95%
Members Recommend
4.5
Very Good 4510 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Family-friendly: Kids get milk and cookies on the first night of the stay
  • Turn-down service, complete with cozy robes and slippers
  • An attentive and friendly staff
  • Pet-friendly; fees and limitations apply

What To Know

  • All guestrooms were renovated in 2010
  • WiFi is an additional fee per day (unless you’re a member of the Select Guest program, then it's free)

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
  •  Room Service
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Hotels Luxury Modern Romance Suite property living room home cottage

Overview

Big city chain with a small town heart, American comfort food, and a marquee Midtown location

The Look

The white marble lobby is decked out in funky patterned wing chairs in chocolate and cream, chrome and white cocktail tables, and beautiful flower arrangements that bring a touch of the outside in. But the homeyness of this property really comes from the staff, which welcomes little ones with knapsacks full of toys and coloring books and couples with personal assistance in booking dinners, Broadway tickets, and more. Designer Alexandra Champalimaud remodeled the hotel in 2010, putting mahogany and sycamore accents in every room, as well as desert-pink Italian marble and royal red granite in the bathrooms. Premier Rooms are a spacious-by-city-standards and feel cozy thanks to upholstered headboards, plush bedding, and a warm color scheme of coffee, chocolate, and taupe with pops of citrus, while Berkshire or Madison Suites are worth the splurge for the separate living rooms (all have views across Madison Avenue or 52nd Street). The hotel’s intimate restaurant, Fireside, is right off the lobby, in a space anchored by two towers made out of picture frames. Request the nook in the back where hundreds of amber-colored glass bottles jut out from an incandescent wall, and order the funky nouveau bar fare (think Philly cheesesteak dumplings and drunken duck quesadillas). Aside from a small fitness center and patio on the 17th floor, which have partial views of St. Patrick’s Cathedral, the hotel doesn’t offer any recreational facilities. But let’s be honest: You’re here to explore the Big Apple, and the concierge is more than equipped to send you on your way.

In the Area

Surrounded by Midtown’s skyscrapers, the 21-story Omni Berkshire Place has an enviable location on Madison Avenue – putting some of the city’s most illustrious sights, including St. Patrick’s Cathedral and the Museum of Modern Art, right at your fingertips. Just two blocks from the hotel, take the elevator to Top of the Rock for bird’s-eye views of the big city. For an outrageously over-the-top meal, head up Madison to Tao, housed in the old Palace movie theater. The glitterati, from Beyonce to Madonna, come for haute Asian fare in the dramatic dining room where a 16-foot Buddha holds court over a virtual reflecting pool.

How to Get There

Omni Berkshire Place
21 E 52nd Street
New York, NY 10022 United States

Reviews

4.5 Very Good 4510 Reviews
STAY AWAY!!!
Reviewed 2 hours ago

Very dissatisfying experience. The staff I had contact with was beyond rude.

I was accused of smoking and will be charged a cleaning fee. I DO NOT SMOKE!!!

They proceed to say the whole floor smells and have to deploy Ionizers to clean the air.

I HAVE NEVER EXPERIENCED SUCH A MISTREATMENT OF A CUSTOMER.

I feel sorry for non New Yorkers having to stay here.

STAY SOMEWHERE ELSE! I DO NOT RECOMMEND.

PS. TV's are outdated, Remote wouldn't let me change channels.

Best Location in NYC
Reviewed 2 days ago

We did a pre-Thanksgiving vacation to NYC, A wonderful time to go with Christmas 🎄 decorations up in the city and before the weather turns very cold.
You can’t find a better location in NYC. Just a block over to 5th Avenue and on Madison Ave with lots of trendy shops.
The hotel is the right size to give a personal touch to its guests. The room and bathroom were a very comfortable size, and the bed and bedding were excellent.
No question we will be back.

Great location
Reviewed 3 days ago

Great location for exploring midtown by foot. Easy access to subways to explore Manhattan (and even Brooklyn). 7 city blocks to Central Park, 5 blocks to Time Sq and just off 5th Ave. A typical Omni in terms of quality. Staff very friendly. All positive

Winter Vacation
Reviewed 3 days ago

Fantastic Hotel and staff. The hotel is in mid-town Manhattan and close to everything. The staff is friendly and helpful. The rooms are clean and quiet. The value is very good for the excellent service received.

New York with the family to celebrate a family reunion
Reviewed 4 days ago

We stayed at the Omni because it was a family weekend. It took 75 minutes to get to the hotel from LGA. WE CHANGED ROOMS BECAUSE WE NEEDED TWO ROOMS WITH ADJACENT DOORS TO ACCOMMODATE four adults and one baby. I had phoned to request the rooms two times previous to our arrival and even asked when We were checking in, but ended up with two rooms far away from each other. I spoke to the manager and We ended up in room 1425 and 1427. We cancelled the crib as we brought our own but they did deliver a crib Any way.
The manager was an excellent asset and made our room change easy. The staff from the doorman, room service, cleaning staff and front desk were excellent.
You cannot beat the Omni Select member perks. We received newspapers, drinks coffee orange juice, and we ordered room service twice and found the service excellent and delicious. The room is small we were on a deluxe king and the bathroom small too. There was lots of room for our clothes and toiletries. Room is in good condition. There is no view at all just a courtyard of buildings.
The check in area is old style cosy and the elevators are not too quick. The fitness room had water and apples and equipment was good. There are windows. No bathrooms. THAT was surprising.
Overall we found the Omni gave us good value for our room. We would definitely return.
Location was good for shopping walking museums and restaurants. Not ideal for a weekend of Broadway. About a 45 minute walk to times square.
We had a great weekend.