4.5
Very Good 1986 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Prime location, just one block from Central Park
  • Stunning 25th-floor indoor lap pool with a view of Carnegie Hall
  • Spacious light-filled suites with spa-like bathrooms and covetable Le Labo amenities
  • A 13,000-square-foot wellness spa

What To Know

  • New flagship of the legendary hotel brand
  • Located on first 25 floors of the 90-story One57 condo tower
  • Guests get first dibs on Premier Seats at Carnegie Hall, with access to the music venue's VIP Patron Lounge and a backstage tour

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

A five-star property set in a luxury condo-tower on Manhattan's West 57th Street (a.k.a. Billionaires' Row)

The Lowdown

This five-star flagship (set in the first 25 floors of the One57 tower) is awash in discreet luxury and is housed in an ultra-luxe condo skyscraper, where penthouses run north of $90 million. The hotel’s steely black street entrance resembles a bank more than a hotel; inside, a minimal-chic entry with 35-foot ceilings keeps it cool with gray stone, marble and artworks including a Daniel Libeskind stainless steel “Spirit House Chair” fronting a spiral staircase. There is no front desk; rather, there’s a phalanx of iPad-equipped clerks to attend to your every need. For all the sleek style on the lower floors, you step off the elevator into a warm, wood-paneled hallway with a residential vibe. The guestrooms are spacious, starting at 500 square feet, with wood hues complimenting sleek modern furnishings and floor-to-ceiling windows. The large bathrooms are stocked with Le Labo toiletries and come with soaking tubs and rainfall showers. Wrap up the day with a massage at the stunning 13,000-square-foot spa or a swim in the gorgeous 25th-floor lap pool. The on-site restaurant, Back Room, is helmed by chef Sebastien Archambault, veteran of DC mainstay Blue Duck Tavern at the Park Hyatt Washington; standout dishes include a 120-day dry-aged bone-in ribeye for two.

In the Area

About that Carnegie Hall joke; many attribute it to Jack Benny, but the joke didn’t start with him. In fact, the hall, which opened in 1891, doesn’t know who first delivered the famous punch line — but it still draws in visitors daily for memorable performances as it celebrates its 125th season. Head uptown two blocks for the entrance to Central Park, with its 843 acres of grassy knolls, picturesque bridges and gurgling fountains. Or go four blocks south for more than 150,000 photographs, sculptures, drawings and prints at the Museum of Modern Art.

How to Get There

Park Hyatt New York
153 West 57th Street
New York, NY 10019 United States

Reviews

4.5 Very Good 1986 Reviews
Honesty, Integrity and Exceptional Customer Service
Reviewed 10 hours ago

My husband and I recently stayed at the Park Hyatt, and from the minute we walked through the front doors of the hotel, we were treated like VIPs. We also experienced exceptional service by housekeeping staff. I had accidentally left some expensive diamond earrings on the desk in our room while out in town. When I returned to the room, the earrings were right where I left them, and the room had been made up. Housekeeping was also very responsive anytime we called for their services, whether for ice, or to come help us with a broken glass. They were friendly, honest, and took a great amount of pride in their work. We look forward to staying there again.

Hospitality at it’s best.
Reviewed 4 days ago

From arriving to departure we have been taken care of in the way Park Hyat is known for.
Great concierge service to get your stay or whatsoever organized.
Room service is one of the best.
Stunning pool.
All over the design of the hotel is also exceptional.

This Hotel NEVER Disappoints!
Reviewed 5 days ago

This is part of Hyatt's Luxury Brand. The rooms are well appointed and pleasing to the eye. The kind front desk staff always updates me when they can. I love the comfort of the rooms and the large baths. The bath tub by the window is such a nice touch! After a long day in the city to retire with a nice glass of wine in that tub is so soothing.

Thank you again for making our last stay so special! Great staff, great location, great accommodations!

Elegant, contemporary and superb
Reviewed 6 days ago

Beautiful contemporary hotel, great location. Close to Central Park, Times Square and all the great shopping! Friendly polite staff and epically clean and spacious rooms. Who knew that Hyatt had theses superb 5 star hotels?? I’d definitely rebook at this hotel!
Only complaint was the howling wind outside our window :(

A Hotel that combines an amazing location with luxury and high levels of service
Reviewed 6 days ago

Just returned from a visit to NYC and we love, love, love this hotel!!! New York is an exciting city but the Park Hyatt brings calm! We love the location being near Central Park, wonderful shopping of 5th Avenue and a cadre of first class restaurants that are within walking distance of the hotel. When we arrived at the door of the hotel, all of the tensions of our travel day quickly melted away as we were greeted by a wonderful doorman who organized us, directed us to check in, gave us bottles of water and swept us with ease to check in. Check in was seamless with a quiet, relaxing and highly efficient and quick check in process. The hotel is stunning with the background of relaxing music. The hotel is immaculate and the art work in the setting of a beautiful structure took our breath away. The accomodations are modern with wonderful bedding and toiletries. The housekeeping staff are kind and caring and the beds are so comfortable, they induce a quick hypnotic sleep. No matter where we went during our visit, we looked forward to entering through the giant doors of the hotel to our special hotel. The pool and spa area are amazing and the bar was high energy during peak times yet the staff was so competant, it created a wonderful atmosphere to visit with friends and catch up.As we left, tears came from our eyes. We felt as if we were leaving our home, but we cannot wait to return.