The Kitano New York
What We Love
- The feeling that you’re the hotel's only guest
- The quiet and discreet service of the multilingual staff
- Live jazz at the Bar Lounge Monday through Saturday (and at Sunday brunch)
- READ MORE: Where to eat, play and shop in NY
What To Know
- The hotel’s respect for quiet won’t suit everyone; partiers should look elsewhere
- There’s no on-site gym, but guests can work out for free at the New York Sports Club on Madison between 35th and 36th streets
- There are some smoking rooms
- Handicap Accessible
- Parking On Site
- Room Service
Inspired by Japanese custom and design, the Kitano makes privacy and peace a priority. Owned at one time by the Rockefellers, the 18-story building is now all sleek lines and modern decor, with an impressive art collection. The lobby’s bronze dog, a sculpture by Colombian artist Fernando Botero, is said to give guests luck in money (just rub its tongue).
Bed and Bath
The 149 rooms feel serenely modern yet warm thanks to the soft color scheme of cream and pale gold and the sunlight streaming through the large windows. Expect small but meaningful perks, such as free green tea and spacious closets filled with bathrobes and slippers. The marble bathrooms are large, with deep tubs and detachable showerheads, towel warmers and bath products by Gilchrist & Soames.
Service by the multilingual staff is discreet and helpful, and the hotel doesn’t even allow housekeeping carts for fear of the clutter and noise. Public areas, including the hotel’s 70-person Bar Lounge, are more lively, with evening jazz Monday through Saturday. The traditional Japanese restaurant, Hakubai, is a hidden gem on the hotel’s lower level, serving decidedly nonfusion dishes to an upscale clientele (including, we hear, the mayor).
How to Get There
I enjoyed my first time staying at the Kitano. It’s 5 minutes walk to Grand Central and 15 minutes walk to Penn Station. The front desk clerk was so welcoming. I got soaked from a downpour and I had a towel and an umbrella bag within minutes. I also had a welcome box of chocolates and water. The room is spacious for NYC. I love the heated toilet seat!
I stayed here for business and it is one of my preferred hotels in Manhattan. The service is superb, prompt and efficient. My understanding is that it is the only Japanese owned and managed hotel in Manhattan and they do quite well. Room service was quite precise about delivery but many others are not so. This is important in the morning. ????
Many guests were Japanese but there were also many Americans tourists. I have stayed in many hotels in Manhattan in my career and this is the best! ????
On our annual visit to Manhattan, we Joined our daughter and teenage granddaughter. we plane the visits months ahead so we got reduced prices. more stars and higher rank for less money. we found a good deal on early may on The Kitano hotel. we asked for adjacent rooms and we got them. the hotel is in a very good location, a walking distance from most of the interesting sites in mid manhattan or subway station to downtown or uptown. staff was cordial and helpful when needed. the rooms were in good size and clean. there was a slite problem with the bed mattress that made you feel your wife's movements during her sleep. I have to mention the lavatory seat that washes and dries, handless, your buttock and genitals (a combination of bidet and hairdryer). this hotel is a good choice although expensive.