Hyatt New York Herald Square/5th Avenue
- Free WiFi
- Parking On Site
With a stay at Hyatt New York Herald Square/5th Avenue, you’ll be centrally located in Manhattan, minutes from Empire State Building and Macy’s. This 4-star hotel is close to Grand Central Terminal and Times Square.
Make yourself at home in one of the 122 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Spa, Wellness & Premium Amenities
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This Beaux Arts hotel also features complimentary wireless Internet access, concierge services, and a television in a common area.
Food & Drink
Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily for a fee.
Business & Travel Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in.
How to Get There
Staff are friendly but their billing system is not. Had a 200% over charge on the purchase authorisation (PA) on my credit card. They could not resolve after I also paid the final invoice, but did provide written authorisation to release it. Very Disappointed because a) I should not have to correct their error, b) the PA, although not a charge, causes tremendous inconvenience as those funds are not available until they're released or the authorisation has expired. In this case I have to wait 7 days. Have stayed at 2 other Hyatt's and the PA were released within 3 days of final invoice. Rooms are a bit smallnforba family of 4, but ok. Wouldn't risk my CC with them again.
I stay roughly 50 nights a year in Hyatt’s. I had not tried this property, but it was very affordable for a vacation during July 4th so I booked it. The room was too warm and the air conditioner was not functioning properly, the toilet seat was broken, correct bath products were not left the second day, and they were out of two of the complimentary bathroom items I requested. The staff didn’t go out of the way to help me in resolving requests, and I got the impression that I was staying in a lower-service hotel. In short, the hotel and the staff seem to have seen better days.
Don't trust Hyatt with you car! They will damage your car and then deny responsibility they may even cuss at you like they did to me for asking what happened. Hyatt workers did little to nothing to help alleviate the situation .
My flight was cancelled and I booked this hotel at 10pm at night on my way back to the city. The hotel has a modern and spacious lobby. I received a room on the seventh floor overlooking the street. I found the room to be spacious and clean with two queen beds and a well thought out bathroom. When comparing it to other hotels I have stayed at in NYC I found it to be larger than normal and I particularly liked the wooden floors. The bed was very comfortable and I slept soundly for a good 8 hours before checking out. My only complaint if staying for a longer duration would be no fridge and rather limited closet space. The location is perfect, a step away from the subway, close to Sweetgreen, Dr Smood, Little Beet, Eataly and workout spots like Barrys, Flywheel and Soulcycle.
This hotel was clean and functional. We slept well in comfortable beds. The staff was warm and accomodating. It felt like a good value. The neighborhood is touristy, but if you have specific plans to get out of the neighborhood, it is easy to do so via subway, walking, and cab.