Members Recommend
Very Good 4362 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Tasting-menus and haute bistro fare at Villard
  • Enormous rooms (especially by Manhattan standards), many with views of St. Patrick’s Cathedral
  • The entire 1.2 million square-foot building operates on 100% renewable energy and offsets all electricity use by purchasing carbon credits
  • Free exercise clothing and cross-training sneakers available for use at the gym during your stay

What To Know

  • An 18-month, $140 million renovation was completed in fall 2013
  • Upper floors of the hotel contain a luxury hotel-within-a-hotel, the The Towers at LOTTE New York Palace
  • Popular spot for meetings and other events
  • Pets are permitted; there is a weight limit of 25 pounds


  •  Babysitting
  •  Bar
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
City Historic Lobby Modern property living room mansion home hardwood flooring Suite wood flooring


New York glamour den marrying Old World gilding with modern design in the heart of Midtown

The Lowdown

Once the gilded 19th century manse of railroad baron Henry Villard, the LOTTE New York Palace lives up to its name with an Italianate courtyard filled with topiary leading to a grand marble staircase with gilded filigree. The look in the sun-drenched rooms is decidedly more understated with a palette of white, cream and dusty rose with muted brocade textiles on pillowy beds and luxe perks like 42-inch plasma screen TVs and marble bathrooms with Molton Brown amenities. Start your day with an espresso and an éclair from the jewel-box bakery, toast a successful day of sightseeing amid the hand-carved walls and barrel-vaulted ceiling of the bar before settling in for an elegant eight-course tasting menu. Also onsite? A 7,000 square-foot fitness center overlooking St. Patrick’s Cathedral and a serene spa offering detox body treatments, indulgent massages and facials.

In the Area

Channel the glamour of the hotel — it’s been featured on everything from Gossip Girl to Law and Order — by catching a flick at the glam Deco Paris Theatre movie house. Located three blocks from the hotel, the Museum of Modern Art houses more than 150,000 photographs, sculptures, drawings and prints — and has its own Michelin-starred restaurant, the Modern. Head to Rockefeller Center for a behind-the-scenes tour of NBC studios, or take the elevator up to Top of the Rock for panoramic views of the city. The southern border of Central Park is just nine blocks from the hotel. Take a wander among the grassy knolls, picturesque bridges and gurgling fountains.

How to Get There

Lotte New York Palace
455 Madison Ave
New York, NY 10022 United States


4.5 Very Good 4362 Reviews
Business trip
Reviewed 2 days ago

Hotel staff very professional. They fullfilled each requests with courtesy and promptness.
The accomodation was very confortable. Perfect stay for a business trip, it has got a very usefull location and wide range of services.

Very nice hotel but incredibly expensive
Reviewed 2 days ago

The hotel is very beautiful, it just across the back of Saint Patrick's cathedral. It is beautifully decorated and the staff is very friendly. Because of the location and the fame of the hotel I knew before coming that the cost inside the hotel would be expensive but I was surprised just how much expensive it would be. On lounge I was charged 15 dollars for an espresso. I've traveled all over the world but these prices being charged are just ridiculous.

Best stay in NYC!
Reviewed 2 days ago

We have been traveling to New York City for many years and always stay at the Lotte Palace Hotel. The rooms are spacious and beautiful. The staff is friendly, helpful and attentive. It feels like being around family from the moment we arrive. The warm greetings from George, the doorman, when we step out of our taxi to Susan at the reception desk who makes our check in flawless and Clara who is always checking to see if we need anything and will surprisae us with sweets! The spa and fitness center are clean and well staffed. Would highly recommend this fabulous home away from home!!!

Largest standatd rooms in the city
Reviewed 3 days ago

Our go to in NYC. The rooms are some of the largest in the city, great staff, great beds. Cafe on Ground floor is perfect for coffee to go. The port Manhattan is a great drink as well. Wish the room had coffee machines, but just ask!

weekend in NYC
Reviewed 3 days ago

The Lotte NY Palace is where we frequently stay in NY. Arrival was excellent and they went out of the way to give us a great room. Room was clean, as always. The panel that controls the lights was not working, but they fixed that right away. Room service food was just so-so. Service in general was excellent, but a little bit spotty in a few instances. The rooms are somewhat pricey.