker Hotel
What We Love
- Legendary setting in the John Jacob Astor–built Beaux-Arts Knickerbocker building dating to 1906, fresh off a multimillion dollar revamp
- Sprawling rooftop bar with iconic Times Square views and Charlie Palmer–helmed restaurant
- Guestrooms decked out with posh Sterns & Foster beds, Sferra linens, and Ploh pillows
- Iconic views of TImes Square, Broadway and 42nd Street from many guestrooms
- In-room beauty services by celeb-favorite salon Ted Gibson available on request
What To Know
- Free WiFi
- Superior Rooms all have internal views, for the classic NYC street scenes, book a Deluxe Room (Broadway) or a Premier Room (42nd Street)
- Guestrooms are well soundproofed, but rooms on the lower floors will hear some street noise
- The hotel is pet-friendly and has kids’ amenities for family travelers
- Free WiFi
- Kids Club
- Parking On Site
The new Knickerbocker hotel occupies a historic Beaux-Arts building constructed by John Jacob Astor in 1906 right on Times Square. Reborn more than a century later following a multi-million dollar revamp, the new-look Knickerbocker opened in February 2015 with its Golden Age roots on the outside and a stunning, modern look on the inside. The 330 rooms are enormous by New York standards, ranging from the 350-square-foot Superior Room with internal views, up to the nine Corner Junior Suites with space for a King bed, pullout sofa bed, coffee table and writing desk. All have posh Sterns & Foster beds, Sferra linens, Ploh down pillows, 55-inch flat-screen TVs and stocked minibars, plus ensuite bathrooms with marble vanities, walk-in showers and amenities by celeb stylist Ted Gibson. WiFi, bottled water and soft drinks are all free. Beyond the bedrooms, the Knickerbocker is a playground for foodies and night owls, with three drinking and dining options, including Charlie Palmer at the Knick, helmed by the Michelin-star chef. Open for breakfast, lunch and dinner (until 10 pm), and round the clock for room service, the restaurant serves chef Palmer’s signature modern American cuisine driven by market fresh ingredients. For lighter bites, there’s Jake’s at the Knick, a casual cafe for your morning cup and fresh pastries set in a quirky barrel ceiling space. But the hotel’s real showstopper is the sprawling rooftop bar, St. Cloud. Open from 4 p.m. ‘til late from Monday to Saturday, the 7,500-square-foot space comprises three corner Sky Pods with dead-on views of Times Square, an open-air cigar lounge, indoor/outdoor terrace seating and the Waterford Crystal Lounge. Martini fans must try one here — the Knickerbocker is the rumored birthplace of the legendary cocktail.
In the Area
Join the theatergoers for a Broadway show at one of the venues located next to the Novotel after scoring some same-day discount tickets at the TKTS booth. For a more interactive theater experience, attend Randy Weiner’s Queen of the Night, where the audience is pulled into a sultry scene of dancing, dining and acrobatics. Stroll to the iconic Grand Central Terminal and stop for a classic cocktail at Campbell Apartment or satisfy your seafood craving at chef Sandy Ingber’s Grand Central Oyster Bar. For a quick bite, don’t miss carnivore favorite, Shake Shack, or splurge on a bucket list meal at the Michelin-starred Le Bernardin. Le Bernardin fans should also try its oenophile sister, Aldo Sohm Wine Bar.
How to Get There
we had a very good experience. The first night out room was a little bit too noisy and so in 5 minutes they decided to change it. For the inconvenience the gave us a couple of free drinks. Light breakfast is very good.
We checked in for a theatre family weekend and the Knickerbocker could not have been a nicer location! We had two connecting rooms on the 7th floor. The rooms were clean and spacious. The bathrooms were beautiful and the bath products were great. The room had blackout shades which were perfect for Times Square. The staff was really nice, helpful and the lobby had treats every day (hot chocolate, apple cider, and cookies.) the concierge was exceptional, getting us dinner reservations at a great steakhouse. I loved the Knickerbocker and would come back and stay here again for sure.
One of the beat locations in Manhattan. Great service, concierge very helpful with the few queries we had and a very comfortable room. We were upgraded on check in, room was quiet and a great escape after a busy day exploring NYC.Will be recommending to others and would definitely stay again!
Great location in the heart of Times Square accommodation good staff very good helpful Bryant park within 100 yards with great stalls for gifts n Christmas shopping grand central witching walking distance good restaurants within walking distance
When I arrived there was no one on the door to help or tell me where the reception desk was, I just wandered past the elevators and saw 3 people sat at 3 desks in quite a dark area. My booking was dealt with quite quickly although some of the information regarding breakfast, restaurants etc were not forthcoming. It was late when I arrived after a long day, flight so was hoping for a clean room, the least you should expect! The toilet was dirty and the surrounding area, the carpet had not been cleaned and there were long dark hairs in the shower - I have short blond hair. I rang reception and told them about the problems but it was too late to change rooms then so I went to sleep, I was very tired. The following morning I was told they would get me another room but it wouldn't be ready until at least 3pm - I came back from my travels around 2.30pm and was told the room wasn't ready and needed to be checked. This took precious hours out of my holiday.
I asked if I could check the room with whoever and the receptionist whispered "she wants to see the room and check it" I could hear this and felt annoyed, she was talking about me, not to me. I asked to see a Manager and I was lucky enough to meet Fatena Williams who is wonderful and a credit to your establishment. She was polite, professional and let me rant for a few minutes - she came to my existing room and took photos of the problems I had reported - we both then went to see the "other" room - this one wasn't clean either so we opted for room #3, this was better, had a stale smell but this was sorted out and my possessions moved.
Fatena even heard me mentioning I liked a certain coffee and had a packet sent to the room, She really is amazing, very professional and thoughtful.
Pedro, the wonderful smiley happy very helpful gentleman is another one I would give a shout out to, he was so nice, kind and had a wonderful positive attitude, if I were in charge he would be promoted, he is another great asset to this hotel. Don't loose him. He made me feel special and remembered my name. These little things mean a lot.
Breakfast wasn't great, not a huge choice but Lizzette, Ronaldo and Leyton were fantastic as was Karim who all went above and beyond expectations in their attitude and service. Karim also brought me some hot chocolate to my room because I mentioned it wasn't on the room service menu. He is another wonderful professional manager and between all the above, they made a huge difference to my holiday.
I did have a rotten experience with "room service" - I wrote to Fatena and Karim about this. People in certain jobs that can't take criticism and act childish really shouldn't be in a high position.
This hotel is in a great location, but would I stay here again, not sure its worth the money.