New York Marriott Marquis
- Free WiFi
- Parking On Site
With a stay at New York Marriott Marquis, you’ll be centrally located in New York, steps from Broadway and Minskoff Theater. This 4.5-star hotel is close to Times Square and Rockefeller Center.
Make yourself at home in one of the 1957 air-conditioned rooms featuring flat-screen televisions. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Spa, Wellness & Premium Amenities
Take advantage of recreation opportunities such as a 24-hour health club, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities include babysitting/childcare (surcharge), gift shops/newsstands, and wedding services.
Food & Drink
Enjoy a meal at one of the hotel’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in New York? This hotel has 100000 square feet (9290 square meters) of space consisting of a conference center and meeting rooms.
How to Get There
Great hotel right in the middle of Times Square. Extremely expensive for what it is. You 100% pay for location here. They tack on a $30 daily resort fee too. The guy who works the tourist booth couldn't be ruder to us. We enjoyed the hotel restaurants but were forced to eat there to use the daily $30 food credit. Food is insanely expensive at the hotel too. Beds are comfortable, shower is just ok. Elevators take forever to get despite the large number of them in the hotel.
The hotel itself is in a great location and overall very nice. However, be careful. There is a $30 per day service charge. At check-in we were told that the $30 per day service charge gave us $30 per day credit at any of the restaurants on the 8th Floor (the hotel starts on the 8th floor with registration/restaurants/concierge, etc. Unfortunately this is not true. You can not use your $30 credit at all of the restaurants on the 8th floor. There was zero effort at customer service when we received our bill and asked about it. Concierge was barely helpful and not friendly (x2) and the bell desk managing luggage could not have been less interested in service but only in a nice tip. So, if you are only after location and don't care about service, this is a great location. Otherwise, there are lots of other options in the same area.
Get an off-Broadway hotel; This was a waste of money. At check-in, they will try to upsell you on rooms with a view of Times Square or a room on a higher floor. They put us on the first floor of the hotel (#10) facing Times Square without buying in (a lot of neon right outside of the window but not a view of the Square). Rooms are located in a round (or square to be technically correct), so the minute you exit your room everybody within a five-floor radius can see you. A loud bar/restaurant is at the center of the floors on #8, so you have to deal with that noise late at night and early in the morning. If you want to avoid this, pay the extra $100/night for a floor higher up. When we entered our room, it smelled like a cheap hotel. Because of the humidity, I gave them a pass on this point. Don’t forget the per night “destination fee.” In 2019 it was $30/night plus tax, so $100 for 3 nights. Everyone on the housekeeping staff was very pleasant and friendly, something at odds with everyone else in the city. The location was awesome and very central for everything we wanted to do that weekend.
My wife and I had been here before, so we decided to bring the kids. It was too busy , and they catered to the business class. The elevators were seriously overloaded. So if you want to go to your room at 5:00 pm, you have to wait 30 minutes. (apparently they have a huge problem with this) And if you want to go downstairs, don't forget anything in your room. Housekeeping did not show up until after 5, after a long day of sightseeing, you don't want that. We are also Marriot Elite members and we received nothing special. Going here will make you feel like a herd of cattle. Again, the elevators are horrid.
The customer service has gone way down since my husband had a previous visit in 2017. Marriott used to be our first choice for hotels, but we are rethinking that as well. Even booking as a lifetime Titanium member(guess it used to be Platinum???), they aren't really interested in ensuring a pleasant stay. We were told that one must pay extra for any of the perks that are supposed to be included for brand loyalty. That may be since the merger, it is very confusing as a traveler. Which is ok, but the front desk doesn't need to be rude and condescending about it. There are many other hotel choices in the area that hopefully offer better service.