Sanctuary Hotel New York
What We Love
- Rate includes continental breakfast and WiFi
- The lobby’s coffee bar (which has sidewalk seating, too) serves up intense espresso drinks
- Glass-fronted showers will please the amorous (there is a curtain available to conceal the area)
What To Know
- Rooms are on the small side, and the sultry vibe is best for couples or singles (not families)
- No business center or on-site gym, but guests are given day passes to a nearby Equinox
- The only views to speak of are from the tables at Haven
- Free WiFi
- Parking On Site
A red carpet ushers you past an imposing doorman to the lobby, a fitting entrance for a hotel whose design would be equally at home in a Meatpacking District club. The light from the French chandeliers and mod fireplace is always dim, the low-slung couches and chairs are grouped for tête-à-têtes, and everything is upholstered in please-touch fabrics such as leather and velvet.
Bed and Bath
The 111 guestrooms are on the small side but make excellent use of the available space, with work desks, slim closets and tons of storage spread among two nightstands and a plush bench at the foot of the bed. Studded leather headboards that go up almost to the ceiling act as anchors for comfy beds with crisp sheets, and an elaborate chandelier lights the room. Bathrooms are equally decadent, with double vanities, shiny marble floors and glass-walled rainfall showers.
Downstairs there’s a lounge bar that becomes a breakfast area each morning. But the real stunner is Haven, a fabric-draped, Moroccan-tinged rooftop bar. Join the local afterwork crowds for cocktails or grab a seat at the communal table to make friends while supping on comfort fare such as kobe beef sliders and grilled cheese with tomato soup.
How to Get There
The Hotel was spot on for sightseeing, right by Times Square.
The room had the best shower ever and the only downfall was there wasn’t enough wardrobe space.The staff were amazing, so friendly and the free coffee was a must when leaving in the morning.
We did find the breakfast a little boring after 5 days so we went to a cafe on a couple of occasions but on my partners birthday we had the best sushi and the waiters sang her Happy Birthday. The roof bar was a good experience and really enjoyable and the food was good.
This is definitely a five star hotel and the best service staff I have ever experienced. When I called for the first time I spoke to Andrew, very pleasant over the phone. I accidentally deleted my confirmation and asked him to send me a new one. He also let me know about their STAR program that would help with restaurant reservations or sight seeing opportunities. He was amazing with everything and exceeded all of my expectations. The crew there, Andrew, Karen, Larissa and Savan were all so accommodating. I really can’t say enough wonderful things about them. They all made our trip so memorable and I’ll definitely be going back in January and will be telling everybody I know to stay at Sanctuary. Such amazing and attentive staff and service.
Loved our two-night stay in this hotel - lots of great features! Perfect location for NYC, so close to a lot but on a quiet street (the construction noise did not bother us at all). Small, cool hotel with very nice staff. The rooms are small, even smaller than they look online. But for two nights it was fine for us. (although the bathroom is very tiny, so is the closet)! We paid $225 per night on a last minute app - IMO these rooms are NOT worth the $400-500 they charge on their website.
Haven is cool - rooftop bar with pricey drinks but you can see a bit of Times Square...we only went once b/c there was too much else to do!
As for drawbacks, the furniture in the lobby is a mess - ripped couches, rugs with bare spots. It was embarrassing bc a friend met us there. Surprising too, b/c rest of hotel very nice and well-kept. I think lobby gets lots of Haven traffic? People complain about the breakfast but its FREE and has pastries, coffee, yogurt and fruit. There are literally eight million places to go eat in NYC, so I don't get this one...
This hotel also close to two subway lines so that was helpful!
Loved this place and hope to stay there again!!
This hotel is perfectly situated between 5th Avenue and Times Square and within easy walking of many attractions, restaurants and theatres. The staff are excellent. Very helpful and knowledgable. Our room was small but had everything you need. We had a complimentary breakfast which was a really nice touch and set us up for the day. There is a lively rooftop bar which had a good atmosphere. We didn't eat in the restaurant. I would thoroughly recommend this hotel especially for the location.
Just got back from a 5 night stay. The location was perfect 3 mins from time square. Staff were helpful, polite and informative. The room was lovely very clean and all necessities except a kettle. As a brit I don't function without my morning cuppa. Also didn't have a bottle opener for the beer in the mini bar.
The hotel was very clean and calm in a busy area hence the name I guess.
There is a major building project under going opposite the hotel that starts at 6.30am which is not ideal when exhausted from sight seeing.
They advertise the rooftop bar outside to the public but once in there if your face or attire didn't fit they turned you away with the excuse that there's "an event" - this was witnessed several times and was unpleasant. Residents go up automatically.
The breakfast whilst it did it's job it was lacking in more variety and little things like spoons on the tables etc.
The lights in the room for the bathrown were very unpredictable didn't always work.
Office block directly across saw straight into our rooms - tinted windows or screens would have been nice!
These are only small niggles. I would definitely stay again the location is perfect and it's a pleasant stay all in all.