90%
Members Recommend
4.5
Very Good 3960 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Tasting-menus and haute bistro fare at Villard
  • Enormous rooms (especially by Manhattan standards), many with views of St. Patrick’s Cathedral
  • The entire 1.2 million square-foot building operates on 100% renewable energy and offsets all electricity use by purchasing carbon credits
  • Free exercise clothing and cross-training sneakers available for use at the gym during your stay

What To Know

  • An 18-month, $140 million renovation was completed in fall 2013
  • Upper floors of the hotel contain a luxury hotel-within-a-hotel, the The Towers at LOTTE New York Palace
  • Popular spot for meetings and other events
  • Pets are permitted; there is a weight limit of 25 pounds

Amenities

  •  Babysitting
  •  Bar
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

New York glamour den marrying Old World gilding with modern design in the heart of Midtown

The Lowdown

Once the gilded 19th century manse of railroad baron Henry Villard, the LOTTE New York Palace lives up to its name with an Italianate courtyard filled with topiary leading to a grand marble staircase with gilded filigree. The look in the sun-drenched rooms is decidedly more understated with a palette of white, cream and dusty rose with muted brocade textiles on pillowy beds and luxe perks like 42-inch plasma screen TVs and marble bathrooms with Molton Brown amenities. Start your day with an espresso and an éclair from the jewel-box bakery, toast a successful day of sightseeing amid the hand-carved walls and barrel-vaulted ceiling of the bar before settling in for an elegant eight-course tasting menu. Also onsite? A 7,000 square-foot fitness center overlooking St. Patrick’s Cathedral and a serene spa offering detox body treatments, indulgent massages and facials.

In the Area

Channel the glamour of the hotel — it’s been featured on everything from Gossip Girl to Law and Order — by catching a flick at the glam Deco Paris Theatre movie house. Located three blocks from the hotel, the Museum of Modern Art houses more than 150,000 photographs, sculptures, drawings and prints — and has its own Michelin-starred restaurant, the Modern. Head to Rockefeller Center for a behind-the-scenes tour of NBC studios, or take the elevator up to Top of the Rock for panoramic views of the city. The southern border of Central Park is just nine blocks from the hotel. Take a wander among the grassy knolls, picturesque bridges and gurgling fountains.

How to Get There

Lotte New York Palace
455 Madison Ave
New York, NY 10022 United States

Reviews

4.5 Very Good 3960 Reviews
Let the New York Lotte Palace be YOUR Palace!
Reviewed 20 hours ago

The Lotte New York Palace Hotel was truly OUR Palace during our 7 night stay in May!
The Hotel is located on 51st and Madison across the street from the magnificent St. Patrick's Cathedral and by Saks Fifth Avenue with Rockefeller Center just a few minutes away. From the time of check-in at the front desk with a team led by the accomplished Hotel Industry Professional, Victor, and a prestigious Support Leader, Isabel, whose professionalism and "at your service" approach was incredible, you feel immediately welcomed to the Lotte World!! The team also included a remarkable member named Lincy, who had years of tenure at the Palace. Our gorgeous Cathedral room with a view of St. Patrick's Cathedral was magnificent! The staff throughout the Hotel, beginning with Hector in the morning at the beautiful Villard Room for Breakfast, to Diego at the Concierge Desk, on up to the Fitness Center with support staff member, Hector, who told me "Everyone coming to the Spa and Fitness Center is a VIP in my book!", to Housekeeping making sure that we had all required items in our room to make our stay perfect. When you depart from the Palace, both George and Gary will facilitate at the front entrance that you are safely placed in your chosen transportation preference. Throughout our stay, the Palace's Gavin and Renee in Customer Relations followed up to ensure that our stay was perfect! I can only recommend that you let the New York Lotte Palace be YOUR Palace when you travel to New York City!

fabulous
Reviewed 1 day ago

Been to new york a few tims and only ever stayed at lotte and its so nice we wont go anywhere else.
Its really easy to get to all the sightseeing and shopping ,its just perfect.The staff are really friendly and helpful and the cathedral view is awesome especially at night .

Great Location!
Reviewed 2 days ago

We had a wonderful stay at the Lotte New York Palace. Our room was very large with great amenities and a nice view. The staff was friendly and helpful. It was too cold to sit out in the courtyard during our visit but it was beautiful. We walked everywhere. Time square is about a 15 minute walk. Yankee Stadium is an easy subway ride. Radio City Music Hall and Rockefeller are a five minute walk. One of the highlighst of our trip was waking at 6am, grabbing coffee and walking over to watch the Today show.

Always fabulous. Head and shoulders above any other New York hotel.
Reviewed 2 days ago

We visited New York for a birthday and Mother's day. As always, the hotel was impeccable. We had a room overlooking St. Patrick's. Beautiful view! The room was well appointed and spotless. The bed was very comfortable and the air conditioning made the stay very comfortable. Everything worked well. Housekeeping was very responsive when we asked for some extra champagne glasses and a small refrigerator.
Staff was very knowledgeable, courteous and absolutely professional.

Special thanks to Victor who went above and beyond.

By far head and shoulders above any other property in New York!

Weekend break
Reviewed 2 days ago

Great location to all attractions. Very central. Rooms good size and spacious. 20-30min walk to Central Park . 20-30min (16 blocks) walk to Bloomingdales and Empire State . And 20-25min walk to the water taxi pier. Brian in reservations extremely helpful. Highly recommend the hotel for a couples break.