4.5
Very Good 2068 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Prime location, just one block from Central Park
  • Stunning 25th-floor indoor lap pool with a view of Carnegie Hall
  • Spacious light-filled suites with spa-like bathrooms and covetable Le Labo amenities
  • A 13,000-square-foot wellness spa

What To Know

  • New flagship of the legendary hotel brand
  • Located on first 25 floors of the 90-story One57 condo tower
  • Guests get first dibs on Premier Seats at Carnegie Hall, with access to the music venue's VIP Patron Lounge and a backstage tour

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

A five-star property set in a luxury condo-tower on Manhattan's West 57th Street (a.k.a. Billionaires' Row)

The Lowdown

This five-star flagship (set in the first 25 floors of the One57 tower) is awash in discreet luxury and is housed in an ultra-luxe condo skyscraper, where penthouses run north of $90 million. The hotel’s steely black street entrance resembles a bank more than a hotel; inside, a minimal-chic entry with 35-foot ceilings keeps it cool with gray stone, marble and artworks including a Daniel Libeskind stainless steel “Spirit House Chair” fronting a spiral staircase. There is no front desk; rather, there’s a phalanx of iPad-equipped clerks to attend to your every need. For all the sleek style on the lower floors, you step off the elevator into a warm, wood-paneled hallway with a residential vibe. The guestrooms are spacious, starting at 500 square feet, with wood hues complimenting sleek modern furnishings and floor-to-ceiling windows. The large bathrooms are stocked with Le Labo toiletries and come with soaking tubs and rainfall showers. Wrap up the day with a massage at the stunning 13,000-square-foot spa or a swim in the gorgeous 25th-floor lap pool. The on-site restaurant, Back Room, is helmed by chef Sebastien Archambault, veteran of DC mainstay Blue Duck Tavern at the Park Hyatt Washington; standout dishes include a 120-day dry-aged bone-in ribeye for two.

In the Area

About that Carnegie Hall joke; many attribute it to Jack Benny, but the joke didn’t start with him. In fact, the hall, which opened in 1891, doesn’t know who first delivered the famous punch line — but it still draws in visitors daily for memorable performances as it celebrates its 125th season. Head uptown two blocks for the entrance to Central Park, with its 843 acres of grassy knolls, picturesque bridges and gurgling fountains. Or go four blocks south for more than 150,000 photographs, sculptures, drawings and prints at the Museum of Modern Art.

How to Get There

Park Hyatt New York
153 West 57th Street
New York, NY 10019 United States

Reviews

4.5 Very Good 2068 Reviews
beautiful hotel
Reviewed 1 day ago

My husband and I stayed at this upscale hotel for 3 nights, super clean and updated, it totally met with our expectation and more, love the great service & amenities, unbeatable location accross from Carnegie Hall and Russian Tea Room.

Visit New York FOR the Park Hyatt
Reviewed 2 days ago

Simply, all of our hotel stays will be compared to our stays at the Park Hyatt New York. It was our first experience in the area and with the Park Hyatt brand a couple of years ago, and we have come back now and have had an even better time (and we came into it with very high expectations). Those high expectations were surpassed.

Our most recent stay was for my wife's birthday. I reached out to the guest relations before we made the trip and mentioned the occasion, as well as inquiry about a keepsake or two to bring back. Karina (who is the Front Desk Manager and a special person who represents the excellence of this location) responded, and went above and beyond. There was a beautiful cake and truffles from the restaurant, champagne, and the most thoughtful selection of gifts (and a hand-written note which was such a nice touch). The first time we stayed here a couple of years ago, there was a nice cake and water (which were also great). This time the thoughtfulness and gifts were on another level (thank you Karina!).

We also noticed the staff were much more engaged, attentive, and organized than last time (2 years ago), and clearly there are some changes there that have pushed an excellent location to another tier.

Also, we were there during a power outage in mid-town Manhattan one evening. We made our way back to the hotel, and saw that the block was out of power so were mentally prepared to sit outside in the heat like we saw guests of other hotels (including high end ones) doing as we walked back. To our surprise, the Park Hyatt had air conditioning, elevators, and basic lights throughout. This is another example of how exceptional (even compared to other top hotels) the facilities are at the Park Hyatt NYC.

Overall it was a wonderful stay:
1) Complimentary upgrade to a huge deluxe king room that was on the 17th floor with a great view of Carnegie Hall and the exciting crowds of NYC.
2) The air was extremely clean and well filtered. Also, the bed is the most comfortable we’ve ever experienced (even at other high end hotels).
3) Everything was immaculate and exquisitely maintained. Also, the room was very well sound insulated and the drapes kept things darkened when closed (even with floor-to-ceiling windows). Also, the hallways have cushion and the walls/doors are extremely thick--so it is very quiet.
4) The huge bathroom with heated floors, rainforest shower, and huge soaking tub (not to mention in mirror TV) was unbelievable. And, the towels and robes were very high quality.
5) We did not use the valet this time, which was the only negative from last time (confusion with the parking lot, etc.). Given the changes in how the staff seem to be and organization, I'm assuming this has been improved or corrected (but make sure to check about wait times, etc. if in a rush).
6) Almost, every staff member we encountered was extremely helpful, introduced themselves, and genuinely seemed to care.
7) Dining--the restaurant was comfortable and quiet, and served delicious options for dinner one night. And, we tried room service for breakfast and it was phenomenal (including the Japanese breakfast option which my wife really enjoyed). The person came to the room, set the table/cart up with chairs right in front of the huge wall of windows overlooking the skyline and activity below, and we enjoyed a delicious breakfast in our robes and the cool room while watching the hustle and bustle of NYC.
8) The pool, steam room, and hot tub on the 25th floor is one thing that sets this hotel apart from anywhere else in NYC. Words don't do it justice--it's such a beautiful and comfortable environment.

The best way to describe the Park Hyatt NYC is as a destination. We do enjoy the sights and sounds of New York, and there is a lot to do. But, we realized that the hotel is also a destination and we’re as happy just to relax there. In some ways, we found ourselves coming to New York FOR the Park Hyatt, instead of coming to the Park Hyatt for New York. That may sound hard to believe, but we like it that much (and we’ve tried a lot of hotels of various levels in the area). Our stay at the Park Hyatt New York has converted me to a Hyatt loyalist also and we will look to stay within the franchise a lot more in the future (for both business and pleasure trips).

Excellence always
Reviewed 3 days ago

It was a pleasure to once again stay in a park Hyatt property.. you are always assured of the standards .... great location ...
The staff is ever so courteous and efficient ...
Talesha Mahmood and the team Made us very comfortable as we checked in the hotel

Great experience!
Reviewed 4 days ago

Every since employee made my wife and I feel at home. We have always used the Park Hyatt when we go into Manhattan. The proximity to everything is exceptional. The entire staff is well trained and knows how to execute.

Great time in New York
Reviewed 4 days ago

Wonderful hotel. Perfect location and outstanding services. The rooms are perfect and with a lot of space. It is by no means a cheap hotel but it is value for money. Besides, there is complimentary Nespresso coffee in the room.