The Langham, New York
What We Love
- Central location close to the rapidly-changing Garment District, the Empire State Building, and more
- Expansive 24-hour gym caters to serious athletes and insomniacs alike
- Ai Fiori, its sophisticated, Michelin-starred restaurant, and the adjacent Bar Fiori for its craft cocktails and small plates
- Soothing treatments founded on traditional Chinese medicine at Chuan Body + Soul, the fourth-floor spa
What To Know
- Langham's takeover in 2013 brought in an expanded event space and penthouse suites by French design firm Roche Bobois, as well as a multi-million dollar art collection by Alex Katz
- You'll sleep well with Swedish Duxiana beds and Italian Pratesi linens
- Free WiFi
- Parking On Site
On a busy Midtown block, The Langham, New York has a simple exterior that belies the modern style in neutral-tone oak, limestone, and onyx. It’s the kind of place that makes you speak in hushed tones and soak up the welcome—and carefully engineered—sense of calm. From the personal assistants to the maze-like spa, the hotel has a stately, elegant air that appeals to the business crowd as much as weekenders looking to splurge in style, and New Yorkers after a staycation. The 214 loft-like guest rooms and suites are among the city’s largest, with oversize windows that offer both sprawling city views and warm natural light along with panels of Italian walnut and rosewood, stark white linens, and slate-gray accents that lend an organic, subtly masculine vibe. The bathrooms, which are bigger than some city apartments, feature rain showers, televisions inset in the mirrors, and Zuma soaking tubs that look comfortable enough to sleep in. This cool kid on the block has already shown it can keep pace with the best of them, housing Michelin-starred Ai Fiori, his-and-hers Julien Farel salons, and the Chuan Body + Soul spa, which occupies the entire fourth floor. For an early morning workout during your New York excursion, there’s an impressive 24-hour gym that’s fit for athletes and insomniacs alike. After all, New York is the city that never sleeps. But if you must, do it in a Duxiana bed.
In the Area
Get a culture fix at MoMa, a must-visit Midtown museum housing the world’s best collection of modern masterpieces, or thumb your way through an original Gutenberg Bible and Mozart’s own copy of his Symphony in D Major at the Morgan Library & Museum. For a memorable New York meal, slurp raw oysters on the half shell at the Grand Central Oyster Bar & Restaurant, buried in Grand Central Terminal’s cavernous depths, or walk south to Madison Square Park and get in line for your must-try burger at Danny Meyer’s Shake Shack.
How to Get There
I booked the room through hotels.com. The room was very small but the bed was comfortable enough. Bathroom was nice. The pics I saw online showed double vanities, but the room we got only had one. Loved the heaters in the bathroom that could be controlled by a switch on the wall. Hotel’s location was central to everything.
However, the service in the bar and restaurant was terrible. We went to the bar for drinks twice during our stay, and both times we had to flag down the server to get our drink orders and our bill. The place wasn’t busy so we were not sure why the service was so slow. We went to the restaurant for breakfast the last day before checking out, and it took 30 minutes before the server came to take our order. When the food finally arrived 25 minutes after that, it was cold. One order of bacon was burned beyond recognition, and the other order was barely cooked through. They forgot to bring the orange juice and the eggs were over cooked. There was also a mandatory 18% service gratuity included in the bill (for this and the prior trips to the bar). That’s probably why the service was terrible...no incentive to actually earn the gratuity since it’s guaranteed. Won’t stay there ever again.
We loved all the other Langham hotels (Boston, Chicago, London, Pasadena), but this one on 5th Ave NYC was a big disappointment.
I wanted to share a wonderful experience at the Langham. The door man, Na Wang, was AMAZING! I left my phone in the back of a yellow taxi. With his ingenuity, tenacity, and kindness, he was able to track down the phone. I was blown away at his ability to help, his empathy and overall care for the customer/guest. Also, shout out to Aitonna who as at the front desk when I lost my phone. She also showed empathy and was very helpful in trying to track down my phone. I rarely customer experience service as I did at the Langham. THANK YOU!
First time at the Langham and it won’t be the last. Attention to detail in every way, the Langham deserves its top marks.
1. Lobby personnel and concierge could not have been more welcoming, helpful and happy and best of all professional!
2. Location is wonderful directly mid town
3. Coffee (delicious) in lobby in a.m. Swedish Fish and hot cider p.m.
4. Cookies delivered to you in the evening. Truly, who does that?
5. Massive rooms, massive baths with tv embedded in mirror. Luxury soaps/skin care.
6. Hotel courtesy house car. Get it if you can.
7. All in all, a truly warm experience. Every employee was fabulous. Not one bad apple!
Thank you so much Langham Hotel for my beautiful birthday stay.
I have visited New York on at least seven occasions. I have stayed at a different hotel (some well known) on every occasion. No more, I have found my great “go to” hotel in New York.
Being from London I understand the size of the rooms normally provided by major cities, so when booking in New York the size/sq ft can become more important. I cannot speak highly enough of this hotel. All the staff were very polite and friendly. They know your name and said goodbye when going out and welcome back on your return always calling you by your name. It was a special occasion for our trip and was recognised with a card and chocolate. The room (we were on the top floor overlooking Fifth Avenue) was very spacious and the view was very nice particularly at night when the city was lit up.
In all I cannot speak highly enough of the hotel amenities, service and staff. I actually never used the gym, spa or restaurant so cannot comment.
Thank you the Langham for a fantastic stay and I will definitely be back next time I am in New York.
Great service as always. A well appointed room and a great location.
The staff could not do more to ensure a great stay. The rooms are spacious and very clean with turn down service daily and an extra bonus of home made cookies on your pillow.