71%
Members Recommend
4.0
Very Good 7673 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Old school, traditional decor with a prime location across from Central Park
  • Rooms are spacious by New York standards
  • Central Park views from most common areas and rooms
  • Luxurious June Jacobs bath products
  • Dogs are permitted at an additional cost

What To Know

  • Executive-level rooms are the only ones to have been recently updated
  • Food and drinks are a bit pricey at Harry’s New York Bar and the Park Room
  • No minibars in the rooms, but there is a grab 'n' go shop on the first floor

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
  •  Room Service
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Old New York glamour downstairs, serene digs upstairs with million-dollar Central Park views

The Lowdown

Opened in 1971, the 46-story Park Lane Hotel looks directly at the southern end of Central Park, offering some of the most striking views in the city. Oversize crystal chandeliers, towering floral arrangements, and marble floors set a stately tone in the lobby, tempered by a more traditional color scheme of taupe, silvery blue, and bronze. The 628 spacious rooms are more tranquil, with picture windows, bedside armchairs, and panoramic views of the park, 58th Street, or the surrounding hotels, as well as Samsung flat-screen televisions. The luxe bathrooms feature June Jacobs bath products. On the second floor, the 96-seat Park Room restaurant, visited by luminaries such as Aretha Franklin, has an entire wall of floor-to-ceiling windows, so diners can take in the view of tree-lined Central Park South from the plush sea-foam velvet booths while enjoying the seasonal European fare (think crisp duck leg confit and duck sausage with braised cabbage, caraway spaetzle and lingonberry compote). Next door, Harry’s New York Bar serves cocktails for the sweet tooth crowd (strawberry martinis, passion fruit bellinis) from behind an old-school, dimly lit oak bar.

In the Area

Walk across the street to wander the 843 acres of Central Park. Take advantage of the dense Upper East Side rolodex of museums and art galleries, which are all within walking distance, including the Museum of Modern Art, the Frick Collection and the Museum of Art and Design. Some of New York’s top culinary experiences are within a few block’s stroll of the hotel, including Thomas Keller’s tasting menu tour de force, Per Se. Even if you’re not traveling with little ones, FAO Schwarz is a toy store experience for all ages (go ahead, jump around on that Big piano keyboard). At night, catch a combo at Jazz at Lincoln Center or revel in the Deco grandeur of the Paris Theatre movie house.

How to Get There

Park Lane Hotel
36 Central Park S
New York, NY 10019 United States

Reviews

4.0 Very Good 7673 Reviews
Reliable value
Reviewed 4 hours ago

While this property hasn’t been updated in a while, it is still a very solid value given the location and the size of the rooms. This was our second stay, and it helped to know what to expect. Staff is very courteous and efficient. The hotel seems popular with people from all over the world. Central Park is just out the front door. 5th Avenue shopping and Columbus Circle are within an easy walk. The hotel front door is on 59th, facing Central Park, but there is also a back entrance off 58th that seems easier for drop-off and pick-up, with a semi-circular driveway. Easiest side to get a cab is still on 59th street, where doormen will gladly assist in hailing one. Cafe in lobby can get very busy in the morning; be prepared for a 5-10 minute wait, but good variety and decently priced. Harry’s has a good menu but is a bit small and more of a bar atmosphere than a restaurant. We will definitely stay here again.

Wonderful Hotel, Ticked the Boxes
Reviewed 6 hours ago

Best Location on the Park, Beautiful Finishings, Friendly & Helpful Staff, Afternoon "Happy Hour" was well stocked, Good WIFI, Easy check-in and check-out process, our room was on the 25th storey facing the Park and made our trip to NYC perfect

Poor customer service and nothing special
Reviewed 7 hours ago

My family flew in for my wedding and stayed at Park Lane. My mom used the hotel room iron to iron my dad's white button shirt on a Friday, the day before the wedding. The iron left rust stains on the shirt. My mom brought it to the front desk and the reception guy said they would dry clean it, and asked when she needed it by, to which my mom responded, 'by tomorrow', as in the next day. My dad went to go buy a new shirt anyway for back up, just in case. His shirt never arrived on Saturday, but on Sunday, and my credit card was charged for the dry cleaning. I talked to the same guy that my mom first spoke to, with the itemized receipt in hand (indicating the dry cleaning fee and over night fee). He cleared the credit card charge, but strongly and rudely denied of having agreed to a timeline of having the shirt done on Saturday. No apologies were mentioned for any inconvenience that this has caused our family. If anyone cares about how they look, they know that buying a properly fitted shirt is not easy to find. In the end, my dad wasted time looking for a new shirt, and fronted the cost of said new shirt.

Otherwise, really expensive for a mediocre room.

Horrible
Reviewed 1 day ago

This was the worst hotel! The management team is rude, not helpful and the bathrooms are filthy!!! I would not recommend this hotel to anyone. I had been staying her for 25 plus years, but this last visit proved to be the last! HORRIBLE!

An Old nightmare
Reviewed 2 days ago

This is the worst and most expensive hotel ever. A nightmare. First night the room was stinky we changed room into another one which had a leaking toilet and broken lamp. This is really a bad old hotel with a very good location. The employees are extremely rude, and they act as if they were doing you a favor. The price for this nightmare: more than 500 USD per night. We booked through Booking.com and when we arrived we had to pay additional 30 USD as an extra hotel fee for afternoon snacks, using the gym etc. If guests keep on using this kind of hotels they will never have to renovate or improve. I was my whole stay really upset. There are other options available in the same location much cheaper and new. I do not understand how people can still pay for something like this. Take a look at the pictures.