Mandarin Oriental, New York
What We Love
- Sophisticated Asian-inspired decor throughout
- The excellent spa, with its tea room, Thai yoga suite and VIP room (with private fireplace, steam room and shower)
- The concierge team is one of the most connected in NYC
What To Know
- The best Central Park views are on floors 45 and higher
- WiFi costs $15 per day
- The property opened in 2003
- READ MORE: Where to eat, play and shop in NY
- Handicap Accessible
- Parking On Site
- Room Service
Perched high in the sky above Columbus Circle on floors 35 through 54 of the Time Warner complex, the 248-room Mandarin Oriental exudes quiet Asian opulence, from the natural materials showcased in the public spaces (wood paneling, granite and marble floors) to the nature-inspired pieces of art (among them, Dale Chihuly’s stunning sculpture of cranes rising from a moss garden) to the Chinese textiles and artifacts found throughout.
Bed and Bath
The rooms have a restrained elegance, in a palette of cream, gold, saffron and ebony. Lacquer desks, silk bedspreads and Chinese watercolors provide a subtle nod to the East. But your real focus, especially on floors 45 and above, will be the views of Central Park and the rest of the city through the floor-to-ceiling windows.
The hotel’s signature restaurant, Asiate, features floor-to-ceiling windows and panoramic views of the city’s skyline. Led by Chef de Cuisine Garrison Price, the menu features modern American cuisine with a creative twist. But the hotel’s best amenity is its spa, where the treatment rooms come with giant windows, raised tubs and kang beds, and the menu surveys Asian healing traditions (Chinese medicine, Thai massage, ayurveda).
How to Get There
I stayed at the MONY partly because of its good reputation but mainly because I was in town for three different events and I could easily travel to all of them by subway from the hotel and avoid traffic. The location is, obviously, super convenient to many attractions and areas of NYC. My room was surprisingly not-small and it was well appointed, good-looking and comfortable with a beautiful view. The bathroom layout and shower were great. The two room service meals I ordered were excellent. The service was almost perfect. There is coffee available in the morning either by the front desk on the 35th floor or the restaurant will give you a to-go cup. I also like that housekeeping puts ice in your ice bucket every day so when you get back to the room at the end of the day, it's there waiting for you. The only service failure was when I called to housekeeping to ask for a small scissors, and the scissors were never sent. The gym is adequate but too small; the hotel should re-locate the front desk and expand the gym in that area. In all, I was very pleased with my stay and will be back.
Everything about this hotel works, service is second to none, rooms and quality of furnishings are exactly on par for ultimate luxury. Nothing is too much trouble and make sure you spend some time in the bar with the outstanding views!
Only spent two nights here but will use this hotel again as it’s location is perfect for a typical tourist visit.
They do have a car service, you just need to ask.
My fiancé and I came to the Mandarin Oriental while we were eloping. We had a terrible experience at the hotel that we previously booked so had to check out. I called the Mandarin and their amazing staff got us a fabulous room. They welcomed us with champagne and strawberries, they helped us with every need and they made us feel so special on our special day.
We had a short break in New York for dinners and a show. The Mandarin occupies a superb location on Columbus Circle and has that rarity a proper pool as well as a spa and a good fitness center.
Service is always impeccable and we will return
The rooms were amazing -- amenities, views, decor, location. The public spaces were terrific -- the Aviary, the Office, the spa, the lobby. But the best part about this hotel is the staff: everyone we came in contact with -- from the doormen, the bellmen, the front desk, the hosts at the Aviary and the Office, housekeeping -- were the utmost professionals but still friendly and approachable. We were there for less than a week, but it seemed like a sad farewell leaving friends by the time we checked out. Can't recommend this place enough!