Lotte New York Palace
What We Love
- Tasting-menus and haute bistro fare at Villard
- Enormous rooms (especially by Manhattan standards), many with views of St. Patrick’s Cathedral
- The entire 1.2 million square-foot building operates on 100% renewable energy and offsets all electricity use by purchasing carbon credits
- Free exercise clothing and cross-training sneakers available for use at the gym during your stay
What To Know
- An 18-month, $140 million renovation was completed in fall 2013
- Upper floors of the hotel contain a luxury hotel-within-a-hotel, the The Towers at LOTTE New York Palace
- Popular spot for meetings and other events
- Pets are permitted; there is a weight limit of 25 pounds
- Parking On Site
- Room Service
Once the gilded 19th century manse of railroad baron Henry Villard, the LOTTE New York Palace lives up to its name with an Italianate courtyard filled with topiary leading to a grand marble staircase with gilded filigree. The look in the sun-drenched rooms is decidedly more understated with a palette of white, cream and dusty rose with muted brocade textiles on pillowy beds and luxe perks like 42-inch plasma screen TVs and marble bathrooms with Molton Brown amenities. Start your day with an espresso and an éclair from the jewel-box bakery, toast a successful day of sightseeing amid the hand-carved walls and barrel-vaulted ceiling of the bar before settling in for an elegant eight-course tasting menu. Also onsite? A 7,000 square-foot fitness center overlooking St. Patrick’s Cathedral and a serene spa offering detox body treatments, indulgent massages and facials.
In the Area
Channel the glamour of the hotel — it’s been featured on everything from Gossip Girl to Law and Order — by catching a flick at the glam Deco Paris Theatre movie house. Located three blocks from the hotel, the Museum of Modern Art houses more than 150,000 photographs, sculptures, drawings and prints — and has its own Michelin-starred restaurant, the Modern. Head to Rockefeller Center for a behind-the-scenes tour of NBC studios, or take the elevator up to Top of the Rock for panoramic views of the city. The southern border of Central Park is just nine blocks from the hotel. Take a wander among the grassy knolls, picturesque bridges and gurgling fountains.
How to Get There
This stay was business Wednesday - Friday with a fun long weekend in the City after. While the room was reasonably spacious and well appointed, we found that the Roman shade was broken, the sink drain was slow and the thermostat did not regulate the temperature, resulting in uncomfortably hot overnight temps in the room. The property did respond to our notice of the issues but was not able to address them and did not check back with us.
The lack of a restaurant, other than for breakfast, is only a minor inconvenience but something about which all travelers should be aware.
Also be aware that the address is 455 Madison and while there is an entrance there that the main, staffed stair-free entrance is on on 50th St. If you are dropped off at the entrance of the address you will encounter stairs and no one to assist you with your bags or direct you to the lobby. We were not the only travelers who were dropped there and then had to schlep bags down stairs to find the lobby. One would think that, as this is the actual address, management would find a way to monitor this door for arriving guests who might need assistance as obviously not all cabbies and drivers are familiar with the property, which has doors on 50th, 51st and Madison,
Just had a Valentine get away trip with my husband - service/location/rooms/staff - stupendous. This is our go to hotel in NYC - hands downs - whether business - pleasure - private getaway or family vacay. The location is superb and no matter what activities we have in the City - it is a comfort to get back inside the hotel and relax.
Have stayed here maybe 50 times over the last ten years and the staff, both at the front and down to housekeeping, are always wonderful. It would be nice if they had a loyalty program or something as usually I get given a good room but on this occasion I wasn't but the rate was very reasonable for the area so cannot complain too much.
I have been coming to NY Palace side few years and it is my destination when i am in NY.
The Hotel has the best location where you can reach to all the city great location, enjoy a great view, and a large hotel room.
Room was very nice, clean and great view of the cathedral. Staff was very helpful and extremely accommodating as we had a problem with our booking agent. They handled the problem very professionally & with understanding. I would highly recommend this hotel.