90%
Members Recommend
4.5
Very Good 499 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Tasting-menus and haute bistro fare at Villard
  • Enormous rooms (especially by Manhattan standards), many with views of St. Patrick’s Cathedral
  • The entire 1.2 million square-foot building operates on 100% renewable energy and offsets all electricity use by purchasing carbon credits
  • Free exercise clothing and cross-training sneakers available for use at the gym during your stay

What To Know

  • An 18-month, $140 million renovation was completed in fall 2013
  • Upper floors of the hotel contain a luxury hotel-within-a-hotel, the The Towers at LOTTE New York Palace
  • Popular spot for meetings and other events
  • Pets are permitted; there is a weight limit of 25 pounds

Amenities

  •  Babysitting
  •  Bar
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

New York glamour den marrying Old World gilding with modern design in the heart of Midtown

The Lowdown

Once the gilded 19th century manse of railroad baron Henry Villard, the LOTTE New York Palace lives up to its name with an Italianate courtyard filled with topiary leading to a grand marble staircase with gilded filigree. The look in the sun-drenched rooms is decidedly more understated with a palette of white, cream and dusty rose with muted brocade textiles on pillowy beds and luxe perks like 42-inch plasma screen TVs and marble bathrooms with Molton Brown amenities. Start your day with an espresso and an éclair from the jewel-box bakery, toast a successful day of sightseeing amid the hand-carved walls and barrel-vaulted ceiling of the bar before settling in for an elegant eight-course tasting menu. Also onsite? A 7,000 square-foot fitness center overlooking St. Patrick’s Cathedral and a serene spa offering detox body treatments, indulgent massages and facials.

In the Area

Channel the glamour of the hotel — it’s been featured on everything from Gossip Girl to Law and Order — by catching a flick at the glam Deco Paris Theatre movie house. Located three blocks from the hotel, the Museum of Modern Art houses more than 150,000 photographs, sculptures, drawings and prints — and has its own Michelin-starred restaurant, the Modern. Head to Rockefeller Center for a behind-the-scenes tour of NBC studios, or take the elevator up to Top of the Rock for panoramic views of the city. The southern border of Central Park is just nine blocks from the hotel. Take a wander among the grassy knolls, picturesque bridges and gurgling fountains.

How to Get There

Lotte New York Palace
455 Madison Ave
New York, NY 10022 United States

Reviews

Great Birthday Trip
gillianobr

Traveling with my daughters and mom to celebrate her 80th birthday. We only heard great things from friends who have stayed here from back home in Ireland. We booked a superior room with 2 beds. We had the pleasure of checking in with a young man that was kind to us on check in. Daniel was such a nice person. He gave us a larger room with two queen beds in the towers. It was such a beautiful touch. We are so thankful. We come from a very simple way of life so this went such a long way for my mom. Glad to experience such an amazing hotel. Plus there is no place back home with 46 floors so that was really exciting.

Outdated Rooms
cocolight

Recently stayed 4 nights here on a trip to celebrate my mom’s 70th birthday. The location is great if you’re looking to stay in mid town. We paid an extra $50 per night to upgrade to a room with a view of St. Patrick’s Cathedral (they wouldn’t upgrade us due to the special occasion which was annoying - didn’t even send up any dessert or wine which many hotels will do if you’re celebrating something special). The view of the cathedral was the only benefit of staying here. Spectacular view to wake up to. Otherwise, the rooms are very tired and dated. No coffee maker or USB plugs. Old system to control the lights and AC. Both phones in our room were old as hell and broken. Bathrooms are very old. We enjoyed our stay but won’t be staying here again. For the price, there are nicer options.

Pre Cruise in NYC
stanmo53

The Lotte was a perfect location to visit the City and the staff made us feel like Roalty. The rooms were large and everything very clean. We had a room overlooking St. Patricks Catherdral. Great breakfasts and evening lounges.