3.5
Average 766 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Free continental breakfast, plus a daily wine and cheese reception from 5 to 6:30 p.m.
  • Located on the glam Upper East Side, steps from Museum Mile and Central Park
  • The thoughtful staff offers impeccable service and insider knowledge
  • READ MORE: 43 Things to Do for Free in NYC

What To Know

  • The elevator is an original 1920s Otis that lends a vintage feel
  • Guestrooms are on the small side, and some have sinks in the bedroom
  • A $12 resort fee per night will be collected at the Jetsetter checkout

Amenities

  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pet-friendly
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Overview

Romantic Upper East Side pied-à-terre with European-inspired design and a wine-centric happy hour

The Look

European charm meets Upper East Side elegance at this historic 1929 hotel. Original features like the 1920s Otis elevator are polished to perfection, and throwback touches, including mosaics of 20th-century New York by artist Stephanie Jaffe Werner, are a tribute to the building’s past. An intimate pied-à-terre design sets the tone in both the lobby’s reading nook — stocked with vintage books and an old-fashioned telephone — and the living room, which has airy floor-to-ceiling windows, metallic accents and a chess board decorating the coffee table.

Bed and Bath

The 50 cozy guestrooms are done up in a muted palette of seafoam and beige. Although the rooms are small (starting at 180 square feet), luxury details make up for the lack of space: Chandeliers dangle from the ceilings, Egyptian cotton linens hug the pillowtop beds, and original works by fashion photographer Deborah Turbeville adorn the walls. The bathrooms spoil with Beekman 1802 products and fluffy Frette robes.

Beyond

Nestled in a tree-lined street in the Upper East Side, this boutique hotel has all the trappings of a romantic B&B. A fresh spread of croissants, jams and cappuccinos greets guests in the morning, and a daily wine and cheese reception toasts the evening. But the best perk is the friendly staff, which goes above and beyond to make guests feel at home (if you miss happy hour, they’ll bring a glass of wine up to your room). Salud.

In the Area

Spend a day wandering through New York’s best-loved institutions on Museum Mile. The Met, the Guggenheim and the Neue Galerie are all within 10 blocks, and Central Park is just three blocks away. Whether you’re window-shopping or out for a serious spree, designer outlets from Prada and Oscar de la Renta to Tom Ford and Ralph Lauren dot this posh portion of Madison Avenue. Refuel with some old-school Italian fare at Elio’s, creative cocktails at The Writing Room and upscale French cuisine at The Simone (we love the goat cheese soufflé and pan-seared duck).

How to Get There

The Franklin Hotel
164 E 87th St
New York, NY 10128 United States

Reviews

3.5 Average 766 Reviews
Disappointed
Reviewed 2 days ago

Carpets are crunchy. Window has immediate brick wall. Bathroom had damaged ceiling and mold. No light on bathroom mirror (sink was right by the bed). Stained fabric headboard on bed. It was a rough night to say the least.

Friendly staff, poor breakfast, average rooms
Reviewed 2 weeks ago

The location is in proximity of several metro stations. The staff were friendly. the room didn't offer any view, we weren't confident the bed is properly clean or the washing chemicals they used made us itch

Bad experience
Reviewed 3 weeks ago

Stayed at Franklin for one night. Location is good. But the property was not good. Room was very small. Very small bathroom. Breakfast spread very incomplete. No room service. And the place was smelling. Overall bad experience

Disappointed this time
Reviewed 4 weeks ago

I was disappointed with my recent visit to the Franklin. No one helped us with our bags upon arriving or leaving. The carpet in our room badly needs to be replaced. It is stained and looks dirty. The furniture in the room off of the reception area has an extremely worn couch and chair. The restroom off of the reception area was clean as was our room and bathroom. The breakfast was very sparse. The first morning there was bread, small muffins, and cereal. The next day instead of bread there were small croissants. There was regular coffee, but no decaf and whole milk for the cereal and no skim or low fat milk. When I first stayed there 5 years ago, there was a wonderful cappuccino/expresso machine. It is no longer there. The wine and cheese reception consisted of 2 bottles of white wine. No cheese or crackers were available. In past stays, this reception was much better with some cheese offerings. Bottom line, I was very disappointed. The prices are high and service is low. It would not take much to spruce this place up with some new furniture in the reception area and new carpeting in the rooms. They cannot help the construction next door and it was not bothersome to us. The location is wonderful as it is close to Central Park, many museums, and the subway. The wifi worked great. The TV has only basic channels, so there is not much choice. I just wish the owners would listen to the reviews and do something about making improvements.

One Of The Worst!
Reviewed 1 month ago

The room was dark and dingy with very little space to walk around in for two people. Can’t even open the door all the way. Had view to nothing but a brick wall. There was only about 8 nches of closet space (see pictures). No room to place your luggage. I kept tripping over my suitcase on the floor because it was the only place to put it. Bathtub clogged and scummy. There was a drain pipe running down the corner of the bathroom and there was something hairy wedged between it and the wall (don’t even want to think it might be, but I think I saw a tail). Don’t walk barefooted in the room! Bathroom sink is not in the bathroom but across the bed. Get all the street noise. Got no sleep. Their complimentary breakfast was slices of white bread and coffee. The pictures posted to promote the hotel do not reflect what I saw at all. They also charge you an additional $24 for reserving thru a third party. All it really has going for itself is its proximity to Park Ave, the Guggenheim, Central Park, and the Metropolitan Museum of Art.