95%
Members Recommend
4.5
Very Good 1477 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Resident art collection — original works by local and international artists on floors three to 17
  • Such funky farm-to-table delights as the lobster steak and the monkey bread dessert at David Burke’s subterranean kitchen
  • The eco-conscious water filtration program: Each room is offered a free carafe of triple-filtered water daily
  • READ MORE: Where to eat, play and shop in NY

What To Know

  • The mezzanine-level Treehouse Bar has a low-key scene with house cocktails and light eats
  • Corner King Studios and One-Bedroom Apartments have skyline views to the north and east; Deluxe Guestrooms face west to the Hudson and a dingy stretch of Canal Street
  • The rooftop pool is open from Memorial Day to Labor Day; there are seasonal DJ parties and brunch on the The Garden by David Burke, weather-permitting

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Boutique City Dining Drink Eat Hotels Modern Trip Ideas building Town neighbourhood plaza Downtown shopping mall

Overview

Minimal-chic hotel close to Soho’s best boutiques, with loftlike rooms, a farm-to-table restaurant and a rooftop bar

The Look

Artsy Soho loft. Although its façade is a muted glass and cement structure, the hotel’s minimal-chic common areas are a prelude to the modern guestrooms. Floor-to-ceiling windows flood the second-floor lobby with natural light, and fashionable lounge chairs, iron chandeliers with globe-encased Edison bulbs, and a curated playlist make for a stylish midday seating area. Peppered throughout are wooden garden boxes — from the entryway to the outdoor The Garden by David Burke — and artwork highlighting Soho’s creative history, including Sarah Frost’s wall mural of repurposed computer keys.

Bed & Bath

The 114 guestrooms and apartment-style suites evoke the expansive interiors of a Soho loft, with tall ceilings, handsome dark wood floors and hidden closets and seating areas with Midcentury chairs and dimmer-switch floor lamps. The bathrooms add sex appeal, with cocoa-brown tiled hardwood floors and a peek-a-boo glass wall that looks into the bedroom and out at the Manhattan skyline. Shy bathers, don’t fret: An electric curtain offers privacy with the flick of a switch. Bath amenities are peppermint-infused organic products by Intelligent Nutrients.

Beyond

Chef David Burke creates farm-to-table cuisine in the subterranean kitchen, with such comfort dishes as pork chop crowned with cumin bacon, mango chutney and parsley onion rings, and monkey bread for two, which is a coma-inducing dessert of banana caramel, whipped cream and maple pecan ice cream. In the summer, crowds gather for weekend brunch and late night DJ parties on the Urban Garden deck. Although small, the seasonal rooftop pool — and a Grilled Pineapple Mojito (caliche rum, grilled pineapple, mint and lime) at JIMMY’s bar — offer respite after a day of shopping in Soho, as does the finger food at the mezzanine-level Treehouse Bar.

In the Area

Near Chinatown and Tribeca, The James is a great jumping off point at the southwest corner of Soho for exploring the best of lower Manhattan. Start the night with an Afternoon Delight (St. Germain elderflower liquor, Bison Grass vodka, rosé wine, a splash of soda) at the Treehouse Bar or take it up to JIMMY’s happening rooftop bar for a mixed elixir and 360-degree views. Broadway is one of the city’s main catwalks and also Soho’s chief retail artery; snag such designer tags as Lacoste, Armani Exchange and Topshop, or venture along the cobblestone side streets for Versace on Mercer, Liebeskind Berlin on Lafayette and Alexander Wang on Grand. Afterward, mull over some ceviche at La Esquina’s hidden brasserie, a sushi box at Blue Ribbon or the steak frites at French brasserie Balthazar (if the price tag is too hot for your wallet, snag a free morning Balthazar pastry in the hotel’s lobby).

How to Get There

The James New York- SoHo
27 Grand St
New York, NY 10013 United States

Reviews

4.5 Very Good 1477 Reviews
It’s fine but there is nothing special about
Reviewed 3 days ago

Rooms are nice and clean, although small very comfortable.
The high ceiling and large window gives the room a spacious feeling.
The linen and cushion are extra orderly comfortable. And they offer free water bottles in the room with us really comfortable and nice.
BUT for the price they charge - the gym a small old fashion equipped.
To get the free coffee and (un-eatable) cookies they offer for free you have every morning to run the elevator between the different lobby and cellar level (G, L or C) be sure that it’s is definitely not where it written it should be. And also they say it offered from 6 AM don’t expect to find it before 0730. (Just go to the small coffee across the street - it costs 3$ but tastes also a a coffee.

Don’t go for the room service breakfast it’s extremely expensive and horrible !!!

Also the location is great and the rooms (especially the shower) are fine and the art hanging in the corridors is nice - there are many more better options just around the corner for this better a price!!

Unexpected Upgrade at the James - Excellent Modern Property, Great Location
Reviewed 2 weeks ago

Had an amazing one night stay at the James SoHo - Was doing business in the area and wanted a, convenient, clean and comfortable place to spend the night. I found all that and more at the James. Was greeted on the ground floor by the bell man and took the elevator up to the lobby area. Was informed I had been randomly upgraded for my one-night stay to the incredible penthouse suite (see photos). The room was beautifully decorated and clean, modern four-room suite with awesome sweeping views of lower Manhattan. Many cool features including soaking tub, rain shower (with great water pressure), automatic lighting modes and curtains. In addition to the incredible room, enjoyed a drink at the hip rooftop bar with pool and deck. Excellent service experience. I have no idea if "standard" rooms come close to the standards and comfort of my suite experience, but definitely will return on business and/or personal visits.

Disappointing Penthouse Experience
Reviewed 3 weeks ago

I booked the penthouse for a special occasion and I was profoundly disappointed by the value proposition.

Yes, the view was breathtaking and it was a well-decorated room in terms of the interior design but that is the only positive element that I experienced in my stay.

My biggest complaint about the penthouse is that it had so many technical problems. The main toilet room near the showers had a door that would not close and the lights did not even work. In addition, the speaker system also did not work, and when I asked the hotel staff for help they just simply said "it did not work" and made no attempt to alleviate the issue or suggest any alternative solutions. In addition, the space was not that clean -- the sofa was dusty and the "leather" chair was full of wrinkles and was almost tearing at the seams. The floor was also not particularly clean either.

The complimentary wine was a nice touch, but that is expected given that it is around ~$1,500 per night. I am profoundly disappointed to have spent such a large amount for a special occasion that was largely ruined by technical failures and poor condition of the space -- not to mention the other inherent problems of the hotel (such as slow elevators and loudness of the rooftop bar) that I have not even explored in this review.

I guess the final straw was when I expressed these issues at check-out, the receptionist just simply acknowledged the problem nonchalantly and said that she would get it "checked-out" with no offer for any remedy whatsoever. I would have expected a far comprehensive customer service given the claim that the hotel is "up-scale" and commanded such a large premium accordingly.

I would not say don't stay at the hotel, but I would definitely say avoid the penthouse at all costs (you can get the view at the bar) and be aware of some insufficiencies in the customer service department.

Amazing trip!
Reviewed 3 weeks ago

An amazing 8 night stay at The James. Cannot really fault it! Both the room and view was great, and I loved the roof top pool! Gym pretty well fitted out too. Special thanks to Brian and Rebecca on the front desk who helped me several times during my trip and made the stay even more special. The location as well is perfect, great connections on the subway but also well positioned to explore the downtown area. Will definitely be back!

The Gusto Experience
Reviewed 1 month ago

The James New York - Soho provides spectacular service. The Front Desk Agents, Yu-On, and Maurice, deserve a promotion, and a raise ASAP. They treat guests like family, going above and beyond. They really set the tone, and set the bar for a Gusto Experience. Complimentary water, apples, newspapers, and magazines are available in the lobby area. During wine hour between 6pm - 7pm, you will enjoy delicious wine, cheese, and, crackers. Afterwards, cookies are served. The lobby has a nice birds eye view of Soho. You will enjoy the fun rooftop, Jimmy’s. The DJ’s play great music, the bartenders are attentive, the rooftop pool looks awesome, and the views are spectacular. The rooms and beds are comfy and cozy. You can then enjoy a yummy dinner downstairs at one of David Burke’s renowned restaurants. This hotel has it all. It’s fun, chic, and convenient to all things Soho. A special thanks and shoutout to Yu-On! You Rock! I see you doing big things in the hotel industry, in the near future. I’m looking forward to my next fun stay at The James Hotel Soho.