Members Recommend
Very Good 1654 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Resident art collection — original works by local and international artists on floors three to 17
  • Such funky farm-to-table delights as the lobster steak and the monkey bread dessert at David Burke’s subterranean kitchen
  • The eco-conscious water filtration program: Each room is offered a free carafe of triple-filtered water daily
  • READ MORE: Where to eat, play and shop in NY

What To Know

  • The mezzanine-level Treehouse Bar has a low-key scene with house cocktails and light eats
  • Corner King Studios and One-Bedroom Apartments have skyline views to the north and east; Deluxe Guestrooms face west to the Hudson and a dingy stretch of Canal Street
  • The rooftop pool is open from Memorial Day to Labor Day; there are seasonal DJ parties and brunch on the The Garden by David Burke, weather-permitting


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Minimal-chic hotel close to Soho’s best boutiques, with loftlike rooms, a farm-to-table restaurant and a rooftop bar

The Look

Artsy Soho loft. Although its façade is a muted glass and cement structure, the hotel’s minimal-chic common areas are a prelude to the modern guestrooms. Floor-to-ceiling windows flood the second-floor lobby with natural light, and fashionable lounge chairs, iron chandeliers with globe-encased Edison bulbs, and a curated playlist make for a stylish midday seating area. Peppered throughout are wooden garden boxes — from the entryway to the outdoor The Garden by David Burke — and artwork highlighting Soho’s creative history, including Sarah Frost’s wall mural of repurposed computer keys.

Bed & Bath

The 114 guestrooms and apartment-style suites evoke the expansive interiors of a Soho loft, with tall ceilings, handsome dark wood floors and hidden closets and seating areas with Midcentury chairs and dimmer-switch floor lamps. The bathrooms add sex appeal, with cocoa-brown tiled hardwood floors and a peek-a-boo glass wall that looks into the bedroom and out at the Manhattan skyline. Shy bathers, don’t fret: An electric curtain offers privacy with the flick of a switch. Bath amenities are peppermint-infused organic products by Intelligent Nutrients.


Chef David Burke creates farm-to-table cuisine in the subterranean kitchen, with such comfort dishes as pork chop crowned with cumin bacon, mango chutney and parsley onion rings, and monkey bread for two, which is a coma-inducing dessert of banana caramel, whipped cream and maple pecan ice cream. In the summer, crowds gather for weekend brunch and late night DJ parties on the Urban Garden deck. Although small, the seasonal rooftop pool — and a Grilled Pineapple Mojito (caliche rum, grilled pineapple, mint and lime) at JIMMY’s bar — offer respite after a day of shopping in Soho, as does the finger food at the mezzanine-level Treehouse Bar.

In the Area

Near Chinatown and Tribeca, The James is a great jumping off point at the southwest corner of Soho for exploring the best of lower Manhattan. Start the night with an Afternoon Delight (St. Germain elderflower liquor, Bison Grass vodka, rosé wine, a splash of soda) at the Treehouse Bar or take it up to JIMMY’s happening rooftop bar for a mixed elixir and 360-degree views. Broadway is one of the city’s main catwalks and also Soho’s chief retail artery; snag such designer tags as Lacoste, Armani Exchange and Topshop, or venture along the cobblestone side streets for Versace on Mercer, Liebeskind Berlin on Lafayette and Alexander Wang on Grand. Afterward, mull over some ceviche at La Esquina’s hidden brasserie, a sushi box at Blue Ribbon or the steak frites at French brasserie Balthazar (if the price tag is too hot for your wallet, snag a free morning Balthazar pastry in the hotel’s lobby).

How to Get There

The James New York- SoHo
27 Grand St
New York, NY 10013 United States


4.5 Very Good 1654 Reviews
Very good Location, could do with some improvements
Reviewed 11 hours ago

My partner and I stayed here for a few days last week. The location is great, walking distance to shops/ bars restaurants, canal st subway.

Upon arrival, we were a little underwhelmed by the service we received after seeing previous reviews about the staff being great. Very slow service and we were told we would be called if a room was free before 2pm and we did not receive any call and ended up coming back and checking in at 3pm.

The rooms are nice but small. Lovely bathroom, heated floor and lovely robes and towels and toiletries etc. Good blackout curtains (we had a corner room so the views were great when it was sunny.)

Housekeeping did an OK job, unfortunately each day we got back we noticed the floor was still very dusty (especially under bed and table) So our socks / feet etc became very dirty each evening just walking around! This is the main reason for not giving 5 stars.

Lovely roof top bar too but I can imagine this is better used in the Summer.

Overall, decent hotel for the area, little overpriced for what they offer though.

Great Service
Reviewed 3 days ago

Hotel is nice, but the staff was amazing. From the team at check-in to the woman in housekeeping this morning with the great smile to Kenny and his "can do" attitude while organizing transportation to the airport... the staff made all the difference.

Very good location and rooms - plus rooftop
Reviewed 3 days ago

Stayed at James for a week in January and enjoyed it a lot. Fresh and quiet rooms in a not too big hotel with nice service. Small lobby on the second floor with a couple of sofas and chairs leaving room for a chat before going out. Coffee and scones served complimentary too. The rooftop bar was nice but of course the pool was not really enjoyable in January. Looks good though! Location is good, with rather quiet streets and still close. I can really recommend it.

Nice location
Reviewed 5 days ago

The hotel was in a perfect location and the beds were really comfy. But the hotel haven't been updated in a while, and it looked a little run down. Also there was a lot of dust in corners and the cleaning was only surface cleaning, the floors, the bed and nightstands had stains from some kind of liquid that had been there for a while.

Fantastic Customer Service
Reviewed 6 days ago

Not only does this hotel have quiet, nicely appointed rooms, but their customer service is second to none. Johnny the Front Office Manager and Terrell were funny, friendly, and super helpful during some travel snags I ran into. I can not recommend this property highly enough.