Hotel Sofitel New York
What We Love
- Jetsetter 2013 Award Winner
- Soundproof rooms make for a peaceful sleep
- Free WiFi
- READ MORE: Where to eat, play and shop in NY
What To Know
- Property opened in 2000 and receives frequent updates
- Not all rooms and suites have fantastic skyline views; those views are based on availability and cannot be guaranteed at time of purchase
- Valet parking is $60 per car and $70 per SUV, per day
- Free WiFi
- Parking On Site
- Room Service
Get ready for a taste of Paris in this curved 30-story limestone and glass skyscraper in Manhattan’s neon heart. The Sofitel offers a mixture of French elegance and American comfort, plus a little Art Deco flair, with rich marble floors, formal sitting rooms and modern artwork hung on polished teak walls. Elevators pay homage to the romance of travel with Paris and New York backdrops featuring planes, trains and automobiles.
Bed & Bath
These digs, while not enormous, are roomy for NYC standards and make the most of limited space with soothing colors, soft lighting and modern design. Oh-so-French touches include indulgent Hermès bath products in Prestige and Executive suites and Lavin amenities in the other rooms. Heavy drapes, soundproofing and pillowtop mattresses with thick duvets ensure peaceful slumber. Marble bathrooms feel spa-like with orchids, candles and oversize tubs. The real stunners are the Prestige Suites, whose 24th-floor perch offers expansive skyline views from private terraces.
The Deco-inpired lobby makes a great meeting place, but the prized hangout is the Gaby bar and restaurant. The folding window walls are ideal for people-watching on warm days, and the mirrored columns, green marble and soft banquettes feel cozy in the winter. Settle in for modern French fare, such as a salad niçoise with seared yellowfin tuna and wasabi crème fraîche, or foie gras with cognac, fleur de sel and fig puree.
In the Area
The Sofitel New York has the ideal Midtown location for sightseeing. Walk uptown and you reach Radio City Music Hall and Rockefeller Center (check out the skyline views from the Top of the Rock). If you head a little bit west, you find Broadway theaters and Times Square. Less than three blocks away, the New York Public Library, on the National Register of Historic Places, houses one of the world’s largest rare book collections. Free tours are available Monday to Saturday.
How to Get There
The room is quite large for NYC but it is dated. The bathroom door is a bit strange(double doors without lock) and doesn't match with the rest of the decor. The doormen were hardly there, even if they did, they were barely doing their job. The location is very convenient.
The breakfast was good but too expensive, they included the service charge on the bill.
My friend ordered the room service the first night and they charged few different fees on the order...
Great location, friendly and helpful staff, nicely appointed room and a small birthday cake waiting for us upon check in for my husband which was a lovely surprise. I cannot speak highly enough of the hotel and all the staff we encountered. Nothing was too much trouble. After our first night we asked the front desk if they had any firmer pillows. By the time we came back from breakfast, 2 firm foam pillows were waiting in our room. For NY standards our king room was a nice size and love the bathrooms with both a shower and separate tub. My husband loves the citrus soap and managed to get a couple from housekeeping to bring home! We have stayed in a number of hotels in NY and after this stay, the Sofitel would be our first choice when we return.
First visit to NY. Nice hotel with comfortable room - bed, pillow were all nice. The bathroom was neat and clean as well. WiFi was quite decent speed - the TV even had ability to Chromecast though I didn't use that. The number of power outlets near the bed are limited though and the whole property is a bit older but has been extremely well maintained.
The bar is good. They have free tea/coffee in the morning but nothing in the room so that was a bummer as I wanted to have tea in the evenings. Newspapers in the lobby before they run out. New Yorker as well as WSJ and a couple more.
I do not get to NYC often anymore but when I do in the future I am now a devout @Sofitel NYC fan. They have taken a bad trip into a positive experience through their exceptional customer care. My wife took ill 3 days into our trip and was in bed for the remainder of our 7 days. Tim Barker, the assistant F&B Director went way above and beyond making sure Bren had food she could eat, that I was taken care of, checking on her and even sending her a personal note. Housekeeping has also been phenomenal, making sure we had supplies and emptying trash at odd hours to accommodate us. The restaurant and bar experience is probably the best I have experienced in a long time with attentive service, a great scotch menu and really good food. (The best Croissants at breakfast I have ever had). Even the door man and bell service were friendly and helpful. Always with a smile and a kind word or suggestion. Checking and Check out were seamless. GREAT JOB @Sofitel and heart felt Thank You to Tim Barker for all your help and concern. Hope to see you again soon.
My assigned room had massive air vents right outside the window (see photo) which hummed unacceptably loudly. I cannot for the life of me understand why a supposed 5 star hotel would even consider putting guests into a room like this knowing full well that they are going to have an irate customer on their hands. They offered to move me but that entailed repacking everything. In the first place, if the hotel had other rooms available why put me into this one? For reference, I was in room 315. I certainly would not recommend rooms 315 or 415 or 515 or 615 or any rooms with nearby numbers for guests who prefer not to have to use ear plugs.
I understand that I am in NYC and expectations by hotel guests are lower here. I would have been fine with a view into a very nearby building, fine in a cramped sardine can, ok in a room without a bath tub. I might even accept a windowless room but I just got off my flight from Singapore and certainly will not tolerate a hum similar to what I had just endured for 18 hours on an Airbus A350. If your room had the ability to fly me to my next destination, that would be different but room 315 is not an A350 and should have been my 5 star sanctuary to rest and quiet. To be fair, the noise did ebb and flow across the day but when it was full on, the noise was quite unbearable. Disappointing and hoping that your guest might not make a fuss is certainly not the way to build your brand, especially with new customers. At the very least, The Sofitel should install better soundproofing to the affected rooms.