90%
Members Recommend
4.5
Very Good 4724 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Tasting-menus and haute bistro fare at Villard
  • Enormous rooms (especially by Manhattan standards), many with views of St. Patrick’s Cathedral
  • The entire 1.2 million square-foot building operates on 100% renewable energy and offsets all electricity use by purchasing carbon credits
  • Free exercise clothing and cross-training sneakers available for use at the gym during your stay

What To Know

  • An 18-month, $140 million renovation was completed in fall 2013
  • Upper floors of the hotel contain a luxury hotel-within-a-hotel, the The Towers at LOTTE New York Palace
  • Popular spot for meetings and other events
  • Pets are permitted; there is a weight limit of 25 pounds

Amenities

  •  Babysitting
  •  Bar
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

New York glamour den marrying Old World gilding with modern design in the heart of Midtown

The Lowdown

Once the gilded 19th century manse of railroad baron Henry Villard, the LOTTE New York Palace lives up to its name with an Italianate courtyard filled with topiary leading to a grand marble staircase with gilded filigree. The look in the sun-drenched rooms is decidedly more understated with a palette of white, cream and dusty rose with muted brocade textiles on pillowy beds and luxe perks like 42-inch plasma screen TVs and marble bathrooms with Molton Brown amenities. Start your day with an espresso and an éclair from the jewel-box bakery, toast a successful day of sightseeing amid the hand-carved walls and barrel-vaulted ceiling of the bar before settling in for an elegant eight-course tasting menu. Also onsite? A 7,000 square-foot fitness center overlooking St. Patrick’s Cathedral and a serene spa offering detox body treatments, indulgent massages and facials.

In the Area

Channel the glamour of the hotel — it’s been featured on everything from Gossip Girl to Law and Order — by catching a flick at the glam Deco Paris Theatre movie house. Located three blocks from the hotel, the Museum of Modern Art houses more than 150,000 photographs, sculptures, drawings and prints — and has its own Michelin-starred restaurant, the Modern. Head to Rockefeller Center for a behind-the-scenes tour of NBC studios, or take the elevator up to Top of the Rock for panoramic views of the city. The southern border of Central Park is just nine blocks from the hotel. Take a wander among the grassy knolls, picturesque bridges and gurgling fountains.

How to Get There

Lotte New York Palace
455 Madison Ave
New York, NY 10022 United States

Reviews

4.5 Very Good 4724 Reviews
DreamWedding
Reviewed 15 hours ago

The Lotte New York Palace is a magical spot to host a wedding. We just hosted 85 people at our wedding in the Villard Mansion of the hotel. Not only were our guests amazed by the stunning architecture, but the service by the staff was incredible. Flawless. Rachel Wolff and Katrina Lee are expert coordinators that not only make the planning beforehand extremely easy, but they executed the event masterfully. And, Dan Nelson and Brent Howard went above and beyond to make sure our rooms and our guests' rooms were perfect. Our guests kept commenting on the amazing views from their room windows. The Palace is where I stay when i travel to New York for work every 6 weeks. Being able to host our wedding there will now solidify this hotel as a very special place in our family's lives.

Looking forward to coming back...
Reviewed 2 days ago

My mother and I decided to travel to New York - our first time to the city EVER - just a week ago. My boyfriend suggested booking Lotte New York Palace, because he knew it was s great location and easy for us to get to much of what we wanted to do.
Arriving, we were blown away at the level of service from the time we walked in. Our room was ready and perfect. Our concierge, Norreu, was simply the best! From getting us to the Empire State Building, helping navigate the subway, having a fridge delivered to our room to keep our chocolates cool for our trip home. Anytime he saw us coming - he could have run and hid - but he greeted us with a huge smile and answered every question we had. He was the main reason we loved this hotel!

Excellent Return Visit
Reviewed 2 days ago

This was my fourth time staying at The New York Palace and they did not disappoint! Everyone was incredibly friendly and welcoming from the moment we arrived, and each employee ensure to make us feel very special and important. I especially enjoyed the bed in the room, the mattress was so comfortable and sleeping was an absolute pleasure, I usually don't spend a lot of time in my room while I'm in New York but this time I wanted to! Also, a friend of mine from Canada had called the hotel to send me and my partner a surprise breakfast to our room, he also commented about how helpful, professional and courteous the staff was on the phone as well. Lastly, I would like to acknowledge the general manager, Becky Hubbard, for her excellent service; even though she has a very important job at The Palace, she never hesitates to take the time to reply to my emails and make me feel like a very valued guest. This really does put the palace at an elevated level than any other place I've ever stayed at.

The Gold Room in the Lotte Palace is just Beautiful.
Reviewed 3 days ago

We stayed at the Lotte New York Palace for a meeting. While there, we had a glass of wine in the Gold Room. As the name implies, the room is indeed awash in a gold tone.
When the late day light filtered through, it created such a magical effect.

It can be busy early in the evening, but I'd advise staying if you can to grab a seat at a table when the crowds leave - you'll be glad you did. The noise dampens and you can even hear one another and really take in the room's beauty.

Great Location
Reviewed 3 days ago

We stayed at the Lotte New York Palace over Christmas. The location was perfect. We had a St. Patrick's Cathedral view and it was so pretty at night. The room was large. The only negative was they do not provide bottled water. You have to buy your own.