4.5
Very Good 7173 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
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Bedroom Modern property Suite cottage vehicle condominium

Overview

Location

With a stay at Hyatt New York Herald Square/5th Avenue, you’ll be centrally located in Manhattan, minutes from Empire State Building and Macy’s. This 4-star hotel is close to Grand Central Terminal and Times Square.

Rooms

Make yourself at home in one of the 122 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.

Spa, Wellness & Premium Amenities

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This Beaux Arts hotel also features complimentary wireless Internet access, concierge services, and a television in a common area.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily for a fee.

Business & Travel Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in.

How to Get There

Hyatt New York Herald Square/5th Avenue
30 W 31st St
New York, NY 10001 United States

Reviews

Overall good hotel -but bring your own pillow
442tracyp

We chose this hotel bc they provided valet parking. We thought the hotel itself was very clean. We did not eat at their continental breakfast they offered but it looked amazing. They had a lot of things to choose from and the hot food looked good.

Great location.

Only issues we had was the pillows. They were extremely hard. I would stay here again but I would need to bring my own pillows.

The room was perfect for what we needed. The bed itself was comfortable. The bathroom was actually pretty big for a NYC hotel.

A DUMP
Will F

If you are looking to stay at a Hyatt with their normal standards, don't stay here. My business associate and I kept asking each other, does this meet the Hyatt standards.....we both said no! The place is a dump and I will never stay here again. Located in a lousy neighborhood. All around disappointing hotel. The staff were nice and they have nothing to do with the sub-standard hotel.

Lost its quality and charme
13flyingpolarbears

The Hyatt Herald Square is under new management since Sept. 2019, which brought major changes. The bar and coffee shop in the lobby as well as the rooftop bar are closed now.
The gym is very small and abandonded. The equipment consists in 2 ellipticals, 3 treadmills (however one of them is not working) and a dumbell rack. In the morning the small fitness room is completely over-crowded. A/C is not working, so temp is at approx. 76F and the air smell sweaty. Water spender was empty.
The breakfast is now a cheap buffet with eggs, bagels, pastries and fruit. Very Hyatt Place style and not conparable to the former breakfast served in The Den.
On the good side: The staff was friendly and beds are comfy.
We hope the management will raise the quality again. Otherwise we will prefer the Andaz or Grand Hyatt.