98%
Members Recommend
4.5
Very Good 4983 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Design hotel in the heart of New York’s Garment District
  • Exceptional Empire State Building views from the sprawling rooftop bar
  • Bespoke furnishings, high ceilings and an industrial look in the 197 guest rooms

What To Know

  • Valet parking is available for a fee
  • Pets are permitted at an additional charge

Amenities

  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
City Dining Drink Eat Modern Bar restaurant

Overview

Hip 1920s-style sleep, with a locavore restaurant, rooftop bar and Empire State Building views

The Lowdown

Located on a rapidly transforming block in the heart of Manhattan’s Garment District, the Refinery Hotel is a hip, 1920s-inspired sleep. Behind the neo-Gothic façade, the elegant lobby is all sculpted Venetian plaster and limestone beneath 20-foot ceilings, while the guest room floors channel the building’s former life as a millinery factory and tea salon with brass fixtures, brushed oak hardwood floors, vintage fashion tomes, and bespoke sewing machine–style desks. While rooms range from 250 to 500 square feet, they feel even larger thanks to 12-foot ceilings and oversize windows, while the familiar reclaimed industrial look is kept fresh with large-scale modern artwork. The tastemaking team behind NYC’s Park Avenue Tavern is at the helm of the hotel’s signature Parker & Quinn restaurant, which has a locavore menu and impressive show kitchen. Weeknight live music—from piano to jazz and DJ dinners—score prohibition-era cocktails at Winnie’s Lobby Bar. But the true showstopper is the 3,500 square foot rooftop bar with its cinematic views of the Empire State Building and New York skyline.

In the Area

The Refinery Hotel’s Midtown address puts you close to all of NYC’s classic sights. First-timers shouldn’t miss the Empire State Building, a stroll through Grand Central Terminal or a quick photo opp in Times Square. A few blocks south, pick up gifts for home at Macy’s or head over to all the shops of Fifth Avenue (the best are below 23rd street). Get a culture fix at MoMa, a must-visit Midtown museum housing the world’s best collection of modern masterpieces, or thumb your way through an original Gutenberg Bible and Mozart’s own copy of his Symphony in D Major at the Morgan Library and Museum.

How to Get There

Refinery Hotel
63 W 38th St
New York, NY 10018 United States

Reviews

4.5 Very Good 4983 Reviews
Exceptional!
Reviewed 4 days ago

The Refinery is excellent. The location is perfect for shows, business, or sightseeing. The atmosphere was great and the room was spotless. The staff was exceptional and always greeted us with a smile. Bobby was particularly helpful with directions and information about local hidden gems. Can't wait to come back!

Amazing Hotel
Reviewed 4 days ago

First trip to New York City on our honeymoon, stayed at the Refinery Hotel between 4/3/19 to 11/3/19, this hotel was fantastic, staff were really friendly, room was just what we were looking for. If you're wanting a quick meal there is a great restaurant at the back of the hotel adjoining called Parker and Quinn. A bar within the hotel which was nice and relaxing, if your'e wanting more they have a rooftop bar which is a bit livelier and has a great view of the Empire State building. I have to mention Bobby who worked there, he was so friendly, made us feel welcome and when it came to recommendations for restaurants or bars he was really helpful and on a few occasions we wouldn't have found places without him! Great trip.

Amazing hotel and even better staff
Reviewed 6 days ago

I stayed at the refinery in Feb/Mar 2019. I took my girlfriend to NY for her birthday and to propose. Firstly, the hotel is beautiful and in a great location. The staff are brilliant when you arrive.
We had some issues during the stay where my travel agent had taken money from me without actually paying for the room which came as quite a shock when we found out on my girfriend's birthday. The staff were absolutely amazing and so understanding of the situation which had the potential to ruin our whole trip. Aliyah (sorry if spelt wrong) in particular, was fantastic. I can't explain the stress that we went through and how helpful and polite she was the whole time. They even left a birthday cake and bottle of wine in the room for us.

I genuinely cannot recommend this hotel anymore and they should be really proud of how great the staff are, especially Aliyah who was amazing.

Great hotel and great people.

Larget boutique style hotel in good location with cool rooftop bar
Reviewed 6 days ago

The hotel is a boutique type hotel but fairly large in size. The location is good close to Bryant Park and to Times Square. It has an nice entrance area with a cozy bar at the entrance. The staff, dressed up with checkered shirts, is helpful and pleasant. The room has all amenities you expect in a good hotel. It seems relatively recently refurbished, but if you look at the details it is a little sloppy, like the windows paint, the not well closing curtains and a noisy airco, relatively old heating in bathroom.There is not a lot of room for your clothes, but for a few nights it is fine.
Then the hotel breakfast area, which opens at seven, very pricy for an average quality. Paid 50 usd for eggs, (not freshly) pressed orange juice and a bad cappuccino.

Overall nice place to be but eat breakfast at Kaiser around the corner for less than half price and much better quality.

A great find near Bryant Park
Reviewed 7 days ago

From the check in staff to my hotel room and the roof top bar, the experience was 5 star.
The service was genuinely welcoming, professional and service minded without upper crust attitutde associated with many 5 star hotels. The room offered a high standard with character and plenty of comfort. The shower did have a bit of fluctuating pressure, but not enough to make it irritating. I really enjoyed my glass of wine and dessert at the roof top bar filled with a lively crowd of locals on this Saturday night offering several areas to sit for more or less activity. The lobby lounge with a small band playing softly looked very inviting had I needed a bit of peace.
The free coffee in the lobby in the morning was very welcoming as I was waiting in the lounge to be picked up for the day's events.