Park Lane Hotel
What We Love
- Old school, traditional decor with a prime location across from Central Park
- Rooms are spacious by New York standards
- Central Park views from most common areas and rooms
- Luxurious June Jacobs bath products
- Dogs are permitted at an additional cost
What To Know
- Executive-level rooms are the only ones to have been recently updated
- Food and drinks are a bit pricey at Harry’s New York Bar and the Park Room
- No minibars in the rooms, but there is a grab 'n' go shop on the first floor
- Free WiFi
- Parking On Site
- Room Service
Opened in 1971, the 46-story Park Lane Hotel looks directly at the southern end of Central Park, offering some of the most striking views in the city. Oversize crystal chandeliers, towering floral arrangements, and marble floors set a stately tone in the lobby, tempered by a more traditional color scheme of taupe, silvery blue, and bronze. The 628 spacious rooms are more tranquil, with picture windows, bedside armchairs, and panoramic views of the park, 58th Street, or the surrounding hotels, as well as Samsung flat-screen televisions. The luxe bathrooms feature June Jacobs bath products. On the second floor, the 96-seat Park Room restaurant, visited by luminaries such as Aretha Franklin, has an entire wall of floor-to-ceiling windows, so diners can take in the view of tree-lined Central Park South from the plush sea-foam velvet booths while enjoying the seasonal European fare (think crisp duck leg confit and duck sausage with braised cabbage, caraway spaetzle and lingonberry compote). Next door, Harry’s New York Bar serves cocktails for the sweet tooth crowd (strawberry martinis, passion fruit bellinis) from behind an old-school, dimly lit oak bar.
In the Area
Walk across the street to wander the 843 acres of Central Park. Take advantage of the dense Upper East Side rolodex of museums and art galleries, which are all within walking distance, including the Museum of Modern Art, the Frick Collection and the Museum of Art and Design. Some of New York’s top culinary experiences are within a few block’s stroll of the hotel, including Thomas Keller’s tasting menu tour de force, Per Se. Even if you’re not traveling with little ones, FAO Schwarz is a toy store experience for all ages (go ahead, jump around on that Big piano keyboard). At night, catch a combo at Jazz at Lincoln Center or revel in the Deco grandeur of the Paris Theatre movie house.
How to Get There
The service was not very good Some of the front desk people were ok. The woman who cleaned our room was lovely. Otherwise the staff was pretty rude. Especially security and room service. I wouldn’t recommend it other than the location.
First time to New York! Special birthday, checked in and wasn’t impressed with the city view! Checked with the front desk and they upgraded us to Central Park view! Wow! They have a complimentary happy hour everyday with a view of the park! Wow! One of the staff members that was working the happy hour Chris was so friendly and went out of his way to make us feel special! Great location for walking to everything!
The manager took a personal interest in making sure we were well taken care of. Rooms were clean and spacious with comfortable bedding.
Tried the coffee shop several mornings and the food was good.
Hope to visit again soon.
I stayed at this hotel last week for 4 nights. I was disappointed for several reasons. The room, albeit larger than most city hotel rooms did not have a view of the park and cost $500 a night, paid for up front, once all surcharges, taxes, facility use fees, etc. were added in to the total. The bathroom had not been renovated, appearing to me, since the late '80s very early '90s. With the bath tub and shower faucets, one did not need to turn cold water on in order to have a hot shower; in addition, they both turned in the same direction; to the right. The water pressure for the sink had to have restrictors removed, in order to get more than a trickle of water; it took two requests from maintenance to get this, which was prompt, but then the sink took a very long time to drain, without using a plug; as if it was stopped up and that was the reason for the restrictors in the first place. The first night I was given one wash cloth, one hand towel and 6 bath towels. Every day, I removed the DO NOT DISTURB SIGN" between they hours of !0:00am and no later than 11:30am, on one morning only. Every day I had to call housekeeping to get room service. I called housekeeping to inform then whenever I was leaving just in case. The last night was the last straw, having to call two times, after 9:00pm to get a towel change and room made up. On that last day, the room was not made up when I left at 4:30pm, so actually housekeeping was called two times, and the operator a third time because the manager on duty did not answer the phone. He/she? also did not answer the phone one late afternoon, but before 5:00pm. One should not have to request room service paying $500 a night. There were no PLEASE MAKE UP THE ROOM SIGNS provided. It is for this reason that I will not return, and there are several midtown hotels in the '50s, where the cost may be a little less or a little more, but hopefully there will be a better housekeeper manager, or enough housekeepers employed to service rooms without Park views.
The hotel is directly across from the park and close to a subway stop. We spent four days in an "executive, park view, junior suite." The view from our room was fabulous. Our room was very large, although called a suite, did not have a separate sitting room. There was a sitting area, with two big chairs and a sofa and a desk with a chair. The furniture must have been nice in its day, but was old and a little faded with a few stains. There was ample room for clothing, with two closets as well as a large bureau. The bed was comfortable and you could sit up and see the park. The bathroom featured a tub/shower, but the fixtures were somewhat old and need to be replaced. We were surprised that a hotel that considers itself a luxury hotel did not have nice towels. Also missing was an in room self serve coffee/tea service most modern hotels provide. The hotel charges a pricy facilities fee in exchange for a fitness center, nightly appetizers and cocktails and internet service. The staff was friendly, but not always competent.