Mandarin Oriental, New York
What We Love
- Sophisticated Asian-inspired decor throughout
- The excellent spa, with its tea room, Thai yoga suite and VIP room (with private fireplace, steam room and shower)
- The concierge team is one of the most connected in NYC
What To Know
- The best Central Park views are on floors 45 and higher
- WiFi costs $15 per day
- The property opened in 2003
- READ MORE: Where to eat, play and shop in NY
- Parking On Site
- Room Service
Perched high in the sky above Columbus Circle on floors 35 through 54 of the Time Warner complex, the 248-room Mandarin Oriental exudes quiet Asian opulence, from the natural materials showcased in the public spaces (wood paneling, granite and marble floors) to the nature-inspired pieces of art (among them, Dale Chihuly’s stunning sculpture of cranes rising from a moss garden) to the Chinese textiles and artifacts found throughout.
Bed and Bath
The rooms have a restrained elegance, in a palette of cream, gold, saffron and ebony. Lacquer desks, silk bedspreads and Chinese watercolors provide a subtle nod to the East. But your real focus, especially on floors 45 and above, will be the views of Central Park and the rest of the city through the floor-to-ceiling windows.
The hotel’s signature restaurant, Asiate, features floor-to-ceiling windows and panoramic views of the city’s skyline. Led by Chef de Cuisine Garrison Price, the menu features modern American cuisine with a creative twist. But the hotel’s best amenity is its spa, where the treatment rooms come with giant windows, raised tubs and kang beds, and the menu surveys Asian healing traditions (Chinese medicine, Thai massage, ayurveda).
How to Get There
My wife and I stayed here for a week. It exceeded our (high) expectations. Excellent in so many ways. The staff at the front desk enhanced our visit to New York. One little problem - a mistaken wake up call at 4am. More care needed! But overall a memorable stay.
Great location right next to Central Park and Columbus circus. Rooms have a great view as well and the service is outstanding. NY has many great hotels but this definitely stands out. Highly recommend this place and will be back.
Great food and service.
Cons Spa policy cancelation (min 24h) so same day cancelation would be charged.
Concierge services average didn't really impressed me compared to other 5 stars I've been in the past
I recently visited the Mandarin Spa, the service is incredible, all the staff treat you like a king, I couldn't recommend this more highly. The pool is amazing, all the facilities are top notch. I will be back soon!
There's a great deal to be said about a well-run hotel, esp. in the luxury category. When you add to this the fact that the hotel is new and extremely well maintained, the rooms are large (for NYC) and the position is great, it's really an unbeatable combination. We recently spent 3 days here, celebrating our anniversary. Even though we're locals, we wanted to treat ourselves and chose the hotel b/c it has a wonderful spa and a long pool. To our surprise (it's not advertised) it also has a sauna. Although the hotel was full, we were mostly alone in the pool, and the spa was not overly crowded. The rooms with Central Park views were sold out when we booked, but this extremely helpful guy at the front desk found one for us (a room that is normally part of a suite, but was not being used as such). So call them if your room of choice is sold out, they might find a solution. The view towards Central Park is amazing!
A special kudos to house-keeping. I'm not sure we've ever seen bathrooms that shiny or carpets that clean. Also, unlike every other hotel we've stayed in, they organized our toiletries in helpful ways (I'm constantly annoyed when someone un-does my arrangements, but these people made them better).
We got exactly what we were hoping from our stay here: a few relaxed days with long swimming and gym sessions, a few luxurious hours in the spa, great views, and just steps from two of our favorite bakeries (Bouchon and Kayser). Having stayed in a fair number of expensive but not well run hotels, we fully appreciate the difference great management makes. We'll definitely trust this chain in the future.