Excellent 889 Reviews
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What We Love

  • Prime location, just one block from Central Park
  • Stunning 25th-floor indoor lap pool with a view of Carnegie Hall
  • Spacious light-filled suites with spa-like bathrooms and covetable Le Labo amenities
  • A 13,000-square-foot wellness spa

What To Know

  • New flagship of the legendary hotel brand
  • Located on first 25 floors of the 90-story One57 condo tower
  • Guests get first dibs on Premier Seats at Carnegie Hall, with access to the music venue's VIP Patron Lounge and a backstage tour


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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A five-star property set in a luxury condo-tower on Manhattan's West 57th Street (a.k.a. Billionaires' Row)

The Lowdown

This five-star flagship (set in the first 25 floors of the One57 tower) is awash in discreet luxury and is housed in an ultra-luxe condo skyscraper, where penthouses run north of $90 million. The hotel’s steely black street entrance resembles a bank more than a hotel; inside, a minimal-chic entry with 35-foot ceilings keeps it cool with gray stone, marble and artworks including a Daniel Libeskind stainless steel “Spirit House Chair” fronting a spiral staircase. There is no front desk; rather, there’s a phalanx of iPad-equipped clerks to attend to your every need. For all the sleek style on the lower floors, you step off the elevator into a warm, wood-paneled hallway with a residential vibe. The guestrooms are spacious, starting at 500 square feet, with wood hues complimenting sleek modern furnishings and floor-to-ceiling windows. The large bathrooms are stocked with Le Labo toiletries and come with soaking tubs and rainfall showers. Wrap up the day with a massage at the stunning 13,000-square-foot spa or a swim in the gorgeous 25th-floor lap pool. The on-site restaurant, Back Room, is helmed by chef Sebastien Archambault, veteran of DC mainstay Blue Duck Tavern at the Park Hyatt Washington; standout dishes include a 120-day dry-aged bone-in ribeye for two.

In the Area

About that Carnegie Hall joke; many attribute it to Jack Benny, but the joke didn’t start with him. In fact, the hall, which opened in 1891, doesn’t know who first delivered the famous punch line — but it still draws in visitors daily for memorable performances as it celebrates its 125th season. Head uptown two blocks for the entrance to Central Park, with its 843 acres of grassy knolls, picturesque bridges and gurgling fountains. Or go four blocks south for more than 150,000 photographs, sculptures, drawings and prints at the Museum of Modern Art.

How to Get There

Park Hyatt New York
153 West 57th Street
New York, NY 10019 United States


expected more

we stayed on points, otherwise it would have been difficult to have afforded the hotel. that said, it would have been nice to have been assigned a room with a better view -- we had a sparkling view of brick walls and other buildings' windows and water tanks.

the phone call buttons for departments like housekeeping, concierge, did not work, though the touchscreen buttons for the desk phone did. the iPad was functionally useless given the lack of ability to hold charge.

le labo products in the bathroom were alright, but I preferred the Aesop products at the Park Hyatt in Seoul.

service from front desk and room service at times was brusque and curt, not friendly, surprising for a hotel of this caliber. However, housekeeping was excellent.

they do not have a real restaurant, which is disappointing for a hotel at this level. The Living Room is more of a lounge and bar, and food prices were exorbitantly high.

the room itself was very nice but there could have been more soundproofing from the hallway.

if it weren't for the spa/pool which appealed to my wife, and the gym which admittedly is better here, I think we preferred overall the Andaz -- better dining options, a bit of a better value.

Poor food

When you are spending $900 a night, you expect the food to be as high of quality as the physical environment....the food needs a lot of attention. Stayed at the Hyatt Vendome in Paris and the food was outstanding.

Superb rooms, beautiful property and great location

Excellent stay at this 5-star hotel. Highly reccomend if your looking to stay in Midtown and have a flexible budget. Rooms have great amenities; heated floors, great showers and luxurious furnishings. Looking forward to next visit!