What We Love
- CYC Fitness, the spinning studio right underneath the hotel (spinning shoes are free)
- The Yorgo Alexopoulos light sculptures in the lobby, which project animation graphics
- The all-in-one nature of the hotel: gym, blowout bar and a 24-hour convenience store are all in the building
- City Kitchen, the food hall that opened in 2015, is home to seven made-in-New York vendors including Luke’s Lobster and doughnut shop Dough
What To Know
- The Times Square location – with all that that implies – isn’t for everyone, but you could watch the views from the windows for hours
- The morning pastries served in the hotel’s restaurant, District M, are from New York’s best European bakeries, including Balthazar
- Standard rooms are small, but there’s free HBO
- Free WiFi
- Parking On Site
This hotel is busy almost 24 hours a day, just like the city it live in. Every detail, from the accent walls of yellow, blue, and red, chosen to mimic the colors of the city’s subway lines, to the murals and photos of New York street scenes is designed to emphasis its urban setting. Almost everything is oversized—there are more than 1,300 rooms, while the fitness studio outstrips those in most hotels—but that makes sense for something in this location. Guest rooms are compact but have several thoughtful touches, including work desks and blackout shades for the windows, while the executive suites have pull-out sofas that can sleep two.
In the Area
Times Square, overflowing with tourists, chain restaurants, souvenir shops, and flashing neon lights, isn’t for everyone, but there’s no arguing with the fact that it’s convenient for exploring: all of Midtown is within walking distance, including the Empire State Building, Macy’s and Rockefeller Center. Broadway’s theaters are a stone’s throw away, and the 42nd Street subway station is just one block from the hotel.
How to Get There
This is a great value for a hotel close to everything you’ll want to see in New York!! You’re a block from any Broadway show, a easy stroll to Central Park and a short subway or cab to Wall Street. The hotel itself has excellent staff that understands customer service. When we come to NYC the Row is our home!!
We didn't stay in the hotel, and we have not even booked the the hotel. I think there is a mix-up here.we just checked the facility and the price online but decided to stay elsewhere bt we did not actually stay there.
My mother, daughter and I recently stayed with Row NYC for an 8 night stay while my daughter took part in a Broadway Dance camp. The room was booked through the camp, so I have no experience with the booking process. We arrived a day late as our flights were cancelled due to weather in the area so we drove overnight to make it in time for camp. We arrived at about 7am on a Saturday morning and at that time there were only a couple of people in line. Check-in went smoothly and quickly. Room keys are kind of cool in that they double as a souvenir luggage tag after your trip.
There seems to be quite a few objections about the elevator, but we LOVED it! You type in your floor number and it tells you which elevator to wait for. We found this so efficient, no constantly stopping on floors for people that won't fit in with you. The longest we waited was maybe 5 minutes.
Our room was on the 14th floor. Small, but comfortable for us. What would be great is if their beds were elevated so that you can store luggage under them. The beds were comfortable. The bathroom is tiny, but again, nothing we couldn't handle. The view was great.
The hotel has both ice machines and water bottle filling machines that also provide hot water. This was perfect for us as we brought along our water bottles so we wouldn't have to pay a premium for water. It would be great if they had mini fridges, but we actually ended up buying a styrofoam cooler from the Food Emporium(about 5 blocks away) to store some things for breakfast.
Speaking of food.....its expensive! A yogurt parfait....10.95! We saved ourselves a ton of money by picking up some groceries at the Food Emporium. They also have a buffet that charges $9.99/lb and has a ton of options! I highly recommend walking the few minutes up the road in you want to pinch some pennies!!
Location....FANTASTIC! You are so close to everything(especially Times Square and the Theatre District). Central park is about 20 blocks away, Radio City Music Hall and Rockefeller Centre are also a close walk. The Subway is nearby as well. Easy and cheap to hop on if you want to go see the Statue of Liberty or the 9/11 Memorial. About 10minutes and $6 round trip to get there.
Over all, we would stay here again!!
The hotel lobby was very busy when I arrived but check in was fairly quick and the staff member was very nice. The room was great for a short stay or 3 nights. Nicely appointed room and bathroom. The bed was surprisingly more comfortable than I had expected since I sleep on a sleep number bed at home I'm a little spoiled about mattress comfort. I would definitely stay here again if I need to stay in the theater district. For the price I was very very happy with the experience.
Overall, our experience was good, not great. For the price we paid for our stay, we expected more, especially with an upgrade to a “premium” room. No fridge was probably the biggest room drawback with food prices in NYC being what they are, so not being able to store any perishables in the room was a drain on our wallets. The biggest drawback is the wait time on elevators during peak hours. They need a professional bellhop or a new algorithm for the elevator assignments. That being said, all of the staff members were friendly and helpful, and the location in the heart of the Theatre District was perfect for access to shows.